Best Western Corona3.0 out of 5.0
Recent guest reviews
Stayed at the Corona mid November, made a mistake in booking a single room, reception area very nice and clean, staff very polite and helpful, room very small as is the bathroom sink, just about big enough to wash your hands however the shower was excellent and roomy. I don’t normally like single beds due to be honest I had a great nights sleep in this one. Tea and coffee facilities in the room plus a complimentary bottle of water. Be prepared to listen rather than watch the TV as it’s on top of the wardrobe. Breakfast was ok plenty of it but quality not great.
Let me start this review by acknowledging that we were under no illusion that this would be a 5* establishment however we did expect to be able to relax and sleep after a busy day sightseeing and visiting the theatre. Check in was 2pm. We arrived back at 14:40 to be told our room wasn’t ready. As we had reservations for 17:00 we had to leave by 16:30 to get there so this wasn’t good enough as it left little time to get ready. After a small grumble with the reception staff, to be told last night was very busy (I would hope so, it’s a central London hotel) we were given the keys to a room in the basement. When walking to the room we passed the kitchen, the restaurant and a ton of laundry and cleaning products littering the hallway. Not a good first impression. The room, although slightly dated, was adequate sized and the bed was comfortable. Plenty of space to store things and hang your clothes. The bathroom was tiny - potentially one of the smallest I’ve ever been in you couldn’t use the toilet properly as the sink was so close. There was also no extraction fan so it smelt damp after a while. Amenities included one tea bag each and a 2 pack of biscuits, a pen and two sheets of note paper so no good if you’re attending for business purposes. We went to the theatre (which was fantastic) and came back late to get some sleep for our upcoming busy day. Unfortunately that didn’t happen. From about 05:30am onwards there was excessive noise coming from the kitchen and restaurant. Banging from what I can only assume was the maids cupboard next door to our room and people talking. This meant we were exhausted the entire day which put a dampener on our sightseeing. In my opinion this room (LG06) is completely unfit for purpose. Even the rooms further round the corridor would have been better than this. As a result this ruined a perfectly good trip to London. I’m sure had we have had a different room this review would be very different. Unfortunately we didn’t realise the flaw in this room location until it was to late. We raised these issues with the reception staff upon leaving when we were asked if we’d had a comfortable stay to which they stated they would pass it onto management but no opportunity to actually speak to management. After raising a formal complaint the management of this hotel have denied all knowledge of this conversation, accused us of lying and refused to compensate in anyway at all let alone an apology. The question was asked as to why we hadn’t raised the issue with hotel staff sooner; when was this supposed to have occurred seeing as it was 05:30am when the noise started and already too late to rectify the issue? Due to the appalling customer service displayed by this hotel I would not recommend or return to this hotel.
Close to Pimlico tube station this hotel is good value for money. Room was clean although the bathroom was a little on the cramped side. Bed comfortable, but while the room seemed quite isolated from outside noise we could hear people moving about above the room and on a couple of occasions it sounded like somebody was using our bathroom! Breakfast looks good on the advertising but failed to live up to expectations with cooked breakfast laid out and kept warm for a while - not good value overall. Maybe if we had been earlier it would have been better. Only having one knife on the place setting was also curious. We did ask for some more toast which seemed to irritate and it never arrived so we gave up. Good for one night but staying longer in a room that size could irritate. Also get down for breakfast early if you are having it.
Stayed 2 nights here in a family room , on arrival the reception staff were very friendly and helpful , hotel looked nice , room was quite big for central London , double bed and a single , roomy double shower and very clean and tidy , breakfast was fine , no thrills but plenty to get day started , breakfast room quite small but again wasn’t an issue on either day we were there and waitress again very nice and helpful , great location 2 mins from Pimlico tube station , very happy with stay and would use again , ohh wi fi good also , thank you
Very nice hotel. We stayed here for a night it was lovely very friendly helpful staff. Comfortable beds very clean everything you need for a short stay in London. Pimlico underground 2 min walk away ideally situated for exploring London. Very reasonable price and lovely breakfast to start your day. We will be staying here again for sure. Highly recommended.
The location is easy to find and a very downtown area in London, the rooms are very clean and comfortable, and breakfast is really continental. I like the staff and their wonderful hospitality. I recommend my colleagues and friends to stay at BW Corona :-)
I stayed here for 3 nights in October. Small but cozy hotel in a quiet aerea. Staff is friendly and helpful, rooms and other aereas are clean and inviting. Nice breakfast. Very close to Pimlico and Victoria stations.
mr avni was very helpful' we enjoyed our stay at the hotel . fchffhnghnghjmhmnghgmhbjghfjvhnbhjghfhgjfghghmhfgngnbvbvcbcfvbfgnhvgbfmmgfbvmbnbbvbmgcbvbngcfvfgncvcncvdbfbcbnfbfcvfhnfgvfxbfcxvcvvbbxcbcxvvbnmcfx
we arrived for holiday at the 11.10 our wellcome by the reception was nice and friendly. rooms were clean. breakfast was nice and clean. Mr Avni hotel manager hels us alot with rooms and information about the city. rooms design very warm.
Great location The room is very clean, small but enough. the area is quiet and near the hotel there is Victoria station-central station for bus,train and tube. The staff is very polite and kind. Good value for money. Check in 24 hours.
- Walking distance to Victoria Palace Theatre and Tate Britain
- Free WiFi in rooms and public areas
- 24-hour front desk
Best Western Corona places you in City of Westminster, within a leisurely stroll of popular sights such as Victoria Palace Theatre and Tate Britain. This 51-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free newspapers in the lobby, and dry cleaning/laundry services. Located centrally in London, it's also close to Buckingham Palace and Big Ben.
Start each morning with full breakfast, available for a fee from 7 AM to 9:30 AM. Savor a meal from the comfort of your room with room service.
Best Western Corona's 51 rooms provide coffee makers, free bottled water, and ironing boards. Guests can expect to find free WiFi and flat-screen TVs with digital channels. Rooms also include hair dryers.
Guests staying at Best Western Corona enjoy free WiFi in public areas and free newspapers. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage.
Reviews from Trip Advisor
52% of guests recommend this hotelTotal of 781 reviews