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Astor Court Hotel

3.0 out of 5.0

Recent guest reviews

Well positioned for a London visit. Very mediocre breakfast - when a Continental Breakfast is advertised I expect a little more than tinned mandarin oranges and dried pears; dry pre-packaged ham and rubbery hard boiled eggs. There was a choice of oats or cornflakes and lots of sliced bread for toasting - but they ran out of croissants a good hour prior to the end of breakfast. Bed was comfortable though the bedroom was very cramped, and the floorboards creaked horribly - like a haunted house! There was plenty of hot water for showering though. No aircon so we opened the window - to the sound of trains rumbling below the hotel all night. Not restful. We felt we'd been overcharged for a very lacklustre experience. Would we stay there again? No.

Although this is not a fancy hotel, it is homey and comfortable and clean. There is a good breakfast every morning and the staff is very friendly and helpful. The location is good and it is a nice quiet neighborhood. We loved Clara from Italy who made us feel at home.

Hi, I would like to recommend this hotel because of it's location about 12 minutes of walking to the famous Oxford street and Oxford underground besides that the hotel offers a good service and a clean room like I had on my journey it also provides a good breakfast I would definitely visit there again Most recommended by Avi Zarka

I have stayed at the Astor Court Hotel earlier this year. Hotel was lovely, very clean and functional. Location is absolutely amazing. You can reach Oxford Circus within 5-10 minutes’ walk, Regent street is just across the road. When arrived to the property we could check in straight away, even before 14:00. Check in was quick and smooth, no fuss no muss. All receptionists was absolutely lovely. They knew area very well, help us to book our tour and tickets to Madame Toussaint. Continental breakfast was fine, just enough to keep you full for the day. The is plenty of freshly baked croissants, toast, jam, eggs… Lady in breakfast was smiling when we came down to eat, seemed that she really enjoyed! I am a big fan of these old characteristic buildings and I definitely will be coming back!

Location Location Location!!! This is the main thing I have to say. You cannot - i repeat - cannot find better location than this. Between Oxford Street and Regents park underground stations. Receptionist was nice boy with great smile, he tried his best for us to feel welcome. Luxurious hotel in this area would cost double of what I paid here.

Stayed Jan. 6-9th. Power went out in our room on Mon., the 8th. My son went to the reception desk to report it. He was shown the way into the breaker room to fix the problem himself. Both Monday and Tuesday morning we were woken up very early by workers repairing plumbing above us. Room 24- room layout not functional. Sink and shower at one end of room. Toilet in a separate “closet”at the other end. Furniture was old and dirty. The only positive we experienced was warm water for a shower.

Very nice and cozy hotel. Situated at a very very good area. Walking distance or tube ride away to all major attractions. 5 minuets Walking to Oxford Circus. The rooms have all that is needed for a great stay. The only “problem “ is that some underground train runs under the hotel- we were at ground floor and it does distrubs .

It was my fourth time there. It has an excellent location, superkind and friendly staff and cozy atmosphere. However, this time I´ve found out inconvenientes with the breakfast (its quality has diminished, not quite but rather) and its organisation. It turns out that before the hotel has two different rooms for having breakfast. This time they had used one of them as a meeting room. So you have to wake up early to avoid delays or a queue. Added than that, this time our room was quite noisy, in such a degree that they left you ear plugs. We could listen to every single word our neighnous pronounced. I reaaly don´t know what has happened but currently I find it quite expensive regarding the issues you have to deal with. I sincerele regret it since it was like home in London.

We stayed for for one night after the seeing a musical. Price matches the quality. Hotel is in excellent, excellent location. We have walked everywhere. Next morning went for some shopping in Oxford Street - less than 5 minutes walk!

The customer service should be on the Guinness Book of the worst possible. Congratulations! The lady at the desk called Anna from last night treated my family in a VERY UNPROFESSIONAL WAY. They arrived after midnight, and attempted many times to ring the bell - she was clearly sleeping , no doubt on that. My family waited almost half hour in the cold and in the street when she decided to open the door. But burst at them with no manners. My sister told her the name and room number but this lady called Anna kept asking the room and name. She was shouting, and being VERY rude and extremely UNPROFESSIONAL in the way she deal with everything, while my family was calm and polite. She kept screaming and telling them off in the worst way someone can treat another person. Telling guests off? Oh my God. Like what the hell... This is not an acceptable manner to treat people anywhere in the world, especially in a hotel. She was incredibly disrespectful for nothing. Nothing! Only thing she has do to was to be polite instead of treating my family like garbage. She was louder than normal, used unnecessary words and manners WITH HOTEL GUESTS. Is that the standard from this hotel? I can't express how awful my family felt during their holidays. She humiliated them! This behaviour is not acceptable. Saying we are disappointed or unsatisfied is a understatement. The reception gave excuses for her behaviour, saying that's the way she is. Well, she shouldn't work with hospitality then. Also the hotel has 3 managers, but they appear to never be there, or I guess they enjoy just hiding from their guests. I understand is Christmas holidays but no one with a sane mind would leave the hotel with no management unless this hotel has a irresponsible management, which sound about right. We had a duplicate reservation because of a problem of Booking.com system. This however needed to be solved by the hotel. They still didn't refund the other night. Had no replies on the matter, they don't seem to care at all. About the rest of the hotel: The rest of the staff is fine. Clara at the reception is really nice and helpful. The hotel is set in a great location, but is old, despesreatly needs renovation, new beddings and should be more clean (there was a spider in the sink on the day of arrival). Its expensive for the price. Stay anywhere else for your own good.

20 Hallam Street London England

Hotel highlights

  • Walking distance to BT Tower and London Palladium Theatre
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Concierge services

Located in Marylebone, Astor Court Hotel is within a 5-minute walk of BT Tower and within 15 minutes of other popular attractions like London Palladium Theatre. This 45-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a conference center. Centrally located in London, the hotel is also a short walk from Royal Academy of Music and University of London.


Dining

Free continental breakfast is served on weekdays from 7 AM to 9:30 AM and on weekends from 7:30 AM to 10 AM.


Rooms

The 45 rooms have an array of amenities, including coffee makers, free newspapers, and safes. Guests can expect free WiFi and 22-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Phones and desks are other standard amenities.


Property features

Astor Court Hotel features free WiFi in public areas, 2 meeting rooms, and a conference center. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Apartment, 2 Bedrooms

Full 1 | Sleeps 4

Family Room

Full 1 | Sleeps 4

Triple Room

Full 1 | Twin 2 | Sleeps 3

Single Room

Full 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

53% of guests recommend this hotel

Total of 719 reviews