Qelqatani Hotel3.0 out of 5.0
Recent guest reviews
Terrible website navigation. Trying to get hold of this hotel is impossible unless you create an account or use FB and then you have to fill a web form that nobody responds to. What's wrong with having an email address? This was the worst hotel ever that I had to go find another hotel Dirty, stinky, no heating, tv didn’t work and wifi didn’t work
For the period that I stayed there, I was able to obtain really good pricing through tripadvisor. The same hotel, same room type on other hotel booking platforms/websites were significantly higher but I noticed that the price delta has since been lowered. The hotel room was clean and conveniently located. However, it was really noisy. On the first night, I could hear the traffic from outside. On the second night, a group of people (hotel staff?) had decided to hold some sort of meeting at the common area outside of my room. The talking went on for hours until late at night. Given the poor noise insulation of the room, I was able to hear them all night! If you do not speak Spanish, there was only 1 day staff (the manager) who was able to converse well enough in English. The rest of the staff including those working the evening/night shift can only be described as not really conversant in English. If you are making any special requests, don’t be surprised if it seems as though only the manager was able to make decisions. The rest of them don’t seem to be empowered to make decisions.
It is a good an clean place to start your Titicaca-experience. Rooms are clean and comfortable. Try to get rooms off the road to sleep well. Please, do not expect US-hotel standards and enjoy your stay.
A quick stop-over in Puno on the way from La Paz to Cusco, with a late check-in and early check-out, means that we didn't really get to know this hotel very well, but the two points that stuck out were: 1. It is very well located in the centre of town ad easy walking distance to a lot of good restaurants 2. There was so much noise coming from the street outside our room that it was almost impossible to sleep. I understand we just happened to be there on the night of a major festival in Puno, which was delightful at first with marching groups and dancers, wonderful costumes and singing and celebrations. But when that festival continues into the early hours of the morning, your hotel room feels like you are on the street, and you have to get up at 5 the next day, suddenly it's not so enjoyable. Granted, the Hotel has no control over the finish time of a local festival, but the rooms could have been designed to keep the noise out so guests can sleep - that's the whole point of a hotel isn't it? Not in a hurry to go back again.
Our tour pick these lodgings and we stayed at 3 star hotels along the way, this one was more like a 2 1/2 compared to the rest. The rooms and bathrooms were clean, water pressure good, but was hard to get the hot/cold in balance for the shower. They use space heaters and the wifi is nonexistent in the 4th floor if your room is in the back. Good wifi in the lobby and restaurant. Breakfast was very good Location is good as it's only a block away from the pedestrian zone.
Comfortable stay. The rooms and bathroom were clean, but the hotel is a bit dated. Good overall, just not a modern hotel. Location is about a block and half away from the main street and plenty of restaurants. Ask the staff for eggs for breakfast other wise the buffet choices are limited. Good value for the money.
This is a decent, clean, comfortable hotel within close walking distance (only a couple of minutes) to the main pedestrian street and the Plaza de Armas. The staff were friendly and accommodating. When we asked to switch to a different room because of street noise, they showed us several rooms to choose from. Ultimately, none of them were quieter (we were able to hear loud music and chanting starting at about 11pm until about 4am - Peruvians apparently were celebrating the new year early in a plaza a few blocks away, not sure if there would normally be that much noise), but this was not the fault of the hotel. We appreciated that they tried for us. The rooms were clean and spacious. The bathroom had good hot water and water pressure. The rooms also had a space heater and extra blankets to keep warm on the nights that fell below freezing. The hotel was equipped with an elevator. Breakfast was okay - an average selection and they served made to order eggs. We would stay here again and wouldn't hesitate to recommend it.
We were made to pay extra for having two people in a queen sized bed, even though the room would have been exactly the same if only one person were in the room! When we booked the reservation online, this policy was not clear, otherwise we would have never booked here. It's an unjust policy, as there's no extra cost incurred to the hotel to have two people in the room. The hotel staff was not at all understanding of this.
The staff were very friendly and welcoming. This hotel was such good value for money! Bathroom was great, hot shower, comfy beds. The place felt really luxurious compared to the hostels we'd been staying in. It was so clean. Just what we needed! It's just around the corner from the plaza, so good location. Really secure luggage storage available. The breakfast was great too - bread, ham, cheese, jams, pancakes, avocado, fruit, cakes, etc. Definitely recommend!
Lovely spacious rooms with large bathroom attached. All clean and room serviced daily. Friendly staff. Large breakfast room with large variety of food and drink. Happy to store luggage. Wifi was not good on the fourth floor. View from window not outstanding either. Had a lift, good if you have heavy cases. Would definitely stay again. Good value.
- Walking distance to Puno Cathedral
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free valet and self parking
Qelqatani Hotel places you next to San Juan Church and Pine Park. This 42-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free valet parking. It's in central Puno and also a short walk from Puno Cathedral and Casa del Corregidor.
Free buffet breakfast is served each morning from 6 AM to 9 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
The 42 rooms have an array of amenities, including free local calls, free bottled water, and safes. 32-inch LED TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, free toiletries, and bidets. In-room massages are available.
Guests of Qelqatani Hotel enjoy a rooftop terrace, free WiFi in public areas, and a meeting room. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for PEN 50 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a computer station, express check-in, and express check-out.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 452 reviews