6/10 Okay
Christine
Oct 13, 2025
Not the best
We stay in Liverpool quite regularly, this was the first time staying at this hotel. First thing to note is they have no provision for bag storage so if you arrive early the only option they can give you is to direct you to a shop over the road and pay £5 for the privilege. The hotel is nicely presented and the room was ok although I did ask for a nice room as we were celebrating my husband’s birthday and they put us in a disabled room ! We had a decent nights sleep considering it is close to clubs & bars. Nothing to note is if you need a disabled room then I wouldn’t rely on them coming to your aid if needed as I accidentally pulled the chord in the bathroom whilst reaching for a towel, I wasn’t sure how to stop the alarm but thought I would explain when someone came to investigate. After a while I decided to call reception who obviously weren’t aware the alarm had been activated and was told to just pull the chord again and it should stop, it didn’t.
Upon entering the dining area we were informed they had an issue with the kitchen which meant they could only offer bacon, sausage & scrambled egg. We initially said that would be fine until we actually seen the offerings which were all undercooked & cold !
When we complained that the breakfast was totally unacceptable we were told that their chef hadn’t turned up for work !
If this was the case they should have offered a part refund so a breakfast could be purchased elsewhere for their guests
Christine
Stayed 1 night in Oct 2025




























