H10 Rubicón Palace5.0 out of 5.0
Recent guest reviews
This was our second visit and we will be booking again for next New year. The weather was even better than last year. Paying extra for privilege is definitely worth it the privilege bar was great. No fighting for sun beds. No queuing for drinks. Great choice for food. Really no negative things to say. All the staff friendly and helpful. If I had to be really picky it would be the toasting machines but that seems to be the norm. Thanks again rubicon palace for a fab holiday in the sun away from the cold Scottish weather.
Me and my Husband went here for a short 4 night break it is one of the best hotels I have stayed in. The staff will always help and there is so much choice from the swimming pools to the restaurants. We loved our stay so much we are going to the h10 timanfaya palace up the road for our honeymoon as the H10 chain is so great, we hope to return to the rubicon later this year :)
Stayed here a few times it is in the quiet area of playa blanca but that's how we like it, the upgrade the hotel has done to the rooms and building is impressive, food is good plenty of choice, going back again in March.
This is our 7th holiday at the Rubicon so I guess you could say we love it there, it suits us perfectly, but unfortunately my last 6 reviews along with the thousands witten by others too have been removed since the Hotel went 5 star, shame really as a lot of effort goes into writing them. It was our 40th Anniversary this year so we decided for the 1st time to upgrade to the Privilege package, which was brilliant for us, we got a very good price from the Hotel direct again, and with our H10 Club points towards the cost it wasn't that much more than last year. We hadnt seen the new reception or piano bar area since it was renovated and were very impressed with the new look they have created. Check in at the Privilege desk with Lidia was quick, efficient and stress free, she is such a lovely person although I have to say we have never had a problem checking in at the main reception at all over the last 6 years. We were in our room within 20 mins, it was 1 of the renovated rooms in the main Hotel building but we had wanted a room on the front this year overlooking the promenade so went back to the desk where Alessia, another lovely lady, gave us the option of 2 rooms in the villas at the front and we choose the 1 with the best view and were over the moon with its size and views. We went off for lunch in the larger refurbished Janubio restaurant to see what improvements had been made and were impressed with the changes to the layout and decor, with new furniture and more fresh cooking stations it was easier to get around and choose your salad etc before getting your fish/meat. They have done away with the self service wine/water/beer station, which is a shame, because some people were having trouble attracting a waiter, as they were very busy, to get a drink and when they did the wine was only served by the glass instead of just leaving the bottle as in other 5 star hotels we have stayed in, which would ease the pressure on the staff considerably, so perhaps this is something they need to look into. I can only assume as we were Privilege this year we were just given a bottle for our table when we ordered with no problem. We normally eat in the evening in the smaller Tabiba restaurant, which has less choice but is quieter, but as the Hotel wasnt full, it was closed, so we went off for the 1st time to the El Volcan to be very warmly greeted at the door with a glass of Cava and shown to our table, which would be ours for the stay of our holiday, we loved that idea, so ate there every breakfast and dinner for our whole holiday, such a peaceful, beautiful and relaxing place. The Manager Iker came over to explain the menu to us and took our order, we soon realised that we loved this service and he even offered, as I dont eat meat, to cook me something else with 24 hours notice, he is a fabulous guy and a great asset to the Hotel as are all the staff in the El Volcan, Jurgen, Gabriella, Paula and all the others including the great chefs, a big thank you to you all. As Privilege guests lunch was served in the Janubio and Bruno the Manager was brilliant and soon got to know us and what we liked to have, even asking the chef to make me some vegetable fajitas instead of chicken ones, they should definitely put these on the menu, they were delicious. The staff brought the wine we liked to our table and I tried out my little knowledge of Spanish which seemed to go down ok, so a great big thanks to you all too. Bruno also excellently manages the Italian Dolce Vita restaurant which everyone on all inclusive can book to eat in during their stay, the food is lovely and the best out of the 3 A-La-Carte's available, so book as soon as possible, it's well worth it. The Asian Sakura restaurant is very nice but the service is a little slow and some of our food was overcooked and inedible but the atmosphere was buzzing. We have never eaten in the Steakhouse at night, as I dont eat meat, so I can't comment, it is the pool bar during the day for drinks and snacks, salads, pre-packed sandwiches, baguettes, chips and nuggets etc, great if you don't want to go into the restaurants. The staff are often very busy serving a lot of people during the day and do a great job, so be a little patient, after all you're on holiday and an "Hola" or "Gracias" goes a long way. The Piano bar after dinner is a great place to have a drink and a chat and meet people, it's so plush now its been renovated. We have seen several people again who have been going for as many if not more years than us and its always great to catch up over a few "drinkies" and listen to some great singers and of course Pedro on the piano. All the waiters and waitresses work their socks off to serve everyone, but a big shout out to Diago, he is the most efficient and funny guy ever, well done to all of you. The grounds are kept immaculate by a very hard working team of gardeners and are a pleasure to stroll around as it's such a big hotel covering a large area, brilliant and well done. Our maid kept the room fantastic with clean towels twice a day and chocolates too and as we were Privilege this time we had the use of the mini bar which was restocked with minitures, beers, m&m's, pringles and nuts every day, which was a lovely extra this year, as we could sit on the balcony overlooking the sea with a drink and snack soaking up the sun. Mikes coffee place was there last year and is a fantastic place to sit in the afternoon for milkshakes or delicious coffees etc and it's part of the all inclusive too so even better, but you do have to pay for cakes. It was open later last year for a liquer coffee after dinner but not this year which was a bit of a disappointment, maybe because the Hotel wasnt full when we were there. The Beefeater sports bar is a great place for a pre or post-dinner drink too it's smaller and a little quiter than the piano bar and nearer to our room this year, it opens at 6.00 until 1.00am and has telly's showing sport and music videos, and my hubby had the best Mojito of the holiday in there. The gym is free from 07.30 untill 10.00, but if you're privilege it's free all day, and has also been updated with all new equipment, my hubby loves to watch the sunrise from there peddling away, as it looks over the promenade out to sea, too much hard work for me on holiday though. If you love walking, jogging or cycling the promenade is brilliant, just out of the rear of the Hotel accessed with your room key in and out. Turn right and you can walk to the lighthouse, about 20/30 minutes, watching the waves rolling in and out, passing another hotel and a few villas, apartments and a cafe on the way. Turn left and you're heading for Playa Blanca, about 40/60 mins depending on how fast you walk, passing a few restaurants after 5 mins walk, a Greek, Italian and Argentinian. There are beaches on the way, 1 a man made inlet with a beautiful sandy beach perfect for families, about 15/20 mins, there are appartments, supermarkets and cafes there too. Then a smaller 1 at Playa Blanca town along with lots of shops, bars, restaurants and cafés. Finally a larger 1 just passed the town surrounded by hotels and bars. If you carry on walking for another 10/15 mins you get to the Rubicon Marina area where there is a lovely market on Wednesdays and Saturdays, not too big and has some lovely " crafty " and Christmas things as well as the usual bags and clothes etc. There is also a newly renovated shopping centre with supermarkets and cafés. If you dont want to walk there is a very regular bus service right outside the hotel or order a taxi for 5/6 euros. Hopefully if the price is right we will book Privilege again as we have thoroughly enjoyed the experience and it is fantastic, but we will be back again in 2018 as we have always had brilliant service and great holidays regardless of Privilege or not, just book it you wont be disappointed. I have saved my last bit of this review for Teresa from reservations at the Hotel for helping me with booking our holidays over the years, making sure I get the best price on offer at the time, and helping us get the room we request. I made sure we met her this year to put a face to the name, she is a lovely lady and we would like to thank her so much again for being such a great help and we hope the Hotel realise what a great asset she is and we'll hopefully see her again in 2018.
A very nice hotel to stay, even tho our initial room wasn't great (located within the hotel) we were moved to a villa room on the grounds ,much better , Food is good the itilian is worth a try at night but the American style and thai wasn't great. Nice grounds ,gym and spa , great walk along the coast to Playa Blanca. Entertainment was good. Geared towards kids as well. Tip: upgrade to the PRIVILEGE for that little extra.
Enormous hotel of about 700 rooms some of which still being renovated. Great facilities including plenty pools, spa, diving school, coffee shop and other restaurants to try. Plenty sunbeds and pool towels, kettle, hairdryer , safe and mini bar In rooms. Back gate to promenade which is about 45 min walk to town but bus stop outside hotel. Food generally excellent and generous measures of premium brands drinks at bars . There is also a changing room you can book if flight is a late one where you can shower and change etc. Staff excellent but sadly not enough at reception or bars and queues could be bad other than that it was 5 star
Room was very roomy,clean and well equipped.We wondered what the quality of food and drink would be but were not disappointed.There are a lot of people in the hotel and restaurant did feel a bit frantic on occasion but quality was high and as we did all inclusive we were allowed three visits to the specialised restaurants.These are Italian (best food we had ),Asian (pretty good ) and steakhouse which is the pool bar (average ). Main bar is really relaxing and staff and service were excellent.All inclusive included branded drinks and although we are not drinkers we did enjoy the bar even if it was just for coffee sometimes. One serious omission is the lack of sanitiser befor entering the main restaurant.With so many people serving themselves this needs urgent attention as there are a few disgusting people around. I would stay again but my wife would prefer a smaller hotel and waiter service but at the price we paid I thought it was very good value.
If you want a deal place with no need to leave to check out other restaurants this hotel will fill the bill.Windy when we went (Xmas 16) but huge rooms and attentive staff. Nice walk on the coast path to light house
The hotel had a real wow factor and we were made to feel very special. All the staff were very friendly and clearly enjoyed their work. Room was clean and very comfortable. Food was excellent and there was a good choice. Will definitely book again. A great holiday.
Visited sister hotel in between both Marinas last Xmas with the same party of people. We were recommended this hotel by friends. Disappointed NOT a five star in my opinion, the greeting by staff on arrival was disappointing. They looked so miserable, we had 3 rooms at the hotel and ALL rooms had continual problems with the door keys which stopped working on a regular basis, we were NOT the only guests with this problem. When we mentioned to the staff that this continued to happen and it was a long way to walk to reception no offer was made to bring new key passes to our rooms. How does a room get changed ie towels bedding etc.... and get left with no toilet tissue-thank god all our rooms were together. On Xmas day the handle to my room came off in my hand !! When I went to reported it to reception they had the cheek to ask me what I had done to it ! So I took the handle and the screw to reception to get it repaired, I was told to put it in the room ???? I could tell you good points about the hotel but I can’t bring myself to do so - the only 5 stars about this place were the ones outside above Lanzarote. Would I go again NO, would I return to the H10 hotel O stayed in December 2016 YES and save myself some money !!!!
- Free buffet breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
Aqualava Waterpark is within a mile (2 km) of H10 Rubicón Palace, and other popular sites like Pechiguera Lighthouse are within a couple of miles (3 km). This 593-room, 5-star hotel has 6 outdoor pools along with a full-service spa and 5 restaurants. On the boardwalk, it's also near Roja Mountain and Marina Rubicon.
Free buffet breakfast is offered each morning. There are multiple options for onsite dining with 5 restaurants, including Janubio, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
The 593 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with dining areas. Guests can expect 32-inch LCD TVs with satellite channels and pay movies. Bathrooms have hair dryers, free toiletries, and bidets. Minibars, safes, and phones are also standard.
Guests of H10 Rubicón Palace have access to a full-service spa, 6 outdoor pools, and a nightclub. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a children's pool, a fitness center, and a sauna.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 674 reviews