Best Star Resort

We've visited for to cenang for family leisure. It's easy to access as it's located in front of a mall. But the room is really shabby. I know I can't complain much for a budget hotel but at least the AC needs to work.

The room was very clean and even though I paid for a basic room I still had a stunning ocean view. Not the quietest of hotels, sound echoes through the walls and for some reason the cleaning crew have VERY loud radios on their carts. The location was perfect. Right smack in the middle of all the shops and restaurants and on the beach. The staff was very friendly with the exception of the night watchman, who was a complete A-hole. All in all I'd stay here again.

awesome stay, very well located on the cenang beech. eating shopping few meters away. plenty of indian restaurants in vicinity. one of them is just next door. good large room. ac and wifi were good. only drawback was just 5 channels in tv. clean pool. highly Recommended.

This place is right on the beach and in the middle of the 'strip' of bars restaurants and shops. It is a cheap option for its location and therefore I find it presents good value. The staff we pleasant enough however I take on board the poor service and not as clean as it can be comments and I think baron chain of hotels would be wise to invest in training of staff and introduce standards - not likely though! I would certainly stay here again, but not at the noisey weekend

The location is perfect, beach front, near duty-free shops and surrounded by food. However, the hotel itself isn't as good. The view from the room was a corridor of other rooms. The shower temperature can't really be adjusted. It was either too hot or extremely hot! Cleanliness wasn't really good. Security seems dodgy. You're only allowed 1 keycard per room and reception told me that I can leave my card in the room and ask them to open it when I came back by using their master key. Car park that's provided is actually in another hotel about 300 meters from the hotel. I'd definitely won't come back anytime soon.

Location is excellent. Near beach, tourist attraction, water sport activities, local restaurant etc etc. Everything is within the area. Staff is friendly and efficient in handling complaint. Check in and out is not a hassle at all. Room is acceptable, but i think they can improve the toilet. Tv channel is limited. Only have 5 channel from my room 313. Wifi is superb. It cover every area. Overall rating i gave 4/5. Will come back again to this hotel if i visit langkawi again.

That's a different experience. I missed my connecting flight from KL to LGK and has to come in next flight. My booking was for 3 nights, I missed 1 night and appear next morning but they cancelled my booking without informing me. I was embarrassed to find a new hotel where my family was with me.

Service is bad. You might check every time you come back in your room after cleaning if they didn't forget anything, like towels, toilet paper, bedroom towel. Most of the time they forget. Maybe not a problem you might think, but the reception isn't 24/7. After 10pm nobody answers the phone and when you go downstairs you will find the reception empty. There you are standing in the shower with nothing to dry yourself with.. never ever again.

I have choosen this hotel because its near to the beach and its located at Pantai chenang. the best place to walk at night for a night market. we booked two connecting rooms and quite comfortable and the room service food are super tasty although a little bit pricey. No breakfast provided but you dont have to worry because there are plenty of restaurants along the road.The only problem was no parking provided by the hotel. you have to park the car along the busy road. we spend 2 nights here and we visited the mount mat cincang and spend almost all afternoon at this place. there are a few new attraction here like 3D arts, space dome, 3D rides and skybus at the peak of the mountain quite awesome. My advise, if you like to visit this place its better go in the morning and you don't have to Q to long. Its very crowded place indeed.