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Recent guest reviews

The beds are small. On the internet i requests one queens size bed. I have to pay extra to get a room changed.

Water damage in the bathroom, peeling paint, holes in the walls, chipped furniture, ripped carpet. There is no « business lounge » as indicated. The rooms have a strong odor and the windows are so dirty you can barely see through. I read the reviews and thought, it can’t be that bad, oh but yes it can. We did not even stay in our room we ended up booking somewhere else.

The staff was pretty great Rooms and hotel itself were dirty and outdated. No functioning AC in the room. The hotel uses its old-fashioned quaintness as a pretext for not maintaining or updating the property.

Horrible hotel. Loud construction in building next door. Cost is low for a reason. Avoid. Almost all elevators broke down twice. Duct tape on every lobby sofa and chair. Mice in room. For room Wifi they try to squeeze 7 pounds per person out of you PER DAY and pushing upgrades and meals. Pool and gym and hot tub are ALL CLOSED 5 months now. Lobby cold, dusty from construction at pool and staff are slow to tidy up the lobby; the lobby FREE Wifi sucked. Lots of wall damage in hallways and room. So bad they even have signs at reception to not be rude or threaten staff. No fridge, safe or microwave in room, but yes an iron and board. Tv was good. Larger room was still small and smelled stale and musty. Staff away from reception often spoke no English or was rude. Area around is good and safe, but avoid this hotel. They try to act like they are 4 stars but it deserves maybe half or 1. It's rare for me to say, but I would not go back, even if price was super low.

It’s old and really overpriced. Walls were even dirty, door heavily damaged, it smelled bad and the beds are horrible. Restaurants are advised to be avoided, the food is horrible.

Avoid at all costs!! Not for the business traveler. Very unprofessional and unreasonable management team and staff.

3 lifts, 2 were broken. A/C broke one day/night. Not convenient to drag luggage from tube. Ok walk if no luggage. Room nice and clean for older hotel

We stayed at this hotel since it was close to the Excel London conference center. About 12 min by taxi. It's also a 10 min walk to Canada Place for shopping and trains to everywhere. Canary Wharf is a fine area. The room was spartan. My bed had a concave mattress. The hotel staff was nice at check-in. Didn't see or speak to them afterwards. The hotel itself had little to offer by way of amenities. There is a gym that you have to pay for. The lobby has a bar/lounge restaurant. The other restaurant was closed for remodeling. All in all, it was fine for the price. Reminds me of 2.5 star hotels in Manhattan midtown, except in NY the price would be 2x what i paid here.

Such a good location to get to my office. Unfortunately the hotel is badly run down and neglected. It needs an infusion of cash for basic maintenance - carpets, towels, sheets, furniture, etc. Just the basics would be an improvement! Public areas have dirty carpets and OLD furniture. The Indian restaurant is quite good but has terrible old furniture so the atmosphere is poor.

Marsh Wall London England

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Concierge services
  • Laundry facilities

Located in Canary Wharf, Britannia The International Hotel London, Canary Wharf is within a few miles (5 km) of popular sights such as O2 Arena and Tower Bridge. This 601-room, 3.5-star hotel welcomes guests with conveniences like 2 restaurants, coffee/tea in a common area, and concierge services.


Dining

Enjoy dining at one of 2 onsite restaurants including Jennys, which specializes in regional cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 7 AM to 10 AM and on weekends from 7 AM to 10:30 AM.


Rooms

All of Britannia The International Hotel London, Canary Wharf's 601 individually decorated rooms provide coffee makers, phones, and ironing boards. Guests can expect WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

At Britannia The International Hotel London, Canary Wharf, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. Self parking is offered for GBP 25 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables.

Room options

Standard Twin Room

2 Twin Beds | Sleeps 2

Suite

1 Double Bed | Sleeps 2

Standard Double Room

1 Double Bed | Sleeps 2

Standard Single Room

1 Twin Bed | Sleeps 1

Guest reviews for Britannia The International Hotel London, Canary Wharf

Everyone (6) Couples (1) Family (2)
2
Everyone

By on Feb 6, 2020

1
Family

The beds are small. On the internet i requests one queens size bed. I have to pay extra to get a room changed.

By on Nov 12, 2019

1
Everyone

By on Jul 18, 2019

1
Partner Couples Family

Water damage in the bathroom, peeling paint, holes in the walls, chipped furniture, ripped carpet. There is no « business lounge » as indicated. The rooms have a strong odor and the windows are so dirty you can barely see through. I read the reviews and thought, it can’t be that bad, oh but yes it can. We did not even stay in our room we ended up booking somewhere else.

By on May 26, 2019

2
Everyone

The staff was pretty great Rooms and hotel itself were dirty and outdated. No functioning AC in the room. The hotel uses its old-fashioned quaintness as a pretext for not maintaining or updating the property.

By on Apr 20, 2019

1
Friends

Horrible hotel. Loud construction in building next door. Cost is low for a reason. Avoid. Almost all elevators broke down twice. Duct tape on every lobby sofa and chair. Mice in room. For room Wifi they try to squeeze 7 pounds per person out of you PER DAY and pushing upgrades and meals. Pool and gym and hot tub are ALL CLOSED 5 months now. Lobby cold, dusty from construction at pool and staff are slow to tidy up the lobby; the lobby FREE Wifi sucked. Lots of wall damage in hallways and room. So bad they even have signs at reception to not be rude or threaten staff. No fridge, safe or microwave in room, but yes an iron and board. Tv was good. Larger room was still small and smelled stale and musty. Staff away from reception often spoke no English or was rude. Area around is good and safe, but avoid this hotel. They try to act like they are 4 stars but it deserves maybe half or 1. It's rare for me to say, but I would not go back, even if price was super low.

By , from NYC on Feb 25, 2019

3
Everyone

It’s old and really overpriced. Walls were even dirty, door heavily damaged, it smelled bad and the beds are horrible. Restaurants are advised to be avoided, the food is horrible.

By on Oct 17, 2018

1
Everyone

Avoid at all costs!! Not for the business traveler. Very unprofessional and unreasonable management team and staff.

By on Aug 22, 2018

3
Everyone

3 lifts, 2 were broken. A/C broke one day/night. Not convenient to drag luggage from tube. Ok walk if no luggage. Room nice and clean for older hotel

By , from PA on Aug 8, 2018

3

ok for business travel

Business

We stayed at this hotel since it was close to the Excel London conference center. About 12 min by taxi. It's also a 10 min walk to Canada Place for shopping and trains to everywhere. Canary Wharf is a fine area. The room was spartan. My bed had a concave mattress. The hotel staff was nice at check-in. Didn't see or speak to them afterwards. The hotel itself had little to offer by way of amenities. There is a gym that you have to pay for. The lobby has a bar/lounge restaurant. The other restaurant was closed for remodeling. All in all, it was fine for the price. Reminds me of 2.5 star hotels in Manhattan midtown, except in NY the price would be 2x what i paid here.

By on Feb 10, 2018

Britannia The International Hotel London, Canary Wharf

Marsh Wall, London, England E14 9SJ
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