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Pestana Cidadela Cascais - Pousada & Art District

5.0 out of 5.0

Recent guest reviews

Our experience in the night we stayed in the hotel was excellent. Front desk attention was friendly, attentive and highly professional. Rooms are spacious, the pool is an added value after a hot day at the beach and the restaurant and bar are fantastic. We highly recommend this hotel.

This pousada was a 500+ years old fortress situated right by the promenade, with sea views from the restaurant. It has been beautifully modernised within and the rooms are very comfortable, the food is good and reception staff were very helpful. The only minor negative is that we found it a bit of a maze to wander through. Some additional signage at corners would resolve this. Overall we enjoyed the experience.

The Hotel is very beautiful from the outside and is located in a premium place. The furniture is nice and stilish. We stayed for one night but we were given a terrible room in the ground floor, which is actually an underground. It was a room for four, with one small window just below the floor outside. If the hotel has such bad rooms and wanta to sell them, I can understand, but should let guests know beforehand and check if they accept. In the site you read beautiful marine views and then you get a room for four in the underground/ground does not gives you a good feeling. Swimming pool also largely oversold in pictures. Small, far away and no service. The breakfast room, on the other side, nice and charming, with kind and efficient service.

nice rooms, great central location but a bit away from the tourist crowds. rooms are spacious and with balconies or patios. we had a room overlooking the ocean and marina, which gave us a great view, but there was a karaoke bar right under our windows :( nice breakfast...very pleasant stuff...two swimming pools - but the outdoor quite cold...sauna and steamroom...very small gym. we spent 5 days, it was lovely.

Great location, pool, bar, restaurant and book shop. Most rooms only have internal view, since they are inside the Citadel. But it is a great location, close to the center of the city and by the sea. Poor lighting in the room and bathroom.

We booked a standard room (turned out to be Number 287) for 4 nights in July. First impressions of the hotel were great, a contemporary interior within an old fort on the waterfront. Reception desk were really friendly (especially Andre), they came out to greet us on arrival. You drive through a barrier into a large, interior courtyard for unloading/loading luggage. There is no on-site overnight parking but you can park in an open, public car park a short walk away for a reduced rate per day. As many have mentioned, the building is a bit of a maze & it takes a while to get your bearings. I am posting a floor plan, you will see the footprint of the fort & its long wings. The room was airy & spacious - a standard room with no exterior space or view but nevertheless a very good bathroom, comfortable bed & superior linen. Breakfast was plentiful & varied, with hot food daily, I couldn't fault anything but the coffee. Awful. Awful. Even from the machine - so bitter! (Management - please review your choice of beans &/or the machine settings... this is so easy to get right...) The breakfast room is large & spacious & there are exterior tables with views over the marina. Watch out for seagulls, they will swoop in & make off with entire croissants! There's an indoor pool close to the dining room. The outdoor pool is also a trek to find & a bit small, but the grassy areas surrounding it are pleasant with sun beds. All in all, we enjoyed our stay & slept well. All the corridors are carpeted & we didn't notice the slightest noise from other guests or any doors slamming. At the end of our holiday, we opted to stay here again for one night in August & upgraded to a superior "Art" room (245 by Paulo Brighenti) which was a delight... more spacious with a proper, superking bed (we discovered that so many hotel rooms we booked as a double in Portugal turned out to have two beds pushed together...) The room also had a couch & large desk, as well as a terrace, with views towards a garden & the gym. The bathroom had a bath with shower & some cool blue lighting.... The hotel is within a short walk of the sea front & a lovely area of Cascais with museums & plenty of restaurants close by. We would definitely stay here again & spoil ourselves!

Outstanding hotel in the heart of Cascais. Very good service in the hotel and friendly staff who wants the best for the customers. We stayed in a suite with a perfect view over the Marina. The hotel gives you the feeling of relaxing and finding peace. We can strongly recommend a vist to this hotel.

A wonderful hotel and art centre in an old fort. It had many interesting features but this meant it was sometimes difficult to find your way around. This is especially true as there is also so much to see outside and around the area. The bathroom was nice but really needs instruction displayed on how to operate the shower. The bath tap is used to adjust the temperature and flow rate (as normal) then a hard-to-find ring at the end of the nozzle needs pulling down. The shower could do with a grab rail, as the slopping floor can be very slippery. There was only one robe between two of us and that had no belt. The bed was comfortable; on the other hand, the pillows (two each) were far too soft for my liking. This meant once lying down it was difficult to move my head. Although we did not use the TV, it would have been difficult to find anywhere to sit to watch it, if we had wanted to.

The hotel is in good location. The long stretch of promenade next to the hotel with the sea view is fascinating. The concept of the hotel in a fortress is interesting. However we were put off by the smell of mildew in the room. The electric blind was broken.The gym was way too small for the number of guests.

Simply annoyed that everyday i see small details that are annoying in a 5 * hotel. No one escorted us from reception to our room, No refill of shower gel, no refill of water, forgot new glasses, towel on the bench not even hanged in the bathroom, the worse was when we came back from a long sight seeing day at 5 pm at the hotel and the room was still not cleaned from the morning on a Wednesday, not a busy weekend day! When you book one week in such hotel on your vacation you expect the minimum service to be fulfilled! Pool on roof very small and old fashioned.

Fortaleza Da Cidadela, Av. D. Carlos I Cascais

Hotel highlights

  • Walking distance to Cascais Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Cascais Beach is a short stroll from Pestana Cidadela Cascais - Pousada & Art District, and other popular attractions like Estoril Casino are within a few miles (5 km). This 126-room, 5-star pousada has a marina, a full-service spa, and 2 restaurants. Centrally located in Cascais, the pousada is also a short walk from Santa Marta Lighthouse Museum and Condes de Castro Guimaraes Museum.


Dining

Start your day off right with a free buffet breakfast. Enjoy dining at one of 2 onsite restaurants including Taberna da Praca, which specializes in Portuguese cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

Pestana Cidadela Cascais - Pousada & Art District's 126 rooms are soundproofed and provide minibars, safes, and desks. Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers, bathrobes, slippers, and bidets.


Property features

Guests of Pestana Cidadela Cascais - Pousada & Art District have access to a marina, a full-service spa, and an indoor pool. Offsite parking is available for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa pousada include an outdoor pool, a 24-hour health club, and free WiFi in public areas.

Room options

Superior Double Room

Full 1 | Twin 2 | Sleeps 3

Superior Room Marina & Sea View

Full 1 | Twin 2 | Sleeps 3

Junior Suite

Full 1 | Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 1275 reviews