I was first given a room in Room 443. I noticed the top of the linen closest to the AC was dirty. My wife noticed that something smelled around the bed. I also smelled an odor so I called the front desk to check it out. The clerk at the front desk offered us another room. So we moved into Room 460. We saw hairs in the shower and the floor of the bathroom. Entrying the room was hard as you have push down the handle very hard in order for it to work. Also, the clerk was nice enough to switch the room but I have say he was very unkempt in his appearance. Particularly, the shirt he was wearing was worn with holes at the bottom of his shirt. Just not a good look for the face of the hotel. I feel the hotel is in need of a renovation. I have seen other IHG properties in traveling years ago that have better quality than this hotel.
The property was nice but out back by the pool it smelled like weed all day also the a/c unit in our room leaked water and carpet was soaked around it.
The hotel is being remolded. The hallways are dirty, our carpet in our room had stains. the shower in our room was awful- one of the doors wouldn’t slide open and there was mold on the corners of the wall. There was also not enough towels - one day housekeeping took our dirty towels and had none to give back to us. We had to wait for them to be cleaned / dried before getting new ones.
Parking rough and dark. One towel in room, one coffee and coffee maker didn’t work, no plastic glasses. I understand there’s a remodel going on but crowding everyone in a tiny room for breakfast is unacceptable
Nothing unique.
Room was dirty. Food left in refrigerator. A paper and hair in the sink. 1 towel for 4 people. When asked for more towels and they brought them but told us there was a "towel shortage" in Lawton.
Hot tub was not warm, nor hot. They can’t put any egg McMuffin in the breakfast bags? Hotel room was not prepared on arrival at 8 pm in the evening? Floors in the room were not mopped or clean, nor dry. I would question how long the rooms are vacant and sanitized during COVID.
Henrietta was amazingly kind and sweet . The property is small but clean, newer, and well kept. Breakfast was good! Location suited us very well.
Hotel under construction. Work crews began sanding at 7:15 am near our room. Noisy!
Even though they were still under construction they put me in very clean quiet room.
The front desk was very nice, and helpful throughout our whole stay.
Room wouldn't cool, sheets didn't fit the bed, bathroom had mold on caulking, shower ceiling was peeling and sagging.
The hotel room was so nice and clean with lots of space.The breakfast was the best .
Nothing to say. Bad room service 2 days after my check in they clean my room. Not enough attention in the morning at the breakfast area.
Had to wait 5 min for someone to come out to check us in. Person at desk acted like she was doing us a favor. Rest of staff at desk during our stay were friendly and very responsive to requests. Toilet ran constantly and bathtub/shower had rust. Had to ask for more towels twice there were only 2 towels in bathroom when we checked in. Room was comfortable and very easy to get to.
Holiday Inn Express Hotel & Suites Lawton-Fort Sill, an IHG Hotel places you within a mile (2 km) of Comanche Nation Casino and Comanche Nation Waterpark. This 99-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Guests can expect 49-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include sitting areas, microwaves, and coffee makers.
At Holiday Inn Express Hotel & Suites Lawton-Fort Sill, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a spa tub. If you drive, put free parking to good use. The front desk has multilingual staff that can help with securing valuables and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
I was first given a room in Room 443. I noticed the top of the linen closest to the AC was dirty. My wife noticed that something smelled around the bed. I also smelled an odor so I called the front desk to check it out. The clerk at the front desk offered us another room. So we moved into Room 460. We saw hairs in the shower and the floor of the bathroom. Entrying the room was hard as you have push down the handle very hard in order for it to work. Also, the clerk was nice enough to switch the room but I have say he was very unkempt in his appearance. Particularly, the shirt he was wearing was worn with holes at the bottom of his shirt. Just not a good look for the face of the hotel. I feel the hotel is in need of a renovation. I have seen other IHG properties in traveling years ago that have better quality than this hotel.
The property was nice but out back by the pool it smelled like weed all day also the a/c unit in our room leaked water and carpet was soaked around it.
Hello! Thank you for taking the time to review your recent stay with us. Looking forward to seeing you again!
The hotel is being remolded. The hallways are dirty, our carpet in our room had stains. the shower in our room was awful- one of the doors wouldn’t slide open and there was mold on the corners of the wall. There was also not enough towels - one day housekeeping took our dirty towels and had none to give back to us. We had to wait for them to be cleaned / dried before getting new ones.
Hello Stephanie. We apologize for the delay in getting you extra towels. We are making improvements to our Hotel and hope you will give us the opportunity to better host your next stay should your travels bring you back to Lawton!
Parking rough and dark. One towel in room, one coffee and coffee maker didn’t work, no plastic glasses. I understand there’s a remodel going on but crowding everyone in a tiny room for breakfast is unacceptable
We are sorry that we failed to meet your expectations but we appreciate you taking the time to share your feedback and concerns.
Nothing unique.
Thank you so much for taking the time to share your review. We hope to see you again in the near future should your travels bring you back to Lawton!
Thank you for taking the time to share your review.
Room was dirty. Food left in refrigerator. A paper and hair in the sink. 1 towel for 4 people. When asked for more towels and they brought them but told us there was a "towel shortage" in Lawton.
Hello! We are so sorry to hear that we failed to meet your expectations during your recent stay. We hope you give us the opportunity to better serve you in the near future.
Hello! Thank you so much for taking the time to share your review. It is truly appreciated. Happy Holidays!!!
Hot tub was not warm, nor hot. They can’t put any egg McMuffin in the breakfast bags? Hotel room was not prepared on arrival at 8 pm in the evening? Floors in the room were not mopped or clean, nor dry. I would question how long the rooms are vacant and sanitized during COVID.
We are so sorry to hear that we failed to meet your expectations. We hope you will give us the opportunity to better serve you in the future.
We are sorry to hear that we failed to meet your expectations. We hope you give us the opportunity to better serve you in the near future!
Hello Jorel! Thank you for taking the time to share your feedback and comments. We are sorry to hear that your stay failed to meet your expectations. We hope you will give us the opportunity to better host your next stay should your travels bring you back to Lawton!