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Arriva Hotel

2.5 out of 5.0

Recent guest reviews

A basement room with cracks in the window, grubby carpet and tiny bathroom. There are many better options for a similar price in central London. The breakfast is dreadful as well. Find somewhere else. Reception would not change the room - as they said - we are full and dsomeone has to stay in the basement rooms - I have never asked for a room change in 30 years so this was a first - have stayed in London many times but even as a backpacker I would not want to stay here.

Stayed for five nights on a work training week. Luckily brought ear plugs. Was in a twin room, yes walls very thin. Havent stayed in London hotel for decades, so was great to know bed bugs cleared up from beds. Yes the ones you see decades ago annoying. Good fridge. Kettle dryer, excellent. Clean towels daily, excellent. Breakfast should be 7 and not 7.30. So rushed and crowded, wifi could be better especially when work give u internet work, so had to sit in cold reception. So a lounge or study, or even opening restaurant up to go at night be good. Receptionist is a workaholic and hope he is valued.

Staid 3 nights for business. Location convenient for most of London. Rooms clean and compact. I had a basement room with no fridge. Only noteworthy thong is that on check-in I was given a key to a room that was still occupied. Receptionist apologised and quickly gave me a new room; I kept the key to my room on my the entire time to avoid the same happening to me.

I stay here regularly when in London for work. It's not a swanky place but the rooms have always been clean, warm, comfortable, the reception staff helpful and friendly (lent me a charger in the middle of the night, for example, little present of boxed biscuits when i checked out because I stayed a few night in a row). Shower room, TV, fridge, hairdryer and kettle - far more than you get in nearby hotels for the same price. I'm now a regular!

We booked here as it was a good price for its location near Kings Cross St Pancras. The decor in the corridors is clean and looked newly done. Our room was very small and basic, which was fine as a base - the bed linen was clean and fresh, bed was comfy and everything was clean, if a little shabby and tired. The bathroom was very small but adequate. There was a kettle and hot drink stuff, a hair dryer and soap, shampoo and conditioner. Wifi was free but very slow. We didn’t have breakfast so can’t comment on that. If you’re after a central, cheapish, frills-free base for exploring London this would do fine, but if you like something a little more homey you’ll need to spend more or look further afield.

Positive - free luggage room, first receptionist helpful, late night receptionist gave us key but didn’t even explain where room was?? Negative - Tiny cramped room, springs poking through bed, won’t look at breakfast as hotel is below standard - usually book a major chain will stick with one of those in future.

The hotel location is super! The hotel staff ia very nice and helpful. There is a luggage room for free! There is the USB charger for mobile phones in the room and you don't Need the adaptor. Breakfast is 3.50 pounds and you can choose bread, jam, butter, coffee, juice, tra, yougurt. Nothing really special, but the price is low, so it's ok. There is the bathroom in the room, very small and an hairdryer. The price ia too expensive for the hotel rooms. Very very small and not so comfortable for the price you pay. On the other hand, the hotel is 5 minutes walking from King's Cross station, so Easy to go everywhere. A special Word for the staff at the reception, very kind very helpful, very nice!!!

Good points: Convenient to King's Cross station, easily walkable even if pulling a heavy bag, friendly & helpful staff, reception open 24 hours, lift, free wifi, coffee shop and supermarket close by as well as convenience store (off licence). The room was very quiet notwithstanding some moderate but not overly obtrusive noise during breakfast hours. (The hotel is on a side street with light traffic.) Empty mini fridge was supplied, as was an electric kettle with complementary coffee and tea. Bad points: Most single rooms are in the basement, which I try to avoid. (I had requested an upper floor at the time I made the reservation. ) Mine had no outside light (but the artificial lighting was good). Room was small but I've seen worse.There was no space available for a luggage rack, a chest of drawers or a proper closet. Likewise, surface space in the bathroom was very tight. (There was a bedside table and small table just outside the WC/toilet room.) First morning shower was limited to 3 minutes due to clogged drain but this was promptly remedied that day. NB Had the foregoing problem not been fixed my visit would have been spoiled since I had no time available to deal with it. So kudos to the housekeeping staff! I paid about £230 for 3 nights all in, which I thought reasonable especially as I didn't need the room during the day. Would stay there again but would try to get a room on an upper floor by checked in earler in the day.

Nothing to like here unfortunately for Arriva. I couldn't cancel and when I arrived with my husband, my heart sank. We looked at the room and settled down to a terrible night and as my hubby needs really good wifi to work at 5am we were horrified to see that the WiFi cuts off intermittently!!!! Needless to say, he found elsewhere to go. I stayed as I had a very nearly start the next day. The room is dismal, noisy, dusty, old, depressing and so small there's no air.The bed wasn't comfortable but was a bed. The one good-ish point: the tiny shower room. Looks new. But the basin was too small to even rinse your face in. This is a sorry excuse for a hotel and only those like me who couldn't cancel stay here. The breakfast room looked like a Soviet era mess room for submariners. There is absolutely no charm in here. None. For the same money, book a caring Airbnb.

We booked this place for 1 night as needed to be at train station early next day. Rooms are tiny, very dated, need painting. Would not stay here again. They do have tea making facilities in rooms and a hairdryer but nothing else.

47-55 Swinton Street London England

Hotel highlights

  • Walking distance to British Library
  • Free WiFi in rooms and public areas

Located in Camden within a short walk of British Library, Arriva Hotel is within a mile (2 km) of other popular sights such as University of London. The 75 rooms at this hotel include coffee makers and flat-screen TVs. Located centrally in London, it's also close to St. Paul's Cathedral and ZSL London Zoo.


Continental breakfast is offered for a fee each morning from 7:30 AM to 9:30 AM.


The 75 rooms have coffee makers and desks. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.

Property features

Guests of Arriva Hotel have access to free WiFi in public areas. Front-desk staff can help secure valuables, and provide local restaurant recommendations.

Room options

Single Room

Twin 1 | Sleeps 1

Twin Room

Twin 2 | Sleeps 2

Triple Room

Full 1 | Sleeps 3

Quadruple Room

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

27% of guests recommend this hotel

Total of 738 reviews