Neya Lisboa Hotel

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center
VIP Access

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Photo gallery for Neya Lisboa Hotel

Lobby
Body treatments, hot stone massages, Thai massages, sports massages
Bar (on property)
Lobby lounge
Suite | 1 bedroom, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Spa

Explore the area

Map
Rua Dona Estefânia, 71-77, Lisbon, 1150-132
  • Avenida da Liberdade
    ‪12 min walk‬
  • Marquis of Pombal Square
    ‪13 min walk‬
  • Rossio Square
    ‪2 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Suite

8.0 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 65 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Lisbon

Located in Lisbon City Center, Neya Lisboa Hotel is a leisurely stroll from popular sights such as Avenida da Liberdade and Marquis of Pombal Square. This 4-star hotel has 76 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Avenida da Liberdade - 12 min walk - 0.6 miles
  • Marquis of Pombal Square - 13 min walk - 0.7 miles
  • Castle of São Jorge - 2 min drive - 1.4 miles
  • Rossio Square - 2 min drive - 1.4 miles
  • Santa Justa Elevator - 2 min drive - 1.4 miles

Getting around

  • Entrecampos Station - 3 min drive
  • Picoas Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 17 min drive

Restaurants

  • ‪Honda Ramen - ‬4 min walk
  • ‪Confeitaria Vitória - ‬3 min walk
  • ‪Padaria do Bairro - ‬3 min walk
  • ‪Pastelaria Açoreana - ‬4 min walk
  • ‪Pastelaria Aloma - ‬4 min walk

About this property

Neya Lisboa Hotel

Eco-certified hotel with a full-service spa and a fitness center
Guests staying at Neya Lisboa Hotel enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for EUR 20 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this spa hotel include meeting rooms, conference space, and free use of bicycles.
Guests can expect to find free WiFi and 32-inch LCD TVs with digital channels and pay movies. Bathrooms offer hair dryers, designer toiletries, and bidets. Minibars, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Neya Day Spa. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lounge BAR
  • Viva Lisboa

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Shopping mall

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 431 square feet of conference space
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Spa open select days
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 1.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 1.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 585

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Neya
Hotel Neya Lisboa
Neya Hotel
Neya Hotel Lisboa
Neya Lisboa
Neya Lisboa Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Lisbon
Neya Lisboa Hotel Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Hotel Hotel Lisbon

Frequently asked questions

Is free cancellation available at Neya Lisboa Hotel?

Neya Lisboa Hotel offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Neya Lisboa Hotel?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Neya Lisboa Hotel on Jul 30, 2025 start from $127.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Neya Lisboa Hotel?

This hotel is situated in Lisbon City Center within a short 14-minute walk of Avenida da Liberdade and also 14 minutes on foot from Marquis of Pombal Square. You'll also find Rossio Square and Santa Justa Elevator within a short drive.

Will I be able to park at Neya Lisboa Hotel?

Yes, parking is offered for EUR 20 per day. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa at Neya Lisboa Hotel?

Neya Day Spa is the hotel's spa and services include hot stone massages, body scrubs, and facials. The spa is closed on Sundays.

Does Neya Lisboa Hotel have a casino at the property?

No, Neya Lisboa Hotel doesn't have a casino.

Will I find an indoor pool at Neya Lisboa Hotel?

No, there is no indoor pool at this hotel.

Is Neya Lisboa Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Neya Lisboa Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Neya Lisboa Hotel have a restaurant that serves breakfast?

Yes, Neya Lisboa Hotel serves buffet breakfast for a surcharge each morning at Viva Lisboa.

Will Neya Lisboa Hotel allow pets to stay free of charge?

No, pets aren't allowed at Neya Lisboa Hotel though service animals are welcome.

Does Neya Lisboa Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Neya Lisboa Hotel?

The closest major airport to Neya Lisboa Hotel is Humberto Delgado Airport (LIS), which is 4.7 mi away (17 minutes by car). Another top airport is Cascais (CAT), which is located 13.3 mi away (27-minute drive).

Are there rooms with balconies that I can book at Neya Lisboa Hotel?

No, there aren't any guestrooms with balconies at Neya Lisboa Hotel.

Does Neya Lisboa Hotel host weddings?

There are wedding services available at Neya Lisboa Hotel if that's in your vacation plans.

Neya Lisboa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 445 out of 982 reviews
Rating 8 - Good. 426 out of 982 reviews
Rating 6 - Okay. 79 out of 982 reviews
Rating 4 - Poor. 24 out of 982 reviews
Rating 2 - Terrible. 8 out of 982 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Oben

Liked: Staff & service

Good hotel with some cons.

Location is not bad. In a residential area within close proximity to the city centre. Gym is terrible and designed in-functionally. Cleanliness is okay but it was some dusty. The bed was two double bed connected to one another. The middle section was annoying.
Stayed 3 nights in Apr 2025

10/10 Excellent

rosemarie, Coral Springs

Liked: Cleanliness, amenities
Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Carys

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and kind. Clean and comfortable rooms. Great food and nice hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Louise

Stayed 3 nights in Mar 2025

10/10 Excellent

Talisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasantly surprised about this hotel considering the price I paid. There are 3 metro stations within walking distance. Close to restos and shops. There is an Aldi nearby. Room was ample size and cleaned to a very good standard. Reception was friendly. Only thing I think needs improving would be the breakfast. Little things like ketchup or sauces on the side would be good. Better quality food would be good as well. Overall it's an excellent boutique hotel and would be staying there again if I return to Lisbon.
Stayed 3 nights in Mar 2025

4/10 Poor

Komal

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t like check in time of 2pm. I am coming off an overnight flight and would like my room ready for getting settled and relaxed. Breakfast should be served at 6:00 because of yours start at 7:30. I went to get a spa treatment but no one was there at 4:00.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tanbhir

Stayed 3 nights in Feb 2025

10/10 Excellent

Diane Debra

Stayed 7 nights in Jan 2025

8/10 Good

Marian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central. Good transport links. Very helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

JEAN-FRANÇOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good. Room was clean and spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff including bar man and maid are very helpful for what I need. Thank you
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not coming back

Mattress was making cracking noise from springs while laying in bed not letting me fall asleep
Stayed 1 night in Nov 2024

10/10 Excellent

tom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lisbon weekend

Great little hotel with fantastic staff and free bikes. Simple but nice breakfast available
Stayed 2 nights in Nov 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underwhelming for a 4 star hotel

Fair 4 star hotel, not very exciting to be honest and a bit drab. Staff are good, breakfast just ok - I expected better from other reviews I read but I got breakfast so can’t complain. Room was just in a fair condition, I hate glass bathroom doors. Blinds were broken in the 6th floor room which was a bit gloomy due to the inlying roof. I wouldn’t rush to stay here again, a bit underwhelming
Stayed 1 night in Nov 2024

10/10 Excellent

Matias Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Calvin

Stayed 1 night in Nov 2024

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 5 Star Stay

I really enjoyed my stay at Neya Lisboa. Even though I arrived before the stated check in time the staff did their best to get me in and even called me to let me know when the room was ready. The breakfast was delicious with a lot of options and the staff there couldn`t have been nicer. Our room was spotless and was extremely well cleaned each day of my three day visit. The room was really well laid out and there was plenty of room for my luggage without feeling crowded. Excellent lighting as well. The hotel is not very central but not far from the Pombal area which is my favourite part of the city to stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Natsuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Sandra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good Friendly atmosphere Good location Nice room Cozy
Stayed 2 nights in Oct 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This is an average hotel located in a busy part of Lisbon. We choose it because it is one of the few hotels that listed parking and a credit towards the fee. We weren’t able to use thieir parking area and had to park on the street, which was very hard to find.
Stayed 1 night in Oct 2024

10/10 Excellent

Marvis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having the excellent breakfast included with our stay. There’s a nice bar/seating area in the lobby that you can eat at for dinner. Because of that, we didn’t have to Uber/taxi to a restaurant for dinner.
Stayed 1 night in Oct 2024

6/10 Okay

Demi

Liked: Cleanliness, property conditions & facilities, room comfort
It was a lovely hotel however when we arrived we checked into our room and our room had been mistakenly made with a single bed and when I went down to reception they said there wasn’t any rooms available and we would have to swap rooms both nights
Stayed 2 nights in Oct 2024

6/10 Okay

Sergey

Traveled with group
Liked: Cleanliness
Average at best. No match to any other 4* place that I stayed at.
Stayed 1 night in Sep 2024