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Arriva Hotel

2.5 out of 5.0

Recent guest reviews

My daughter and I travelled to London to spend time with friends having treatment in Great Ormond Street. The Arriva Hotel was the best priced hotel in the area we wanted. We had a twin room on the third floor facing the road. Although there was road noise, to be expected when staying in an urban area, it wasn't unbearable. We commented throughout the stay on the quietness within the hotel. The room was a twin and was plenty large enough for the two of us, the facilities were excellent, including a fridge, kettle, hairdryer, dresser with large mirror a small chest of drawers beside each bed and shelves and hanging space for clothes. Our friends who were staying in a local Travelodge, commented that we had more in our room than they did. The ensuite shower was clean and contained everything we needed including basic toiletries. The room bins were emptied daily, tea and coffee replenished and the towels replaced, at the same time. The staff we encountered were pleasant and courteous. Breakfast was basic but plentiful with a good selection of jams, ham, cheese, tinned peaches, cereal, yoghurt, white and wholemeal breads. As a Coeliac I travelled with my own gluten free bread that I was able to toast without comment! We went down about 8.45 and there was still plenty of food and seats available. Tea and coffee, apple and orange juice and milk were available to drink, no decaf, though! We will definitely choose to stay again at the Arriva Hotel, in the future. * Please remember that this is a Budget hotel it is not luxurious, or overpriced. It's best asset is its proximity to Kings Cross, St Pancras International and Euston stations.*

The hotel was clean and in a great location, close to Kings Cross and Euston and it feels safe. But the shower was rubbish pressure and water sprayed everywhere. The breakfast was simple but there's hardly space to sit so we took ours to our room. Overall it was cheap, central and clean so just what we wanted but if you're picky I wouldn't recommend it.

The location was really good but the room had a Cold War era dampness and depressive box like quality. If you did manage to sleep in a room close to an A road and with no air con, you might be lucky enough to have your own swimming pool in the corner of your room(carpet was unusually wet). If you stayed the whole night then in the morning you could be treated to a breakfast room that is straight out of a Tarantino soviet movie, somehow for a hotel that has 60+ rooms they only have 6 tables and you feel as though you are in some kind of ration queue. Otherwise great hotel 😂

Pros: - close to Kings Cross for travel Cons: - broken single-glazed window so you hear incredibly loud traffic and partying all night - no air con and a radiator that stays on which means the room is always ridiculously hot - very poor soundproofing to the corridors and other rooms - toilet had to be flushed three times before it actually flushed - toilet sewage smell - WiFi continually cuts out - not very clean in any respects, including dust and grime - breakfast room is simply not big enough for the amount of people staying so you end up bumping into other people or having to wait and queue outside - assured by the mysterious “manager” before my stay that I had a third floor room booked, then upon arrival informed by the receptionist I had a basement room and there was nothing he could do. Receptionist says I must speak to “the manager” for a refund but has no idea when “the manager” will return - even my room key managed to break off the key ring when locking the door! - highly recommend that you do not stay here, even for this cheap price there are much better hotels. Or maybe try to pay a bit more for a somewhere better, where you will actually get a good night’s sleep and not worry about the hygiene.

The Arriva Hotel is ideal for what we were looking for our two night stay in London. It is a 5 minute walk from Kings Cross Station, which is great if you're using the train or tube. The staff are friendly, and the rooms are clean. After seeing some of the reviews on TripAdvisor we were a little unsure about staying here, but we are glad we did. We had a TV, fridge, hairdryer and complimentary soap/shampoo. The only downside was that the rooms were very warm and we didn't want to leave the window open being on the ground floor. Would come again and recommend it to others.

Well located nearby King's Cross/St Pancras stations with restaurants, pubs, stores and exchange houses at walking distance. Rooms are small but clean and comfortable. Breakfast room may get crowded so I suggest you don't leave it for the last minute. Night shift receptionist Adrian was wonderful, very friendly, helpful and kind at all times.Wifi signal was not very good inside the room (#3).

We spend 4 nights at the hotel and we really liked it. It was very close to Kings Cross station, bus stations and many shops. The reception was very friendly. The room was warm and comfortable. Sometimes the wifi didn't work and the breakfast was Okey but there the staff were less friendly. I would come back to this hotel.

I’d recommend you contact your phone company beforehand and asking for more internet data, because the WiFi here doesn’t work at all. The locations alright though - if you’re wanting to order a deliveroo; plenty of good stuff on there, sadly that doesn’t outweigh the fact there is no air con in any of the rooms and all of the beds are extremely uncomfortable. We were on the ground floor but bravely made the life threatening decision to keep the window open at night - not that I would of minded if anyone came and took me though, probably would have been a lucky escape.

The room was fair, the position of the hotel is great, the breakfast was ok, but the big issue I had to face at Arriva hotel is that your sleeping is not protected. In the nearest room to mine, along Saturday night, people were shouting loudly and beating each other up, form 3 o'clock till the morning. In the room there was no telephone to call the receptionist. At 6 o' clock I had to dress me up to reach the reception from the 5th floor, exhausted by the behaviour of my neighbors. The following morning, at check out time, I commented the fact to the owner, who said said: "You know, some people come to London for work, other just for having fun..."

I cannot express more what a disgusting sh&!? whole this is! Super unfriendly staff & DIRTY rooms!!!! For the same price you can stay at a much better B&B! Avoid at all times!!!!! The neighborhood is dangerous & they even found a dead body just 150 yards away. I wouldnt EVER stay there again!

47-55 Swinton Street London England

Hotel highlights

  • Walking distance to British Library
  • Free WiFi in rooms and public areas

Located in Camden within a short walk of British Library, Arriva Hotel is within a mile (2 km) of other popular sights such as University College London. The 75 rooms at this hotel include coffee makers and flat-screen TVs. Located centrally in London, it's also close to Museum of London and St. Paul's Cathedral.


Dining

Continental breakfast is offered for a fee each morning from 7:30 AM to 9:30 AM.


Rooms

The 75 rooms have coffee makers and desks. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.


Property features

Guests of Arriva Hotel have access to free WiFi in public areas. Front-desk staff can help secure valuables, and provide local restaurant recommendations.

Reviews from Trip Advisor

Trip Advisor aggregated rating

27.0% of guests recommend this hotel

Total of 762 reviews