Hilton Liverpool City Centre

4.0 star property
Hotel with a restaurant, steps from Liverpool ONE

Choose dates to view prices

Photo gallery for Hilton Liverpool City Centre

Lobby sitting area
Reception
Terrace/patio
Presidential Suite | In-room safe, desk, laptop workspace, blackout drapes
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Gym
  • Room service

Explore the area

Map
3 Thomas Steers Way, Liverpool, England, L1 8LW
  • Liverpool ONE
    ‪1 min walk‬
  • Royal Albert Dock
    ‪4 min walk‬
  • The Beatles Story Museum
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

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Room options

Executive Room (King)

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room (Guest)

8.4 out of 10
Very good
(10 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

King Deluxe Room

8.8 out of 10
Excellent
(9 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Park View

  • 592 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Room (King Guest)

8.6 out of 10
Excellent
(45 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Corner (King)

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 872 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Liverpool

Hilton Liverpool City Centre places you next to Liverpool ONE and within a 5-minute walk of other popular sights like Royal Albert Dock. This 215-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Liverpool ONE - 1 min walk - 0.0 miles
  • Royal Albert Dock - 4 min walk - 0.3 miles
  • Cavern Club - 6 min walk - 0.4 miles
  • The Beatles Story Museum - 7 min walk - 0.4 miles
  • Liverpool Pier Head Ferry Terminal - 9 min walk - 0.5 miles

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪Bean Coffee Roasters - ‬4 min walk
  • ‪Joe & the Juice - ‬2 min walk
  • ‪Thoughtfully Cafe Liverpool - ‬3 min walk
  • ‪Wagamama Liverpool One - ‬4 min walk
  • ‪Heavenly Desserts Liverpool - ‬2 min walk

About this property

Hilton Liverpool City Centre

Hotel with a restaurant, steps from Liverpool ONE
At Hilton Liverpool City Centre, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. Valet parking is available for GBP 45 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, a terrace, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs. Bathrooms have hair dryers and designer toiletries. Other standard amenities include coffee makers, laptop-compatible safes, and phones.
Recreational amenities at the hotel include a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Valet parking on site (GBP 45 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pima Bar
  • The Exchange

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per night, plus a deposit of GBP 100 per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 25 per day
  • Valet parking fee: GBP 45 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Liverpool
Hilton Liverpool
Liverpool Hilton
Hilton Liverpool Hotel Liverpool
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre Liverpool
Hilton Liverpool City Centre Hotel Liverpool

Frequently asked questions

Is free cancellation available at Hilton Liverpool City Centre?

Hilton Liverpool City Centre provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do within easy reach of Hilton Liverpool City Centre?

Based on their ratings, guests enjoy the hotel's walkable location in Liverpool. and it's just steps from Royal Albert Dock and Liverpool ONE, and within a short walk of Cavern Club. You'll also find The Beatles Story Museum and M&S Bank Arena less than a mile away.

Will I be able to park at Hilton Liverpool City Centre?

Yes, valet parking is offered for GBP 45 per night.

Does Hilton Liverpool City Centre include a casino?

No, Hilton Liverpool City Centre doesn't have a casino.

Will I find an indoor pool at Hilton Liverpool City Centre?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hilton Liverpool City Centre?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a turndown service as well as a bar.

Does Hilton Liverpool City Centre have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Liverpool City Centre have a restaurant with a breakfast menu?

Yes, Hilton Liverpool City Centre serves an English breakfast for a surcharge each morning at The Exchange.

Will Hilton Liverpool City Centre allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hilton Liverpool City Centre for a fee of GBP 30 per pet, per night. The property also provides food and water bowls. A deposit of GBP 100 per stay is collected.

Are there connecting rooms at Hilton Liverpool City Centre?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hilton Liverpool City Centre?

The closest major airport to Hilton Liverpool City Centre is John Lennon Airport (LPL), which is 9.2 mi away (32 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 15.9 mi away.

Can I book a room with a balcony at Hilton Liverpool City Centre?

No, there aren't any guestrooms with balconies at Hilton Liverpool City Centre.

Does Hilton Liverpool City Centre have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Liverpool City Centre.

Hilton Liverpool City Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Gavin

Stayed 2 nights in Mar 2025

6/10 Okay

kevin wynne

Traveled with family
Liked: Cleanliness, staff & service, amenities
One or two issues,with booking, problem with expedia booking, Tables near reception area not clean,no toilet tissues in ladies and gents in reception area
Stayed 1 night in Mar 2025

10/10 Excellent

paul

Amazing.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room in the heart of the city
Stayed 1 night in Mar 2025

10/10 Excellent

Joyce

Liked: Amenities
Hotel was situated in a good position for sight seeing tours and city centre
Stayed 4 nights in Feb 2025

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay for us both

Beautiful hotel that was spotlessly clean with lovely staff. The hotel was quiet whilst we were in the room so it was easy to rest and sleep. The bed and pillows so lovely and comfortable. Our only concern was that our floor to wall window looked out onto the park (which was lovely, nice to see so busy) but the room only had blackout curtains so if we needed to get changed we lost all natural light and needed to put a lamp on. A simple net curtain would solve this. Apart from that, it was a fantastic stay and we were so relaxed at the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing as always

Amazing stay as always, rooms were spotless and the staff so helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Bassem

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Great location, very comfortable, spacious and quiet room. Very helpful and friendly staff. I’ll definitely return if I’m ever in Liverpool again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Had a lovely chilled stay. Great customer service and great facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Feb 2025

8/10 Good

Alane Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel lovely, breakfast good, great location. Maintenance work shoddy.
Stayed 1 night in Feb 2025

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Date night

Really good nice hotel.nice staff will be back.again.
Stayed 1 night in Feb 2025

4/10 Poor

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not befitting of the Hilton Brand

Booked this stay as a date night for my wife and I. We’re pretty local so it’s nice to stay in the city. I booked a corner suite/large room. This was not to the standard you would expect for the price and brand. Some of the issues we had. - 1 bath robe not 2. - No bath slippers provided despite the bathroom becoming extremely slippery when wet. - Empty shower gel in the shower - No drinking water provided at all. - Even the breakfast had substandard items to what was labelled. I made the receptionist aware upon check out, this was not the standard befitting of the brand. She looked at me blank and said she’d inform her manager. I received an email the next day, saying how sorry they were etc etc, offered me 10% off another stay(meaning I spend more with them) or 1000 Hilton points I don’t subscribe. I stressed it was not suitable and I’d like a refund. I received another email from another person the following day offering me 25% discount or 10,000 points! I made it clear I feel I should have been offered a refund. Still nothing. Make your own mind up but I’ll be using the Radisson Red hotel or The Pullman who offer a similar hotel but with much better customer service in the city.
Stayed 1 night in Jan 2025

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean breakfast was lovely in the restruant was clean
Stayed 2 nights in Feb 2025

10/10 Excellent

sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience.

I have stayed in various hotels around Liverpool but never at the Hilton. Since it was my birthday, I decided to give it a try. I happened to mention this at check in. Jamie on the check in desk went above and beyond to make our stay extremely memorable with a room upgrade and drinks voucher.
Stayed 1 night in Feb 2025

10/10 Excellent

Bushra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ian

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Malcolm

Stayed 1 night in Feb 2025

10/10 Excellent

Tanuja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025