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Star Hotel, South Leicester

2.0 star property

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Standard Double Room, 1 Double Bed | Desk, bed sheets
Lobby
Lobby
Exterior
Banquet hall

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Business services
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Elmfield Avenue, Off London Rd, Stoneygate, Leicester, ENG, LE2 1RB
  • Place, Victoria Park
    ‪3 min walk‬
  • Place, De Montford Hall
    ‪13 min walk‬
  • Place, University of Leicester
    ‪16 min walk‬
  • Airport, East Midlands (EMA)
    ‪44 min drive‬

Room options

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About the neighborhood

Leicester

Located within a 5-minute walk of Victoria Park, Star Hotel, South Leicester is within a 15-minute stroll of De Montford Hall. This 44-room hotel welcomes guests with conveniences like free self parking, a library, and a 24-hour front desk.

What's nearby

  • Victoria Park - 3 min walk - 0.2 miles
  • De Montford Hall - 13 min walk - 0.7 miles
  • University of Leicester - 16 min walk - 0.9 miles
  • De Montfort University - 4 min drive - 1.5 miles
  • Curve Theatre - 4 min drive - 1.5 miles

Getting around

  • Leicester Station - 18 min walk
  • East Midlands Airport (EMA) - 53 min drive

Restaurants

  • ‪Jus.T_Leicester - ‬7 min walk
  • ‪The Old Horse - ‬6 min walk
  • ‪Blue Point - ‬10 min walk
  • ‪Oodles - ‬7 min walk
  • ‪Al-Barakah Fish & Chips - ‬8 min walk

About this property

Star Hotel, South Leicester

At Star Hotel, South Leicester, guests have access to free WiFi in public areas, meeting rooms, and a library. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. This hotel also has a convenience store.
Bathrooms offer hair dryers and free toiletries. Coffee makers and desks are other standard amenities.

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Exterior
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Library
  • Shopping

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A damage deposit of GBP 50 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Stoneycroft
Stoneycroft Hotel
Stoneycroft Hotel Leicester
Stoneycroft Leicester

Frequently asked questions

Is a free cancellation option available at Star Hotel, South Leicester?

Star Hotel, South Leicester offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see around Star Hotel, South Leicester?

This hotel is located in Leicester, a short 4-minute walk from Victoria Park and also 13 minutes on foot from De Montford Hall. You'll also find Curve Theatre and Athena Conference Centre within a short drive.

Is parking available on site at Star Hotel, South Leicester?

Yes, self parking is offered for free at the hotel.

Does Star Hotel, South Leicester feature a casino at the property?

No, Star Hotel, South Leicester doesn't have a casino.

Will I find an indoor pool at Star Hotel, South Leicester?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Star Hotel, South Leicester?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk and a library plus some guestrooms include a city view.

Does Star Hotel, South Leicester have a hot tub?

No, there isn't a spa tub at this hotel.

Does Star Hotel, South Leicester have a restaurant with a breakfast menu?

No, Star Hotel, South Leicester doesn't have a restaurant that serves breakfast.

Will Star Hotel, South Leicester allow pets to stay for free?

No, pets aren't allowed at Star Hotel, South Leicester.

Does Star Hotel, South Leicester have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Star Hotel, South Leicester?

The closest major airport to Star Hotel, South Leicester is East Midlands Airport (EMA), which is 24.2 mi away (53 minutes by car). Another top airport is Nottingham (NQT), which is located 25.5 mi away (58-minute drive).

Are there rooms with balconies that I can book at Star Hotel, South Leicester?

No, you won't find guestrooms with balconies at Star Hotel, South Leicester.

Star Hotel, South Leicester Reviews

Reviews

5.0
Rating 10 - Excellent. 11 out of 206 reviews
Rating 8 - Good. 39 out of 206 reviews
Rating 6 - Okay. 52 out of 206 reviews
Rating 4 - Poor. 39 out of 206 reviews
Rating 2 - Terrible. 65 out of 206 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, great location, really nice, friendly and helpful staff.
Stayed 4 nights in Jan 2023
Verified

6/10 Okay

Verified traveler

Hotel was very standard, had issue with first room but staff sorted problem very quickly. No tvs in the room. Staff very friendly and helpful.
Stayed 2 nights in May 2022
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good nights sleep

Room was changed as light not working No quibble very friendly no problem with this Its cheap and cheerful but will use it again very close to de montfort hall 10 min walk
Stayed 1 night in Oct 2022
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Value for money

The hotel is very run down on the outside and the inside. However, it is a very cheap hotel and I believe you get what you pay for. It is not as terrible as some people say, as long as you don't expect much. It was fine for a one night stay, the room was clean enough and the staff were friendly enough. Overall, value for money is great, hotel condition is bad.
Verified

2/10 Terrible

Kieran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shambles

The Hotel has been closed due to fire a few weeks now. No warning to say this was the case, so arrived at the hotel to find it closed and cordoned off. No way to contact hotels.com and ruined the weekend away.
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking

Absolutely shocking for the price i paid for the hotel Absolutely shocking services wouldnt recommended staying here
Stayed 5 nights in Dec 2022
Verified

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid like the plague.

Quite simply the worst hotel I have ever stayed in. I simply left, and not heard anything from hotels.com regarding refund or charging.
Shower door off it’s mountings
Unsafe, dangerous electrics.
Broken furniture.
Damaged walls
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Kameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience, no complaints

From walking in, you instantly get a super warm and family feel. In asian culture we care about hospitality and we do it well, and that’s exactly what i was met by. The whole process of booking and checking in was so easy and straightforward, a great experience for my first time booking a hotel, and doing a solo trip. The room was very humble and lovely! The bedsheets smelt amazing, and the bed comfortability was out of this world!! I had the best sleep honestly. I will absolutely definitely come back here when I go to Leicester again, without a doubt! Thank you very much to them for having me :)
Stayed 1 night in Aug 2022
Verified

4/10 Poor

NILESH

Disliked: Staff & service, property conditions & facilities, room comfort

Tiring stay

Room wasn't ready not for 2pm or 6om when I arrived, had get bed made while I waited. No food or breakfast served, but the advertisement showed a lot of services which are not supported, false . advertising Bed was terribly soft, no phone in room, had to go down to reception to ask for another pillow
Stayed 2 nights in May 2022
Verified

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a single room on Monday. Arrived at property on the Wednesday, told had no single rooms left & said can have a double but pay an extra £15 for it even though there mistake. No tv or internet, plastic cups in room & paint all over carpet. Advice not to stay here unless your desperate.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Mark

Disliked: Staff & service

Poor

Poor and no TV!! Also no card machine so bank transfer only Unprofessional
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort

Star Hotel, no stars included

should not be open - or should be half price. piles of rubbish out the front, sign completely bust, VERY basic. has been opened 6 months too early. Staff friendly but over priced for what it is. The sign of a 'bridal suite' upstairs made me shudder for any 'lucky couples' who stay here right now.
Stayed 1 night in May 2022
Verified

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

Mould in the rooms. Shower was broken. No breakfast. No reception. Extremely poor quality.
Stayed 1 night in May 2022
Verified

8/10 Good

Amin

Card machine wasn't working but could pay by transfer.
Stayed 1 night in May 2022
Verified

4/10 Poor

Christopher

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Hotel is being refitted and not advertised correctly - no 40” tv in room - not complimentary tea bagsvect - I did get a kettle on request - I haggled a discount but would rather pay for what we need . Friendly apologetic staff tho
Stayed 1 night in Mar 2022
Verified

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible living standards and service

There was no heating or hot water in the room. When we complained we were simply told there was nothing that could be done. In many attempts to contact the hotel to speak to a manager or someone to offer a solution to this uncomfortable stay, it seems the staff aren’t competent to deal with my problem appropriately and no one seems to be bothered in addressing my complaint. I have now sent several emails and rung up everyday for 2 weeks and am still no further forward.
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible with scammers staff who round stealing people stuff
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were given was not serviced, so had to be moved ,there was dust in and on the furniture, no shower tray ,and shower head needs replacing, pillows were hard ,and only one each .Breakfast was pretty good, all in all the hotel is tired and needs a makeover. Staff were helpful
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Vladimir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

💩💩💩

Dirty room and the staff are rude
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing great staff, clean room, good breakfast , heaters working
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Untidy

Waste hotel ever, very untidy
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, clean beds, hot shower, convenient location.
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Tired Budget hotel, clean and good breakfast

low price which suited me. rooms clean but very tired - dirty marks on wall paper , cupboard in pieces, worrying looking plugs. BIG issue was the night worker opened my room - the was about to let someone into the room (obviously could not find the key downstairs as i had it) and then apologies and stood outside my door laughing. BIG plus breakfast a lovely surprise - well cooked and lots of cereal options. the room and bathroom was clean. good heating in the room. tiny towels. windows had been set top open just enough so they were not accessible from outside.
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Disappointed

The bed was like sleeping on springs, cornflakes where like cardboard could tell they were cheap brand. No lifts. Noise by staff or other guest on the grounds unacceptable levels at 12am. Overall the hotel could do with a little tlc.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Peter

Liked: Staff & service, room comfort
Disliked: Cleanliness

mouldy shower

Disappointing in that the shower was in a grim state, with black mould much in evidence. Did I mention it? Nooo, I'm British and we don't complain! On the plus side, I was shown to the nearest pub by the Reception staff with much humour and good will.
Stayed 1 night in Aug 2019