Best Star Resort3.0 out of 5.0
Best Star Resort3.0 out of 5.0
Recent guest reviews
It's located in the centre of cenang beach with variety of restaurants and shops nearby. Staffs are helpful and friendly. Rooms are spacious. The only con is the low water pressure with the shower head. Facilities are not bad, with its own swimming pool and entrance to the sandy beach.
Do not believe the positive reviews, this place is terrible. Pros: + The only redeeming feature is that it's on the beach. That's it. Cons: - The rudest staff. We asked for an omelette and they refused and made us take a previously made omelette that had been baking in the sun. - Cockroaches: found in our room on the first night. - SULFUR SHOWER: The water that comes out of the shower stinks of sulfur. It did not go away even after 3 days. - Weak AC - Dirty pool and NO beach towels provided - 4 sets of beach chairs for a big hotel. Don't expect to get one and you'll then have to pay 10 ringitt for each one on the beach. - INCREDIBLE NOISY: the walls are paper thin, so you'll hear everything in the rooms next to you and from the hallways. Don't stay here. There are significantly better places in Langkawi for half the price.
The hotel has great location in the middle of a street with many restaurants and shops But the view is very disappointing, and the beach is not serviced, swimming pool is dirty Overall amenities are old The cleanness inside rooms is good but the mattresses are really old So if you are in langkawi for activities and you need the hotel for a night sleep the hotel is fine But if you wish to spend time on the beach and relax you should look for another option
I have stayed for 2 night in superior twin room. We are 2 adults and 1 3 year old kid. Room is spacious enough. They have provided kettle with tea and coffee bags. 2 complimentary water bottles are provided. Break fast is included in my booking and for vegetarians, not much options but can fill with bread and jam , salad, juice and with coffee/tea. This saves some time than going out and having breakfast else where. Best part is swimming pool and beach is just stone throw distance away. You can have breakfast with sea facing view which is very very good. This the reason I have booked the hotel. From the hotel inside one can want directly to beach. All activities such as rides are available in 50 to 100 mtrs distance once you are at back gate of hotel. very good view from hotel and can easily enjoy and spend time. Pool closes at 7pm which is sad part. They should keep open atleast till 9pm The hotel is on Pantai Cenang road very close to aquarium and cenang mall . Plenty of restaurants and few veg restaurants. ariport 8.5 kms Langkawi cable car/bridge 20 kms (goes via airport) very good place to stay and location is very good. Roads of Langkavi are wide and can easily cover distance in less time. I recommend this hotel for families and other as well.
First of all i dont understand why there are so many bad reviews.. to be very frank its a very nice budget hotel. You wont get luxurious rooms but its very good neat n clean. Location is super awesome on the beach near to malls and all the shops. Lots of food options and duty free shops.. very nice.
Location is the best even though there are also many other hotels along the street which have direct access to the beach, but after strolling thought the entire pantai cenang beach, i personally find their layout a bit more modern and not as compacted because of the spacious room space. Pricing wise is slightly higher compared to the nearby hotels but if you like a big room with direct access to the beach, I think the price still worth well. Cleanliness is alright but I feel that it can still be improve and somehow the pillow has a smell (small issue since you can request for a change easily). Facilities are the same as other hotels, nothing much to compare. Overall I think is a good stay for few days relaxation and you will never find yourself hungry with so many great foods along the main street. Get the Deluxe Seaview Room, direct access to the pool and beach and is really spacious (It will take a while for the aircon to 'chill' the room because is quite big'
I regrettably stayed here with my girlfriend in September for 4 nights (tried to get a refund they moment we seen the room). Here’s our experience: 1. Extremely rude staff upon arrival. We were forced to pay an additional ‘tax’ although we had already paid this through our booking agent. 2. The place smells like a dirty mop. 3. No plug sockets near the bed. 4. Grey stinking towels. 5. Small pool, the pool floor also seems to be rising. 6. The room is dirty. We could feel dirt on the floor, AC was covered in cobwebs, fridge had stains on it, rust and mould around the room. 7. Broken shower. 8. No English channels on TV. The only positive I can give this ‘hotel’ is that it is in a decent location. Langkawi itself is kind of boring, very little nightlife. However the Sky Bridge and Underwater World were good experiences. If you’re planning a trip here please save yourself some misery and don’t book this hotel.
This hotel is the worst hotel I have ever stayed in! -the ladies on reception when we checked in were the rudest people and should not have jobs in customer service. -the pool is disgusting, there was dirty plasters floating around, the floor was full of dirt and rising up, the edges were all moldy. -our room was disgusting, paint peeling from the walls, cobwebs and dust all over the air conditioning, bed smelt like the linen had been left in an old damp house for about 5 years, the towels were grey and smelly. The shower was spraying out the side and when we got in fixed it was cold , when we reported that the shower was cold someone came up to “fix it” but just told us it’s supposed to be a cold shower and to use the little hose beside it if we want hot water. The tv had 3 channels. The floor was filthy we had to use baby wipes to clean our feet every time we wanted to get on to the bed. -you can hear any noise been made out side the room. There is also a door in our room that leads into another room. Do not waste your money coming to this hotel , I have another 3 night left here and I would be gone in a heart beat if I could get a refund. It’s the worst most disgusting hotel with the rudest staff ( not all staff, mainly the two women on reception) I have ever been in !
Ideal location made up for this being a very average hotel. It is right in the centre of Cenang Beach close to shops , restaurants , bars and other activities. It also has direct access to the beach. The hotel itself was quite basic and there were a few surprise , my brother-in-law wanted extra pillows as there were only 2 in each room and he and my sister-in-law both sleep with 2 pillows each , when he asked for 2 more pillows he had to pay for them , there were no hair driers in the rooms but the had some in the reception area that were for guests use , when my wife asked at approximately 3 pm if she could borrow one they said yes you can have it tomorrow at about 10 am. Thankfully the hotel's location made up for there short comings .
We visited the Best Star resort for 3 nights , it was very reasonably priced so didn't expect a lot ... The location is excellent , right on a long sandy beach with lots of water sports on offer ... We booked a superior room ,which had a safe , fridge ,tea and coffee making facilities, and a Aircon unit which did work .. The hotel is very dated and needs refurbishing and the electrics and plumbing need attention .. The plug sockets in our room were loose and didn't always work , so would plug phone in to recharge over night and would be flat the next morning ... The toilet didn't flush properly and the drains were very smelly .. The towels were a dirty white colour which was off putting too .. The hotel was full due to a public holiday , so we just took the attitude that it didn't cost the earth and spent most of our time out ... At the front of the hotel is the busy street lined with shops , cafes , duty free stores etc .. Lots of street foods and places offering tours , We can highly recommend the island hopping tour , and to book with the first kiosk to the left of the hotel , very friendly informative and cheap prices .. The little shop in the hotel lobby doing massage is also very good and I can recommend a foot massage for 25 MYR £5 The hotel breakfast was cheap at 20 MYR per person £4 for buffet breakfast , lots of choice and sat looking out on to the beach ... All in all the hotel is Ok in a good location , but needs some updating and maintenance work .. It's worth a try for the location and lovely beach , it isn't expensive , the staff were good, you can get decent food , just really needs updating ..
- Free WiFi in rooms and public areas
- Outdoor pool
Best Star Resort places you next to Langkawi and Pantai Cenang Beach. This 115-room, 3-star resort welcomes guests with conveniences like an outdoor pool and free in-room WiFi. It's on the beach and also a short walk from Cenang Mall and Underwater World.
Guests can enjoy a TV and stay connected with free WiFi.
An outdoor pool and free WiFi in public areas are features at Best Star Resort.
Reviews from Trip Advisor
46.0% of guests recommend this hotelTotal of 390 reviews