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Aparthotel

Citadines South Kensington London

4.0 star property

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Photo gallery for Citadines South Kensington London

Interior
Fitness facility
In-room safe, desk, soundproofing, iron/ironing board
Apartment, 1 Bedroom | Bathroom | Combined shower/tub, rainfall showerhead, hair dryer, towels
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
35A Gloucester Road, London, England, SW7 4PL
  • Place, Cromwell Road
    ‪4 min walk‬
  • Place, Imperial College London
    ‪4 min walk‬
  • Place, Kensington High Street
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Studio

Studio | In-room safe, desk, soundproofing, iron/ironing board

Studio

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Studio

Deluxe Studio | Living area | LCD TV

Deluxe Studio

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | LCD TV

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for One-Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

One-Bedroom Apartment

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Studio

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Studio

  • Sleeps 4
  • Free WiFi

View all photos for Studio

In-room safe, desk, soundproofing, iron/ironing board

Studio

  • Sleeps 2
  • Free WiFi

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  • Kitchen
  • Pet friendly
  • Free WiFi
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8.8 out of 10, Excellent, 1,404 reviews
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The price is $254
Jun 14 - Jun 15
Total with taxes and fees
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About the neighborhood

London

Located in London City Centre, Citadines South Kensington London is within a 5-minute walk of popular attractions such as Cromwell Road and Imperial College London. This 92-room, 4-star aparthotel has in-room conveniences like kitchens, dining areas, and sitting areas.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Cromwell Road - 4 min walk - 0.3 miles
  • Imperial College London - 4 min walk - 0.3 miles
  • Kensington High Street - 6 min walk - 0.4 miles
  • Kensington Gardens - 6 min walk - 0.4 miles
  • Hyde Park - 12 min walk - 0.7 miles

Getting around

  • West Brompton Station - 4 min drive
  • Gloucester Road Underground Station - 5 min walk
  • London City Airport (LCY) - 65 min drive

Restaurants

  • ‪Fait Maison - ‬1 min walk
  • ‪Fraser Suites Queens Gate - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Wingstop Gloucester Road - ‬4 min walk
  • ‪Coco Momo - ‬1 min walk

About this property

Citadines South Kensington London

Guests of Citadines South Kensington London enjoy features like a gym, free WiFi in public areas, and a computer station. Self parking is available for GBP 35 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include a library, free newspapers, and laundry facilities.
Each apartment is soundproofed and features a kitchen and space to spread out with a dining area and a sitting area. An LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a rainfall showerhead and hair dryers. Other standard amenities include an electric kettle, free local calls, and a safe. Weekly housekeeping is available.
Recreational amenities at the aparthotel include a fitness center.

Similar properties

In-room safe, desk, blackout drapes, iron/ironing board
Fraser Suites Queens Gate
London City Centre
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,404 reviews
$212 nightly
The price is $254
Jun 14 - Jun 15
Total with taxes and fees
Fraser Suites Queens Gate

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 35 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Kitchen

  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: GBP 10 for adults and GBP 10 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: GBP 50 per stay

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with cable/satellite channels
  • Library
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 88 lbs per pet)
  • Fee: GBP 15 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Weekly housekeeping (for a fee)

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 6 floors
  • 92 units
  • Built in 1996
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per day
  • Dogs and cats only
  • 2 total (88 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 50.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Self parking fee: GBP 35 per day
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: GBP 25 per day; may vary based on length of stay and unit size
  • Rollaway bed fee: GBP 50.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • The property is professionally cleaned.

Property is also known as

Citadines London South Kensington

Citadines Prestige Apartment London South Kensington

Citadines Prestige London South Kensington

Citadines Prestige South Kensington London

Citadines South Kensington London Apartment

Citadines Apartment

Citadines South Kensington London

Citadines South Kensington London Aparthotel

Citadines Prestige South Kensington Hotel London

Citadines Hotel London

Citadines South Kensington London, England

Citadines Aparthotel

Citanes Prestige Kensington L

Citadines Kensington London

Citadines South Kensington London London

Citadines South Kensington London Aparthotel

Citadines South Kensington London Aparthotel London

Frequently asked questions

Is a free cancellation option available at Citadines South Kensington London?

Citadines South Kensington London provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Citadines South Kensington London?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Citadines South Kensington London on Jun 11, 2026 start from $175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Citadines South Kensington London?

This aparthotel is situated in London City Centre within a 10-minute walk of Cromwell Road, Kensington Gardens, and Kensington High Street. You'll also find Hyde Park and Natural History Museum less than a mile away.

Is there parking available at Citadines South Kensington London?

Yes, parking is offered for GBP 35 per day. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Citadines South Kensington London include a casino on the premises?

No, Citadines South Kensington London doesn't have a casino.

Will I find an indoor pool at Citadines South Kensington London?

No, there is no indoor pool at this aparthotel.

Is Citadines South Kensington London good for couples?

Amenities that appeal to couples at this aparthotel include a rainfall showerhead, a kitchen, and free wired internet.

Are there hot tubs at Citadines South Kensington London?

No, there isn't a spa tub at this aparthotel.

Does Citadines South Kensington London have a restaurant with a breakfast menu?

Citadines South Kensington London offers to-go breakfast each morning for a surcharge though there is no restaurant.

Will Citadines South Kensington London allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Citadines South Kensington London for a fee of GBP 15 per pet, per day.

Are there connecting rooms at Citadines South Kensington London?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from Citadines South Kensington London?

The closest major airport to Citadines South Kensington London is London City Airport (LCY), which is 12.8 mi away (65 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.4 mi away (37-minute drive).

Are there rooms with balconies at Citadines South Kensington London?

No, there aren't any apartments at Citadines South Kensington London that offer a balcony.

Citadines South Kensington London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 664 out of 1319 reviews
Rating 8 - Good. 516 out of 1319 reviews
Rating 6 - Okay. 93 out of 1319 reviews
Rating 4 - Poor. 27 out of 1319 reviews
Rating 2 - Terrible. 19 out of 1319 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, amenities
Fantastic location, comfortable room with kitchenette.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 10 nights in Feb 2026

8/10 Good

Larry

Stayed 3 nights in Feb 2026

6/10 Okay

Mark

Liked: Cleanliness
Very average and a little tired. I reported that the tv wasn’t working, but no one came to look. Would not stay again.
Stayed 1 night in Feb 2026

10/10 Excellent

claire

Traveled with family
Liked: Cleanliness, amenities
Clean. Wonderful helpful staff. Perfect place for a performer at the Albert Hall
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities
Very clean & lovely suite. So rare to have a room with lots of space in a 4 * London hotel. I've struggled to find a good hotel/apartment at a sensible price in London so will be back.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anna

Stayed 9 nights in Jan 2026

10/10 Excellent

Michael Edward, Marina del Rey

Liked: Cleanliness, amenities, property conditions & facilities
Every chance I have to stay at a Citadines’ property, I am grateful. The rooms are large, the kitchenette very functional, the staff courteous and helpful. South Kensington lived up to, no, exceeded my expectations. If you have never stayed there, this is your chance for a wonderful experience. In addition, it is close to one of the best Underground stations in London. And, there is a fabulous grocery store (Waitrose) nearby and a pharmacy and wonderful restaurants as well. Finally, let’s not forget the free coffee machine that serves exquisite espresso and specialty drinks. I could not be happier !
Stayed 6 nights in Jan 2026

10/10 Excellent

Jarrod

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location close to tube station, Kensington high street and parks. Clean hotel, friendly staff and clean rooms. We’ve stayed a couple of times and highly recommend at this price point.
Stayed 4 nights in Dec 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, amenities
Very comfortable and convenient
Stayed 2 nights in Dec 2025

6/10 Okay

Naomi

Disliked: Cleanliness
The kitchen was ok no more !!!
Stayed 8 nights in Nov 2025

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything was great an good location
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort
Lovely staff
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Traveled with group
Liked: Amenities, property conditions & facilities
Was the room spotless? Absolutely 10/10 Were the staff courteous? They were Courteous, friendly helpful 10/10
Stayed 1 night in Nov 2025

8/10 Good

Moustafa, LaSalle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The layout was the issue. Every thing else is fine. Also no dishwasher like in Paris.
Stayed 6 nights in Oct 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Staff very personable and welcoming. Loved our location in south Kensington. Would gladly book again.
Stayed 2 nights in Oct 2025

8/10 Good

Paul

Stayed 2 nights in Oct 2025

2/10 Terrible

Manuli

Traveled with family
Disliked: Room comfort
We booked this hotel to attend my brother’s graduation, mainly because it was within walking distance of the ceremony hall. We arrived on time for check-in, only to be told that an email had been sent ten minutes earlier saying our booking was moved to another hotel due to a maintenance issue. We were told by the staff that they wouldn’t be able to accommodate us and suggested moving us to another hotel about an hour’s walk from the ceremony hall. We had our pet with us, and when we reached the new hotel, we were informed that pets were not allowed. This led to a long and stressful situation - we spent over 3 hours speaking to various staff members, trying to find alternative accommodation. As a result, we missed an important family event. Eventually, Citadines offered us a room, upgraded our stay, and refunded ONLY the parking fee, which we appreciated. However, the main issue was how poorly the situation was handled. The team had not checked whether the alternative hotel accepted pets, and there was a complete lack of communication between staff - we had to keep calling and coordinating everything ourselves. We understand that maintenance issues can happen, but the way this was managed was unacceptable. Unfortunately, we would not recommend this hotel, as the team appeared unable to handle unexpected situations professionally.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ester

Traveled with family
Liked: Cleanliness, room comfort
Great service, receptionists very kind.I booked 2 nights as my son was having a surgery at the near by Cromwell private hospital and I need a safe car park and comfortable and quiet room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
a few things could be improved upon such as having paper towel in the kitchen, a full set of matching cutlery and not mismatched spoons, such as a dessert spoon and a single teaspoon.
Stayed 14 nights in Sep 2025

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, room comfort
Room was comfortable and hotel is in a convenient location.
Stayed 1 night in Oct 2025

10/10 Excellent

Phil

Stayed 3 nights in Sep 2025

10/10 Excellent

Loretta P

Liked: Cleanliness, property conditions & facilities
Loved the area! Convenient for transportation around central London. Had a kitchenette in unit and a local grocery nearby. Saved some money by fixing our breakfast and packing some lunches. ( although the smell of food as we wandered took us in at times) Able to do laundry. Slept comfortably in an air conditioned room. Staff super friendly! Would stay here again!
Stayed 6 nights in Sep 2025

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Very walkable to various stores and restaurants. The service was great and we were even allowed to check in earlier.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lindsay

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

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