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Recent guest reviews

We stayed at this hotel for 3 nights. It is a beautiful property with nice rooms. However, during our stay, there was a lack of facilities for guests. Pool was closed without prior notice and the advertised game room cannot even be considered as such. The Chinese restaurant is the most disappointing part of this hotel. The food is not great for the prices they are charging. The service was non-existent at the restaurant. We had to ask for everything and the staff did not anticipate any of our requests. However, when we voiced this to the hotel, they were apologetic and tried to make it right.

No 8 Xiangjiang Road Lijiang Yunnan

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • Indoor pool

Located in Gucheng, Jinmao Hotel Lijiang, the Unbound Collection by Hyatt is 4.7 mi (7.5 km) from Mu Family Mansion and 4.9 mi (7.9 km) from Wang Gu Lou. This 305-room, 5-star hotel has a full-service spa along with an indoor pool and a 24-hour health club.


Dining

Enjoy dining at one of 2 onsite restaurants including Lakeside Restaurants, which specializes in Italian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 305 rooms provide fireplaces, balconies, and MP3 docks. TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, coffee makers, and free local calls are also available.


Property features

Built in 2014, the brand new Jinmao Hotel Lijiang, the Unbound Collection by Hyatt features a full-service spa, an indoor pool, and a 24-hour health club. You'll find limited parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Deluxe Twin Room

2 Twin Beds | Sleeps 3

Deluxe King Room

1 King Bed | Sleeps 3

Villa, 1 Bedroom

1 King Bed | Sleeps 3

Standard Suite with King Bed

1 King Bed | Sleeps 3

Guest reviews for Jinmao Hotel Lijiang, the Unbound Collection by Hyatt

Everyone (1)
3

disappointing for a grand hyatt

Everyone

We stayed at this hotel for 3 nights. It is a beautiful property with nice rooms. However, during our stay, there was a lack of facilities for guests. Pool was closed without prior notice and the advertised game room cannot even be considered as such. The Chinese restaurant is the most disappointing part of this hotel. The food is not great for the prices they are charging. The service was non-existent at the restaurant. We had to ask for everything and the staff did not anticipate any of our requests. However, when we voiced this to the hotel, they were apologetic and tried to make it right.

By on Apr 7, 2018

Review comment responded on Apr 11, 2018

Dear Guest, thank you for choosing to stay at Jinmao Hotel Lijiang – The Unbound Collecting Hyatt and taking the time to share your valuable feedback with us. We do appreciate your kind words of our facilities and Service. And I apologize about the Chinese Restaurantand. We invite you to come to our Lakeside Restaurant to enjoy the western food. And our Chinese restaurant also offer the traditional Yunnan food. Hope you will enjoy! We look forward to your next stay with us and continuous support in the near future. Thank you!

Jinmao Hotel Lijiang, the Unbound Collection by Hyatt

No 8 Xiangjiang Road, Lijiang, Yunnan 674100
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