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citizenM London Victoria Station

4.0 star property
Property with a restaurant, near Buckingham Palace

Choose dates to view prices

Photo gallery for citizenM London Victoria Station

Property amenity
Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk
Interior detail
Interior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Place, Apollo Victoria Theatre
    ‪2 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, citizenM London Victoria Station is within a 5-minute walk of Victoria Station Travel Information Centre and within 15 minutes of other popular attractions like Buckingham Palace. This 4-star property has 226 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Westminster Cathedral - 1 min walk - 0.1 miles
  • Apollo Victoria Theatre - 2 min walk - 0.1 miles
  • Victoria Station Travel Information Centre - 3 min walk - 0.2 miles
  • Victoria Palace Theatre - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 4 min walk
  • London City Airport (LCY) - 58 min drive

Restaurants

  • ‪Wetherspoons - ‬5 min walk
  • ‪Flat Iron - ‬4 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Duke of York - ‬2 min walk

About this property

citizenM London Victoria Station

Property with a restaurant, near Buckingham Palace
Built in 2022, the brand new citizenM London Victoria Station offers free WiFi in public areas, a 24-hour business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include a TV in a common area and a water dispenser.
The 226 rooms have an array of amenities, including iPads, iPod docks, and safes. 43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones, ironing boards, and desks are also available. Housekeeping is available on request.

Similar properties

Front of property
The July London Victoria
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 378 reviews
$192 nightly
The price is $231
Mar 1 - Mar 2
Total with taxes and fees
The July London Victoria

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is free cancellation available at citizenM London Victoria Station?

CitizenM London Victoria Station offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at citizenM London Victoria Station?

As of Feb 5, 2026, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on Feb 22, 2026 start from $152.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near citizenM London Victoria Station?

This property is situated in London City Centre within a short 12-minute walk of Buckingham Palace and also 17 minutes on foot from Hyde Park. You'll also find Big Ben and Westminster Abbey less than a mile away.

Will I be able to park at citizenM London Victoria Station?

No, there isn't parking available at the property.

Does citizenM London Victoria Station feature a casino at the property?

No, citizenM London Victoria Station doesn't have a casino.

Will I find an indoor pool at citizenM London Victoria Station?

No, there is no indoor pool at this property.

What will couples enjoy most about a stay at citizenM London Victoria Station?

Couples staying at this property will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Does citizenM London Victoria Station feature a restaurant that includes a breakfast menu?

Yes, citizenM London Victoria Station serves buffet breakfast for a surcharge each morning at CanteenM.

Does citizenM London Victoria Station allow pets to stay for free?

No, pets aren't allowed at citizenM London Victoria Station though service animals are welcome.

Where is the closest airport to citizenM London Victoria Station?

The closest major airport to citizenM London Victoria Station is London City Airport (LCY), which is 11.9 mi away (58 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.6 mi away (53-minute drive).

Are there rooms with balconies at citizenM London Victoria Station?

No, there aren't any accommodations with balconies at citizenM London Victoria Station.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1544 out of 2039 reviews
Rating 8 - Good. 357 out of 2039 reviews
Rating 6 - Okay. 89 out of 2039 reviews
Rating 4 - Poor. 27 out of 2039 reviews
Rating 2 - Terrible. 22 out of 2039 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the dollar
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 3 nights in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great, impecable and the best part were your employees, love it the IPad to manage every things, the quality of the breakfast buffet was, I’ll for sure look to here next time in London, needles to say I highly recommend this hotel which is close to several touristic attractions !!!!
The Looby
The Looby
Stayed 6 nights in Oct 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it.
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint that i would have, is food selection at the bar, and if was breakfast available i didnt really knew about it. Also the check in process was different that what we are use to, but the staff came over and helped us.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel and staff…
Stayed 2 nights in Nov 2025

6/10 Okay

Ronald

Business traveler
Liked: Cleanliness
Watery eggs selection ok
Stayed 6 nights in Oct 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

6/10 Okay

A W S

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2025

10/10 Excellent

Deena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool atmosphere. Clean, friendly and close to many good restaurants.
Stayed 4 nights in Oct 2025

10/10 Excellent

Divya

Liked: Cleanliness, amenities, property conditions & facilities
Bed is comfortable, shower is amazing. Room is small so maybe tough for 2, but it was perfect for a single traveler. Location and staff excellent too!
Stayed 5 nights in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff. Plug socketa do not have USB or USB(C) charging points, but reception lent me a plug
Stayed 1 night in Oct 2025

4/10 Poor

Rahma

Business traveler
Disliked: Cleanliness
I was really disappointed with my stay. The bathroom had a strong, unpleasant smell that hit me as soon as I walked in, and the bed gave off an awful odor, something like wet dog mixed with bodily fluids. It was hard to sleep because the fumes were so strong. The room looked clean but the smell let you know it wasn’t actually clean. The only positive was the in-room technology, controlling everything through the iPad and changing the lights was pretty cool. Unfortunately, none of that makes up for tge smell. I won’t be coming back to this hotel again.
Stayed 1 night in Oct 2025

8/10 Good

Neil

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing- friendly and helpful about everything!
Stayed 4 nights in Oct 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Modern room - not sure of the bed layout!
Stayed 1 night in Oct 2025

10/10 Excellent

Cecelia, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at CitizenM London Victoria Station! The hotel was spotless — everything felt fresh and well-maintained. The staff were incredibly helpful and genuinely friendly, always going the extra mile to make my stay comfortable. The location is perfect too — close to everything and super convenient for exploring London. Highly recommend!
Stayed 2 nights in Oct 2025

8/10 Good

James, Slinfold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny compact room. Served a purpose for one night but would never stay longer.
Stayed 1 night in Oct 2025

10/10 Excellent

Domonique, Edmonds

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the CitizenM hotels and never have a bad experience within them. This location specifically was central to all my needs and the staff there were amazing. Will definitely be visiting again!
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Paris

Great staff!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in London

The Hotel room is the size of a cruise cabin, however very clean has all of the amenities you would want or need and is high tech. The room is managed via a iPad controlling the lighting, tv, music, blinds temperature control and mood lighting.The staff friendly and attentive the location was central to Big Ben and the palace and play houses down the stret
Stayed 2 nights in Oct 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

hillary

Stayed 3 nights in Oct 2025