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Recent guest reviews

The staff were so polite and accommodating. I cannot say enough about that, and how they went above and beyond to make our stay as comfortable as possible. However, the rooms were very small which is normal for London- the bathrooms were smaller than what you would find on a cruise ship. Overall, the hotel was clean and comfortable, but aged. I would stay there again, but only if the price for a step-up is prohibitive.

Access to museums and shopping by walking through KENSINGTON GARDENS AND OR HYDE PARK, takes little time and saves ears and crowds in the tube.

164-166 Sussex Gardens London England

Hotel highlights

  • Walking distance to Hyde Park and Kensington Gardens
  • Free WiFi in rooms and public areas
  • Concierge services
  • 24-hour front desk

Located in London City Centre, Castleton Hotel is within a 10-minute walk of popular sights such as Hyde Park and Kensington Gardens. This 46-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services.


Rooms

Castleton Hotel's 46 rooms are soundproofed and provide coffee makers, phones, and wardrobes or closets. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.


Property features

Guests of Castleton Hotel have access to free WiFi in public areas. Self parking is available for GBP 20 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage.

Room options

Deluxe Triple Room

1 Double Bed and 1 Twin Bed | Sleeps 3

Triple Room

1 Double Bed and 1 Twin Bed | Sleeps 3

Quadruple Room

1 Double Bed and 2 Twin Beds | Sleeps 4

Twin Room

2 Twin Beds | Sleeps 2

Guest reviews for Castleton Hotel

Everyone (2) Other (1)
2
Everyone

By on Mar 15, 2019

Review comment responded on Apr 28, 2019

Dear Sir/Madam, Thank you for taking the time to leave us a review. We are sorry that your experience with us was not as positive as that of others. Once again, thank you for your feedback and we do apologize for not being able to met all your expectations. Kind Regards,

3
Everyone

The staff were so polite and accommodating. I cannot say enough about that, and how they went above and beyond to make our stay as comfortable as possible. However, the rooms were very small which is normal for London- the bathrooms were smaller than what you would find on a cruise ship. Overall, the hotel was clean and comfortable, but aged. I would stay there again, but only if the price for a step-up is prohibitive.

By on Jan 1, 2019

Review comment responded on Jan 3, 2019

Dear Sir/Madam, Thank you for taking the time to leave us a review. We would like to apologize for your recent experience with us, we are currently under renovation and addressing everything to ensure our future guest stay is pleasant.

3

good location for everything.

Other

Access to museums and shopping by walking through KENSINGTON GARDENS AND OR HYDE PARK, takes little time and saves ears and crowds in the tube.

By , from michigan on May 9, 2017

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