Mercure Paris Sud Parc du Coudray4.0 out of 5.0
Recent guest reviews
We stayed a week at this hotel, part of this time with friends. The room was adequate, though felt small for the lengthy stay and the bathroom was tired. A bonus here was that the room had an effective refrigerator, so we were able to stock up with food for picnics during our day trips out. Our biggest complaint was that on three nights over the weekend, only a buffet was available, and we found that over-priced at €32 per person, especially as there was minimal choice and the starters tended to be the same throughout the week. The hotel is quite isolated and we found very few restaurant choices in the area. The staff, however, were very friendly and helpful. As we were staying for part of the time with a group of friends, then this was perfect for that. It was also a base for visits to a number of great places including Paris, so it was ideal for that. I would not recommend trying to make more use of the hotel than we did. It is likely that we will choose to stay there again next year, with the same group of friends. I also have to add that the wifi did work, though it was slow and not especially reliable.
I stayed at the Hotel Mercure last night. I found the room very poorly furnished and painted an ugly mustard. The towels were thin and there was no shampoo/conditioner in the bathroom. The meal served to my party was dried up and cheaply produced BUT the main complaint I have is the lack of an English TV channel. On the night of the British election, I tuned in, anxious to know the latest news, only to find there were no English channels. When questioned, the desk staff replied that the hotel had very recently changed TV contracts and that there would be no English channels. "Perhaps it will help you to learn French" quipped one of the receptionists. An early Brexit perhaps?
This hotel has a very good location in a park to the south of Paris and is very convenient for a visit to Fontainbleu. The room we were given, on the 2nd floor was very basic and the shower room left a lot to be desired. There was a damp stain around the WC and the plastic woven carpet was totally wrong for a busy hotel bathroom. It felt sticky when walked on with bare feet. We were there as a group organized by Riviera Travel. however, I must commend the staff who were very friendly and helpful, we had a group meal at dinner which, given that there were 48 in our party was good as was the breakfast buffet. The bedrooms need to be refurbished and this would be a good family hotel.
While the location is beautiful it is REMOTE and there is not much to do here. The customer service aspect of this hotel is terrible. The gym is lame and the minimal equipment they do have is in bad shape (Elliptical machine did not work). There is no food available for lunch from around 11-7PM so if you are hungry, you are out of luck because they offer nothing to eat aside from a bowl of peanuts. Because it is so isolated in location, this makes no sense. They need to do better in this department as we were hungry having just flown in from overseas and the just shrugged when we asked to order food and couldn't accommodate us. That said, the dinner options offered were very good. At checkout, their terminals did not work so there was a huge hassle as none of us could check out properly and get a receipt. Mercure hotels are generally underwhelming and this one fits the bill as well. Do better, folks.
Stayed here for two nights on a business trip to the area. Hotel is in a nice spot, fairly quiet and a drive to the nearest town/village. Staff were friendly during checkin, check out and in the restaurant and bar aswell. Have to say the rooms and corridors upstair could do with a bit of modernising. In particular the room felt very dark and unfortunately not even a chair to sit on at a table or desk (facilities are available for business but a chair/table in the room is always nice). Food in the restaurant was good, with a fine selection of beers, wines, spirits.
The management was helpful and supportive, However the room set up and furniture are old fashioned , it should be refurbished and therefore was disappointing The surrounding park is very nice , which is an added value for this area. Overall acceptable
We stayed at the hotel 21st - 25th July with a coach party. Before travelling we read “June G's” report dated 25th May and, sadly, our experience was exactly as June had described hers. Rather than copy out her lengthy report, I recommend that you read it before booking this hotel. The food was very poor. They tried to present us with an identical menu for each of our four-nights stay but our driver/courier pulled out all of the stops, contacted our company's managers and had the menu changed but to little effect as the standard was dreadful. I thought that the bar prices were exorbitant - €10 for a glass of wine – in France !!! The hotel is in an extremely remote location with no nearby village or town. There was nowhere to stroll in the evenings and if there had been ANY alternative cafés, bars or restaurants we would all have decamped en masse. Unfortunately the staff, when they could be found, were less than pleasant and were rude to a number of our group.
Check in was effortless and the room that was given to me was spacious with most of the required appliances. Room was quiet and cool, in fact the hotel locates in middle of no where and is very quiet. I didn't try any of the other facilities than breakfast that was ok, not special.
Travelled with a coach tour company to visit Giverny, Fontainbleau and Vaux-le-Vicomte. Stayed at the Mercure Paris Sud Parc du Coudray for 4 nights, it is obviously an hotel that relies on coach parties and business groups to keep it going. At first sight the hotel looks impressive with its gated entry and lovely grounds to stroll in. It certainly has a 4 star façade but then it goes downhill. The public areas are clean and modern with a small lounge and bar in the reception area with prices so high it took the pleasure out of having a drink. The bedrooms are well used and grubby in parts with thick dust around the skirting boards, especially in the bathroom, however, the beds are comfortable, the bathroom facilities function and we did get a good night's sleep. Breakfast was good with cereal, fruit, breads etc., scrambled egg, small sausages and bacon every morning. Coffee, tea and fruit juices were also available. It was help yourself to as much as you liked. We went early so everything was available. Some who arrived for breakfast later had to ask and wait for things to be replenished. Evening meals were different, as a party we ate at a set time and were seated in 2 groups of 12 and 1 of 8 people around very large tables (you couldn't even reach the condiments that were placed in the middle of the table). This does sound trivial but it is a bit old fashioned these days to sit us like children in a school canteen just because we are in a coach party. None of us had met before we got on our coach at the start of our holiday, there was nowhere else to sit if you didn't hit it off with your neighbour! Fortunately we all got on well as a group and made the best of things. Each day we were given the same choices of starter, main course and dessert. On the fourth day you run out of options. Starters were a cold creamy pasta dish, tomato gazpacho (served in a tumbler), butternut squash soup (also served in a tumbler) and goat's cheese in a puff pastry parcel served with some salad leaves. Mains were beef bourguignon (little bits of well done gristly beef in a red wine sauce with uncooked potatoes), a chicken leg and wing served in a chasseur sauce on a bed of wild rice, a piece of coley served with ratatouille and a very creamy sauce. The fish was over cooked and really inedible. No sign of a healthy salad or vegetables. Dessert was fresh fruit salad in a tumbler, a version of apple crumble and a chocolate fondant with a little bit of cream. A small coffee was served to us at the table but only after our courier/driver reminded the management that this was what had been agreed. It may be that our coach company had arranged a certain menu for our party but what we were given was of a very poor standard and was certainly the worst food we have ever been served, even in hotels of a lower rating than the Paris Sud Parc du Coudray. As the hotel was in a remote area there was nowhere to go to get something to eat, we all had to buy provisions when we were near a town on our travels. In the dining room and the bar you hardly saw any staff, it was as if they brought a waiter and waitress in just to serve our meals in the evening, at breakfast staff were never in sight in the dining area, they seemed to hide in the kitchen. In fact the staff in general were not that friendly or helpful. All in all this hotel has a 4 star look on the outside, 3 star rooms on the inside and 2 star service from its staff. Food gets nil points!!
We stayed one night and I was pleased it was just one night. It was a very clean, spacious room with huge comfortable bed and good bedding. However, while I'm sure they have other rooms that are advertised and the décor looks lovely, ours was bright yellow with a mustard coloured bathroom (tiles, walls and paintwork) although the bathroom ware was white. The floor was a sort of seagrass in the bathroom and I'm unsure how they would clean this. Breakfast was ok with a reasonable choice of food and good surroundings. Some staff were friendly but others looked like they didn't want to be there. I got a glass of wine at the bar and the waiter ignored me then insisted on pouring a different wine to what I'd asked for. He got other aspects of the order wrong and was very indifferent. The other bar person was fine though. It looks impressive from the outside and foyer but the doors to a lot of rooms were dirty and paint badly needed touching up where scuffed from cases etc. A mixed experience. Perhaps a review to bring more consistency is needed or perhaps they're undergoing refurbishment and haven't got round to all the rooms yet. Some attention to detail would help as the rooms are clean and spacious with big TVs and tea/coffee making facilities which is good.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Mercure Paris Sud Parc du Coudray places you 11.5 mi (18.5 km) from Cely Golf Club. This 125-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking. Church of Boutigny sur Essonne and Portes de l'Essonne Aquatic Centre are also within a 30-minute drive.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.
All of Mercure Paris Sud Parc du Coudray's 125 air-conditioned rooms provide tablet computers, minibars, and coffee makers. 42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Free bottled water, hair dryers, and laptop-compatible safes are also standard.
At Mercure Paris Sud Parc du Coudray, guests enjoy features like an outdoor pool, a fitness center, and outdoor tennis courts. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, 13 meeting rooms, and conference space.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 321 reviews