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Recent guest reviews

Without a doubt, THE worst hotel (B&B) in my years of travelling. Do yourself a favour (as the title suggests) find a bus shelter to sleep in. Sign on the door warning you that late check in will be charged an additional £18. Electrical conduit hanging off the wall, mould stains on the walls, sticky plasters holding the curtains together.. Old growing in the shower (need to learn how to levitate whilst in there) and the electrics, well, let's just say - I'm going to throw a cat in the shower in the morning to ensure it dosnt get electrocuted. Upon check in, they asked for photo ID?!? Website offers secure parking (you park on the road and lock your car!) Avaoid at all costs.

Stayed here for 6 nights whilst moving between properties. Not once was my room cleaned, given fresh towels or bedding. Only saw a member of staff at the hotel twice in the whole time I was there. Hotel itself wasn’t the worst in the world, you get what you pay for, but it just wasn’t a very good experience.

This accommodation was very poor, no reception desk, check in was a cupboard under the stairs, man come across very creepy, gave two couples in front of me their keys and told them there room numbers, he got my key and told me he would show me to my room, made me very nervous, the room was smelly, and dirty, damp on the walls, carpet felt sticky under foot, my door had glass panel in that had paper stuck on it with sellotape so no one could see in, bulb hanging from ceiling no lamp shade, the only good thing was the shower, would never stop here again,

Room was very small and smelled of body odor. There is a shared bathroom for multiple rooms. It is not clean or well maintained. The walls are very thin, and the room looked like it was thrown together. Any plus side is that the mattress was comfortable.

Excellent menu and lovely staff, decent food and reasonable prices. A nice wee friendly place. Right on the main street close to car parking and a short walk from all of the local attractions, we really enjoyed our visit.

Stayed overnight in a double room with en suite. Quite a large room with large bay windows overlooking the street. Linen was clean, towels crisp. Hot water. Generally clean room. Cheap too. Can’t fault it, for what I paid of course.

Just needed to put my head down for one night. The place does need some serious attention to re-decorating, the room was ok, the light in the room was very bright (no lamp shade, just the cable and the bulb hanging down from the ceiling) the wardrobe smelt old and fousty - wouldnt want to put any clothes in it! I could hear a lot of noise of people moving around above me, the place creaks a lot! However the shower was lovely, bed was comfy and despite it being in a busy area of leicester it was very quiet! In terms of parking i discovered towards the end of westleigh street that theres a section that is 1hour only mon-sat 9:30-4, so if you arrive after 4pm you can park there all night and technically not have to remove your car till 10:30 the following morning but if its a sunday you could park there as long as u like. Personally i would only stay here again if i was going on a night out and only needed to put my head somewhere!

Disgusting behaviour on the part of the staff member calling themselves the Manager. On Friday 29th June I called them direct to advise I could not seem to make a booking online. The Manager advised he would do it for me. He took my full details, advised me of price along with check in & out time. To which I agreed. My partner was witness to the whole conversation. The next day we arrived in Leicester earlier and called the manager to enquire if we could drop off our case for storage until it was check in time. To which he agreed. When minutes away from the establishment the Manager called me to advise that in fact no booking had been made and that this was a fault on my part. A number of times I re iterated the contents of the conversation before. The Manager insisted this was not correct insisting that I had in fact allegedly just enquired and had advised him I would call back if I wanted to book and that I had in fact not called back. This was wholly untrue. I was gobsmacked that the Manager was calling me a liar. He advised there were now no rooms and again having no booking was a fault of mine. It was immediately obvious the Manager had not recorded the details properly and had since taken further bookings, over booked. I was dumbfounded that instead of stating he had made a genuine mistake with over booking he insisted I was lying. I accept sometimes we all can make mistakes and I would have been completely understanding if the Manager had stated his mistake and had offered to assist me to help find other accommodation. Nothing was offered other than to lay blame at my door. I quickly started to ring other hotels to discover everywhere was selling out due to an event taking place in Leicester that evening. After a considerable period of time I managed to find another place which cost me considerably more money. This was completely disgusting of the Manager to act in this way thus leaving me stranded with no offer of assistance. He should be ashamed of himself. I urge you all to tread with caution when booking with this establishment or you too may find yourself stranded with blame laid at your door.

I have stayed here 3 times now and although the price has increased each time it's still super cheap and great value for money. Don't expect the red carpet treatment but I have always found Campbells to be clean and the comfortable. I suspect that anyone complaining about this guest house is deluded over what to expect for such a cheap room and if they want the 5-star treatment they should go elsewhere. Thanks again guys and I will see you next year!

This is the first "Terrible" review I have ever left.. To start with this is advertised wrongly, this establishment is NOT a hotel nor does it deserve the title of one. I would think it's more suited to the word Hostel perhaps at a push a guest house. We had planned to visit family in the area decided that we did not need anything fancy we literally needed a place to sleep at night time. We booked via trip advisor and got a great price considering normally we need to book two rooms to accommodate the 5 of us we were pleased to see we could all be in the same room. We arrived at 9pm after a very long and tiring 5 hour journey, we managed to work on the road outside the house my partner went into check in was shown to our room by a man who didn't introduce himself he was shown where the bathroom was and that was it we did not see him for the duration of our stay. The property itself is two terraced houses that have been made into one, it looks like it should from the outside an old characteristic house we should of left it there. We were given a permit for parking which cost £2 We were expecting the car parking costs to amount to a lot more than this so that was a bonus. It was all downhill from there, walking into the house you are hit with the most horrific smell I couldn't even begin to describe it only that it was a smell I have never smelt before. The whole place looked filthy and run down. Our room was as we expected, there's basic which for the price paid is what we expected but then there is dirty. Marks and graffiti on the walls, carpets, curtains and windows absolutely filthy. I had to put on my happy face to mask the shocked looks on my children's. There is a television in the room, the Wi-Fi code took a while to get. We ended up asking someone in the room across from us. The bathroom, a shared bathroom on the same level as described only filthy unfit for purpose was left out of the description! The toilet roll is left on the side no holder, The sink is full of grime the soap provided is bar soap the absolute worst for spreading infection! The shower curtain was discoloured from dirt, the shower was vintage to say the least. Despite the law stating smoking is prohibited in public places this building stank of cigarettes. If it wasn't for commitments already to made to visit family we would of left the very first night, we spent minimal time here. Perhaps this type of place is suited to students or back backers but even without my children I would of felt the same. A classic example of greed, the owner charges significantly less for rooms in order to have maximum occupancy at all times. This is reflected in the state of the property very very sad! I read other reviews before I booked and decided to chance it, if anything I have learnt from this is that we will never go for accomodation of this sort again. No doubt the reply to this review will ensure it is kept clean, unless you are desperate i advise you not to see for yourself. How this place has not been condemned by the council I will never know!

17-19 Westleigh Road Leicester England

Hotel highlights

  • Close to Jewry Wall and De Montfort University
  • Free WiFi in rooms and public areas

Campbell's Guest House places you within a mile (2 km) of popular attractions like Jewry Wall and De Montfort University. The 17 rooms at this guesthouse include coffee makers and TVs.


Rooms

All 17 rooms feature coffee makers, portable fans, and desks. Guests can expect to find free WiFi and TVs with cable channels.


Property features

Guests staying at Campbell's Guest House enjoy free WiFi in public areas, a terrace, and a garden. Offsite parking is available for a fee. Front-desk staff can assist with luggage storage and securing valuables.

Room options

Twin Room, Ensuite

Twin 2 | Sleeps 3

Double Room, Ensuite

Full 1 | Sleeps 3

Basic Single Room, Shared Bathroom

Twin 1 | Sleeps 1

Single Room, Shared Bathroom (wash basin in the room )

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

47.0% of guests recommend this hotel

Total of 64 reviews

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