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Astor Court Hotel

3.0 out of 5.0

Recent guest reviews

The Astor Court is ideally situated for visiting the sites of London. Taxi from Euston station cost us about £8 and took about 10 minutes. We were able to comfortably walk everywhere else, there are lots of cafe's, restaurants and pubs around should the need for a seat and a refreshment take your fancy. The underground is again an easy walking distance. The hotel is just down the street from the BBC Studios. The reception area is modern and fresh. The receptionist 'Eden' who booked us in was welcoming and explained all the times that were relevant to our stay. We found the hotel public areas to be clean and tidy. Our room was room 23 on second floor, it again was clean and tidy the linen and towels were freshly laundered. The shower is in the bath, the bath showed some signs of age but was clean and serviceable the handbasin was a modern affair and the vanity mirror had a light above it. There was always lots of hot water and the shower was quite powerful as well. The toilet was in a different room from the shower and sink which was the first time we had experienced this buy really it made no difference, it also was a modern looking thing which was sanitised and clean. Tea and coffee making facilities are available and the TV is wall mounted and again adequate for a hotel room. The safe was rather small we were unable to get an iPad pro in it but it fits an iPad mini and our other documents and purses etc.The continental breakfast is complimentary so I don't see how people can complain really, there are lots of restaurants nearby that will do breakfast if you want something more substantial. We had a few slices of toast and a cuppa and headed out for the day, it got us going until we felt peckish and had lunch. Underground trains do make a noise but they supply earplugs and after the first few hours you stop noticing it. We stayed over a weekend from Fri-Mon in the heart of London for just over £400 now that is tremendous value. If you want something more up market go to The Langham which is a 2 minute walk away. So great location, good hotel, great price what's not to like?

If a central location at an affordable price is what you are looking for, then this is the perfect hotel. It’s really close to Oxford street and Oxford Circus and has a number of cozy café’s and small restaurants nearby. The hotel rooms are quite worn, but bed linen and towels were clean and neat. Biggest surprise was actually that it felt like you had a room in a metro station, but surprisingly enough we got used to it – and did not hear it after the first day. Breakfast is very low standard, with most things plastic wrapped – or out of plastic bags. Hardly anything fresh at all, and no eggs, bacon or hot dishes. Far from British, actually – but it may help you off to an all right start of a long sightseeing day. If you suffer from asthma, you may want to ask the reception to ensure cleaning does NOT stray your room daily, to give it a fresh odor. We had to air our room for an hour to breathe after cleaning had visited, quite funny when you think of it!

I have travelled and been at so many hotels in my life.I have never met bad service that made me go out of my way and write a bad opinion about one. 1-We arrived very early(03:00) am,hoping to spend a few hours in the lobby and head out to our first day trip at notting hill gate(yes,i know we did not book the night and that this would be a "unique request").The receptionist was so rude!!,she said that eventhough we booked the room for 4 nights that under no circumstances will she allow us to stay the couple of hours we needed just to sit on the sofa in the lobby(not sleep,just sit and wait for daybreak).She just verbally kicked us out onto the streets where we had to wander off in the in the middle of the night in search of a open cafe with loads of drunks around us and luckilly enough we found a hotel that would give us a room (of course we paid) for a few hours just to seek shelter.She was very rude and agressive,not what u would expect of a hotel that u booked for 4 nights in advance for a lot of money. 2-The room-the bath is pealing ,the room had a very bad smell,the electronice key was not working and each time we had to open the door we had to go down to the lobby to reset it.Imagine twice a day being told it is ok and finding out each time it is not!!. The safe was locked and eventhough we were promised it will be taken care off it was not,this went on for three days!!.For the first two we were allowed to leave our passports in the hotel safe and on the second day we were approached that we have to take our passports with us!!!,I had to satnd there nearly half an hour with my wife and friends waiting for me outside in the car until they finally agreed to keep the passports in their safe!!!. It is truly unbelievable how the staff at the hotel could lack so much consideration for a paying guest!! Having to stay in such a shabby room ,(of course the double bed was 2 matresses connected and not one big one eventhough booked),with the rumbling noise of the underground which shakes under the building and can be heard in the room itself(yeah,thx a lot for the earplugs,how about warning guests that this is the situation upfront on your site??),having to deal with a vulgar ,unproffesional staff,and eventhough i asked the receptionists several time to bring these issues to the manager no manager even thought it would be correct to approach us on these matters)!!. So...summing it up... a lot of nonsense from the receptionists not being to deal with simple issues like a door key not working,a hotel which thinks it is right to have guests pay a lot of money for a room that is exposed to noise and has pealing baths,a non pro staff not knowing or fixing issues regarding the dorr key or safe,a receptionist being sooo rude to us upon arrival...so that sounds terrific right?? no!! add to that,breakfast that is basic,noise,bad smell(like old hotels)...this is too much!! The location is excellent,BUT if i would have known that this would have been the experience upfront i would have never dreamt about booking this hotel!!! The worst hotel i have ever stayed at in my life and paid so much for!! My recommendation would to definitely not stay there!!

At first glance the hotel was beautiful it's on a nice street, and it's expensive looking. The lobby is nice, cool and has pleasant staff. Beautiful flowers outside regal would be the first impression. I commented to my husband we can't afford this as we drove up in a taxi. The rooms are something else though, NOTHING like what was pictured. We had room 3, it's street level. The sounds of the London Underground rattled the walls, kind of like the movie the blues brothers at eldwoods hotel when the L-passed by. The room upon inspection showed wear. It was some what clean. The kettle could not be plugged where it was sitting and we had to put it on the floor to make a cup of tea. There were spa facilities - the small toilet cupboard which didn't fit a small child and you could hear the various toilet sounds from the people next door. The bath on the other side of the room was chipped and dirty looking and definitely due for a replacement. The decor was out of some 70's porn movie or my grandmothers house! The bed was a small double, like for one person in my opinion so any Americans reading this review who like space in bed or want a queen / king you will be paying upwards of £400/500 a night for something in this location with a large bed. There was no air conditioning, it was a very warm april in the upper 80's the entire weakened. No air moved, the rooms were ungodly hot, no fans for guests and the windows only opened 10 cm so not much air got in at all. I suppose they only opened so much as one they didn't one anyone entering the room at night and also the absurd British H&S laws. God forbid if I fell and hit my head on the street level. I would have had to throw myself out on t the window, jump up and drop myself to even get any sort of injury it was total street level 🙄🙄🙄 The breakfast while presented nicely was not that amazing at all. My poor husband ended up eating pastries which was pretty much all he could cope with despite my annoyance. There was cold - ham, boiled eggs which were boiled in to much vinegar and you could taste the vinegar on the eggs. There was various cereals, cheese and canned fruits and some pastry. There was milk but for two days in a row it curdled in my tea so I didn't drink a cuppa the entire time. Generally hotels know their stuff not this one. I asked if there was any tourist stuff nearby, the guy had no idea. So we wandered around and got lost and found our way back to our warm hotel. English language doesn't seem to be a requirement for this hotel it's very interesting, staff are very nice and do what they can but for almost £200 a night you could do better anywhere else. So if you want a genuine Victorian experience where the rooms are warm, you have spa facilities in small cupboards, warm rooms, and curdled mil then this is the place for you. Ohhh and don't forget to time the London Underground, once you do that it will gently rock you to sleep 😴 while you die from heat stroke.

Unfortunately the photo’s of this hotel are not representative of the current state of the rooms. They are in dire need of redecorating and updating. The lobby is nicely decorated and clean and the check in staff and polite and helpful. Once you have left the lobby though, unfortunately the age of this hotel is revealed. Carpets are dated and in my room were torn in places, the floorboards creaked, beds are quite uncomfortable and the bathrooms also need updating. The plugs did not work either. The night I stayed was particularly warm and unfortunately due to there being no air conditioning the room became extremely stuffy. The hotel must also be close to a tube line (no fault of their own this) and you can here the rumbling of the tubes so if you are a light sleeper this is probably not the place for you. I stayed here only for one night as I travelled for a business meeting however I wouldn’t return until it’s been updated. This hotel does have great potential as for London the rooms are large, the location is also excellent for everything you would want to see in London if you were visiting for a holiday.

Short and Sweet 1. On arrival reception staff said we could certainly extend our stay an extra night no worries. 2. 8am next morning awoken to major construction above our floor...MAJOR. Called the front desk...polite but did nothing 3. Entire room Smelled like mold 4. Bath tub was disgusting 5. Told day we were to depart? We have no rooms we are full. Never Ever Ever again would I stay here nor recommend it

Fantastic location at the back of the BBC in central London. Nice old building with a modern reception. Rooms unfortunately are old fashioned, with outdated furnishings, and equipment. Continental Breakfast was 1980s style. Not good enough for the current day and for the cost of the hotel. Canned fruit, white sliced bread, plastic ham, and prepacked cheese is just not acceptable! Luggage room has no security or control of bags. No Aircon in rooms. Good points... good wifi. And it looks like some level of refurbishment is underway on top floor. Could be a great hotel if changes made.

We needed a reasonably-priced hotel near Gt. Portland St. in London and were pleasantly surprised to find this one. So convenient for central London, not expensive and with helpful and cheerful staff. It is a clean, well-appointed hotel (ex-gentlemen's club apparently) with spacious en-suite rooms for London, and with a comprehensive continental breakfast included in the price. We will definitely be going back.

We had a 2 room apartment on the third floor. It was clean and adequate, if tired looking and a bit shabby. The rooms were bigger than expected and both had its own bathroom but the shower didn't work in one. There was a separate kitchenette which was useful. The rooms were hot as always in hotels and the windows didn't open much-can imagine this being a problem in summer. You can hear and feel the tube, but not disturbing on third floor -bet it is on lower floors. Our rooms were quiet but I could hear someone using the next bathroom as if they were in ours! The breakfast is budget and basic but ok. The staff were pleasant courteous and we could leave our luggage before and after check in. The location is fantastic, a few minutes to Oxford circus. BBC at the end of the street, saw a few celebs. The area is nice, we felt safe walking around with 2 kids in the evening, plenty of local supermarkets, cafes, restaurants. All in all we had a good experience here - I would definitely return but I think I'd try to get the same apartment as from reading the other reviews I think we got lucky!

Ideally located for my business meeting the following day. Other than that I have nothing good to say about this place! I am lost for words to try and describe my room. Not even a restaurant or bar to alleviate the awefulness.

20 Hallam Street London England

Hotel highlights

  • Walking distance to BT Tower and University College London
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Concierge services

Located in City of Westminster, Astor Court Hotel is within a 5-minute walk of BT Tower and within 15 minutes of other popular attractions like University College London. This 45-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a conference center. Centrally located in London, the hotel is also a short walk from University of London and London Palladium Theatre.


Dining

Free continental breakfast is served on weekdays from 7 AM to 9:30 AM and on weekends from 7:30 AM to 10 AM.


Rooms

The 45 rooms have an array of amenities, including coffee makers, free newspapers, and safes. Guests can expect free WiFi and 22-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Phones and desks are other standard amenities.


Property features

Astor Court Hotel features free WiFi in public areas, 2 meeting rooms, and a conference center. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Apartment, 2 Bedrooms

Full 1 | Sleeps 4

Family Room

Full 1 | Sleeps 4

Triple Room

Full 1 | Twin 2 | Sleeps 3

Single Room

Full 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

53.0% of guests recommend this hotel

Total of 743 reviews