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Grand Hotel Majestic

4.0 out of 5.0

Recent guest reviews

The views are incredible and the staff is like the hotel, there to be a great pleasure for your stay in Italy. The rooms are super and some have great views and the food in the dining room is excellent for Italy !

Any review of this property will depend on the room you are allocated. Get a lake view room with balcony and you will most likely write a rave review. Get the worst room in the hotel overlooking the road and you will be disappointed. This truly was a Grand Majestic hotel in the last century, but like all the old hotels needs a couple of million dollars to bring it back to its former glory. The position is pure magic with manicured gardens going right to the lake front. And the atrium is truly majestic. Our problem was that we were on a small group Back Roads tour and drew the 'short straw' when it came to our room allocation. Our T.V did have English language channels but the reception was so distorted as to make us turn it off. Our shower was over a slippery bath with no holder for the flexible shower head which sat in the bottom of the bath, and get this one. No shower screen or curtain meaning that the floor got wet and slippery. Was this the worst room in the hotel where they dump tour groups? From our perspective the Grand Majestic was 'all fur coat but no knickers'. Stuck in a small dark room, no T.V or air con, no tea/coffee in room, and constant traffic noise from the road, it was hell rather than heaven. But...If you get a lake front room with balcony you will love this property and wonder what we are complaining about.

very romantic, good location, best for honeymoon or romantic trip. Very beautiful wiev from window. I reccomend take a room with lake wiev, balcony. the brekfast was nice, best bacon for my husband. Hotell for people who tired of city noice.

Positives The hotel occupies a lovely spot and the view of the lake from the room is great. I don't have a balcony and can't see the room from the bed, but if I move the chair from the other side of the room to the window, yes, it's a lovely view. The atrium is also impressive. Negatives As others have said, this hotel is faded and unloved, specifically - My room, 214, at a discounted wedding rate of EUR195 a night, end of Sep, has not been upgraded, I would say, since the 1980s. Old carpet with the pattern long since bleached by the sun. Peach wallpaper with a potato print pattern, wallpaper pattern border long out of date, but taste is one thing, functionality is another. Three electric sockets in the room, two used by bedside lights and one by the TV. I have unplugged all of them so I can charge my phone, ipad and laptop. Presumably a couple would have two phones and two laptops? A modern room would have sufficient plugs. Not one plug by the small table. The bathroom has a single shower, with a bi fold door, which does not close, a single head long last its best, dripping, and generally reminds me of a shower room in a £40 a night guest house in Blackpool. Because it is the end of September, they have turned off the airconditioning as it is cooling outside. The front desk say that either the entire hotel has aircon on, or off. There are no individual room temperature controls. But it is now gone 10pm and having had windows open since I arrived at 4pm, it is still 23.5 degrees in my second floor room. I call this temperature too hot to sleep, and in any case, because I have my windows fully open to get it this cold, I have to hear all the voices of the people sitting outside on the bar terraces below. (Apparently it is warm enough to sit outside, but not warm enough to warrant air conditioning). As others have said - no robes (although robes are mentioned in the Hotel Guide telling you not to wear them to the pool), only one bath towel in my room (someone else said that too), no free water, no fruit or other gifts, no tea or coffee making facilities, a small fridge with a 6 euro coke and a 6 euro beer, no wine. A small TV (unplugged to allow charging of laptop). There is not one of those things you can put your case on or in fact any space to open your case - and I'm the only one in my room - I would feel very cramped with two. I went to the spa, which had a small, completely empty gym (and as others have said, it has no water fountain, aircon, or towels) but I had a massage from the sole man who runs the gym and spa. It was awful. I highly recommend that you do not have the massage - save your 60 euros. Anyway, the wedding party arrives tomorrow, and at the end of the day, there is a VIEW. If you like a VIEW and you don't really care how shabby, dated, old-fashioned, and poorly equipped your room is, then you'll love it here!

Stayed here early September for 3 nights visiting the area; had superb room 216 on first floor with large balcony; service unfailingly helpful and keen to please; food and wines very good; a great feeling of luxury

5 night stay with my parents. We had a deluxe room, nice size, stunning lake view & very clean. Had dinner in on the firdt night which was very good. Breakfast fine, buffet style with both hot & cold food. Lunch on the terrace was lovely. The postion of the hotel is stunning. 15 min walk into Pallanza were there are plenty of places to eat. All the staff at the hotel were helpful & friendly. Lovely stay, will return hopefully.

We had a lovely room (412) overlooking the lake. Comfortable bed, effective silent air con. Only slight criticism was lack of tea making facilities in the room. Had to go down to the terrace for a cup of tea and it was expensive ( €10 ) each time. We spent most of our time taking in the local attractions but it was very pleasant to come back to the hotel late in the afternoon and relax on one of the sun loungers on the lawn overlooking the lake.

A really grand old hotel located 5 minutes walk from the ferry terminal at Pallanza. The good news is that the hotel has direct lake frontage and the road outside which used to be very busy with traffic is now only one way, resulting in very wide footpaths and the remaining traffic is mainly local trips. The hotel itself has very high ceilings and wide stairwells. 3 sides of the hotel have a lake view so beware of the cheaper rooms that will be on the road side. We stayed in a suite which was a good size. Bathroom had a shower and bath. There was also a magnifying mirror- appreciated by my wife! We experienced no annoying plumbing noises during the night and had un interrupted sleep on each of our 3 nights. Dining. The main dining room is a large square room with approx 30 tables and faces onto the lake. To be honest, we found it to be characterless, but of course this depends on your own preferences. Breakfast was OK. Usual continental breakfast items, scrambled egg, boiled egg and bacon available but a lot of the time, the pre prepared eggs were only luke warm. The hotel does appear to have a good chef and the evening dining menu looked quite interesting. Hotel has indoor pool only. Parking was plentiful and free. We found all the staff to be very good. Hotel is a good location to be able to visit the famous Borromean family islands, in this part of the lake.

on first impression this is a lovely old world hotel exquisitely appointed - vintage furniture art and gracious manner. there the pleasure ends. the room we were assigned (which we have now learned is fairly typical) leaves much to be desired. first the air conditioning did not work appropriately - the only way to adjust the temperature is to call the concierge! the sink has only boiling hot water - no one so far has been able to fix this problem - therefore there is no water to drink unless you love boiling water!!! the restaurant is over priced. the breakfast, however, was quite nice in a room with a wonderful panoramic view of the lake. by the way, the outer porch deck also lends wonderful lake views. so the overall impression is quite mixed. unfortunately, the room experience is so negative that it influenced one's overall impression.

This is a top quality hotel offering everything you would expect. Real comfort, super mini suite, excellent food, absolutely superb situation,lovely lakeside garden,indoor pool & gym etc. The staff ? They were all exremely friendly and very good at their jobs. But beware of large wedding parties who were inclined to take over the hotel. One while we were there went on for about three days! Also when visithing the islands avoid Sundays. Long queues

Via Vittorio Veneto 32 Verbania VB

Hotel highlights

  • Walking distance to Isola Bella Botanical Garden
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Isola Bella Botanical Garden is a short stroll from Grand Hotel Majestic, and other popular attractions like Villa Taranto Botanical Garden are within a mile (2 km). This 80-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's on a lake and also a short walk from San Leonardo Church and Paesaggio Museum.


Start your day off right with a free buffet breakfast offered each morning. Enjoy dining at La Beola, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


All 80 recently renovated rooms feature minibars, safes, and phones. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets.

Property features

At Grand Hotel Majestic, guests enjoy a full-service spa, an indoor pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle (available on request) for EUR 154 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, an outdoor tennis court, and a rooftop terrace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 498 reviews