Splendido Bay Luxury Spa Resort5.0 out of 5.0
Recent guest reviews
Booked the hotel for a short visit to the Garda Lake. The hotel is a great new hotel on the west side of the lake. The hotel is modern, very clean and well designed. The pool is beautiful and the view over the lake is amazing. There is not a big beach, but you have lounge chairs and cabanas on the lawn of the hotel with direct access to the lake. Breakfast is great and service is friendly and good. The restaurant Il Rivale is worth the visit for dinner, with great local cuisine. All in all can highly recommend, especially if travelling with kids and/or dogs.
Excellent hotel. Food , breakfast and dinner are out of this world. The hotel keeps very high standards on everything: service, cleanness, atmosphere, view... There was nothing we have asked which was not applied immediately. Very highly recommended!!!
We had a perfect stay in every way! Verena from the front office was also very kind and helped us out with a little misunderstanding so that we had a wonderful stay! Super polite and helpful. Well done!
My wife and I stayed here 8 nights in July and enjoyed a fantasic stay. The hotel rooms and grounds etc are immaculately presented and the location on lake edge is phenomenal. We stayed in a Junior Suite with Garden View, the room was very spacious and newyly refurbished to the highest standard. There was no kettle or in the room, so no in-room tea/coffee facility, and there was no iron/ironing board available from reception Breakfast was included which was buffet style with very good selection, and made to order egg dishes such as omelette, eggs benedict etc. Reception and Waiting Staff were very professional and attentive, and the housekeeping was excellent. Drinks and meals at the hotel are a bit pricy, made worse by UK/Euro exchange rate(£1=€1.10). There are neighbouring restraunts offering good food at reasonable prices so we ate out most nights. When we stayed there was no Hotel shuttle service to Desenzano (2.5m away) so it was either a local bus (the local bus service is infrequent an we found them unreliable) or taxis. In the end we hired a car for a few days which enabled us to explore other towns around the lake. I understand the Hotel is very recently ropened and are working on improvements including a putting on Shuttle Bus Service, kettle in rooms and availability of iron/ironing board.
Spent 4 nights here and was incredible well taken care of by extremely service minded and nice crew. Everyone: concierge, restaurant staff, pool service, breakfast and cleaning was very professional and responsive. The Ristorante Il Rivale on the premise is very much worth a visit!
We had a hard time finding a reasonably priced but still modern looking property. So we decided to book spontaneously which was when we stumbled across Splendido Bay. We did not find much information on the internet but we soon figured out, that the hotel just recently reopened after an extensive refurbishment. Still it is more than odd, that the hotel has no website or at least not one that displays any useful info. In today’s day and age that seems like a must and it made us more than a little skeptical. Hotels.com offered many different rooms some of which were much cheaper and labeled as apartments. Since the hotel was not fully booked we just decided to book the least expensive category, which was lime apartment. When we arrived at the property, no one was there to assist us with our luggage which is always a bad sign but especially bad at hotels that lable themselves 5*. We were then informed; that the room category we booked is currently being refurbished and thus it is significantly cheaper than the regular rooms. We then decided to upgrade for 60 euro per night, which seemed reasonable. The room we got was a standard room in the main building facing the lake. All the rooms are ground floor rooms there is no second floor. The room itself is small. It features a queen bed with nice linens, a pretty big Samsung TV, some closet space a minibar and a safe. The closet situation is not well thought out though. When you have your safe open, you cannot close the closet without scratching the doors. The bathroom is nice however again the toilet is not positioned well. You need to close the bathroom door completely in order to be able to sit down. The shower is big and has a nice rain showerhead which I always like but could be cleaned better. Also the room lacks any information about the hotel. No brochure whatsoever. So we did not know when and where to get breakfast or spa prices, restaurant menus etc.. Also one time housekeeping was probably cleaning the toilet and whilst doing and when we got back to our room the flushing was constantly running, my guess is, that the housekeeper did not know how to turn it off and was to lazy to call for help and decided to just let it run. Breakfast is always included in the room rate it seems and the selection is decent. It is not a big spread by any means but the quality is good and you can order fresh egg’s etc. from the menu. If there are more than 10 people eating at the same times though, service gets slow and they tend to forget half of your order. This brings me to the service in general. From not being met or assisted with our bags when arriving, to having to ask for towels at the pool and then wait for them for at least 10 minutes, service in short was just not cutting it. There were two exceptions, our waiter at the hotel restaurant in the evening as well as the barkeeper. They were nice and attentive. Dinner at the hotel restaurant was very good and we did not even eat at their fancy restaurant (Il Rivale) which is also located on site. In addition, the wine prices are insanely “cheap” they have a very small markup compared to other restaurants/bars (on average around 20-30%). We arrived on Sunday and the hotel seems to turn into a beach/country club for the affluent natives or weekend visitors. The pool area is packed with your stereotype Italian gigolos with their model girlfriends, which is a funny site but not ideal for a relaxing holiday. Therefore, if you want quiet, I suggest you visit during the week. The pool and the property in general are very scenic, the sun loungers are new and comfy, unfortunately the service let’s this experience down as well. You should be given free water imo especially during the summer months and there should be menus (they do not have a pool menu yet) and waiters actively walking around and asking if you would like anything. I found myself getting up and going to the bar myself because no one seemed to care. So to conclude. The property itself has high potential from a location as well as hard product standpoint. However, they have a long way to go in the service department. So if you book this property be sure to bring loads of patience. Again, I just cannot believe that one would relaunch a hotel without having a proper website. It is not like we are still in the 90’s. But then again there should also be brochures, menus etc. which are also not available. So Splendido, you have your work cut out, take advantage of your location and hire some seasoned staff.
Abbiamo soggiornato per 3 notti in questa struttra, che ci aspettavamo sicuramente migliore per essere un cinque stelle. Il giorno del arrivo abbiamo chiesto se era possibile avere del brodo per la bambina, specificando con cosa farlo. Purtruppo al mattino finita la colazione siamo andati a richiederlo il brodo, ma probabilmente per una dimenticanza della signora che ci ha accolto, in cucina non era stato comunicato niente. Abbiamo dovuto perciò ritardare l'uscita di 1 ora. Per quanto riguarda la spa il personale è sempre stato molto gentile e accogliente, mettendoci sempre a nostro agio. Personalmente ci sarebbe piaciuto trovare anche una vasca idromassaggio e una zona saune un pochino più ben fornita e ampia. Per nostra sfortuna durante il nostro soggiorno era in vacanza nella struttura anche il proprietario, che è sceso in spa mentre noi ci stavamo rilassando a far spostare piante da un giardinetto all'altro, tenendo le porte aperte, abbiamo perciò dovuto coprire la bambina per il freddo ( erano le 17.30, forse certi lavori andrebbero fatto con la spa chiusa). Il giorno seguente sempre il proprietario ha fatto un trambuto perchè il telefono non funzionava. Tutto questo non ci ha permesso di rilassaci pienamente come avremmo voluto. La stanza era ben arredata con gusto anche se la pulizia non era delle migliori abbiamo trovato qualche macchia in giro per la stanza e un pò di polvere. Il buffet della colzione era ben fornito di ottimi prodotti, il personale sempre sorridente e gentile. La struttura nel complesso è bella ma poco curata nei dettagli.
Le cadre est très agréable , belle vue sur le lac , jolie conception de bungalow autour de la piscine , la chambre était spacieuse confortable , et calme ,le restaurant attenant est de bonne qualité dans un cadre cosi.le petit déjeuner est varié et de bonne qualité .bon rapport qualité prix .
Das kennen wir hier in Südtirol ganz anders! 5 Sterne ist dieses Hotel definitiv nicht! Bei unserer Ankunft war die Receptionistin (schwarzhaarige) sehr kalt zu uns und wirklich sehr kurz angebunden! Sie hat uns den Zimmerschlüssel quasi in de Hand gedrückt! Keine Informationen bis auf die Uhrzeiten für Frühstück! Der Herr der uns mit dem Buggy zu unserer Juniorsuite führte war ebenfalls sehr unprofessionell! Er musste zwei mal nach der Zimmer nummer an der Reception fragen! Als wir im Zimmer ankamen wollten wir gleich in di Spa nur war uns nicht ganz klar ob wir mit dem Bademantel durch die ganze Gartenanlage laufen mussten (es war Ende Oktober). Wir haben daraufhin in der Zimmermappe nah Infos gesucht leider keine gefunden! Genauso wie die Check -out zeiten sind nicht in der Zimmermappe zu finden, der Wochenmarkt in den nebenliegenden Dörfern allerdings schon?! Was uns noch aufgefallen ist für ein Spa Resort, ein extrem kleiner Spa Bereich! Ein einziges Innen Schwimmbad und 2 mikrige Saunas! Definitiv kein Wellness Hotel! Das Positive an der Anlage sind die Zimmer die sehr nett und gepflegt sind und das Personal in der Beautyfarm! Erwähnenswert auch das Frühstück! Das ist echt der wahnsinn! Wie kommen dennoch gerne wieder! Wenn sich ein paar Kleinigkeiten ändern würden! Sehr wichtig die Freundlichkeit und ein LÄCHELN!!
Super Kurzurlaub - Frühstücksbueffet war vom feinsten - Kurzfristig konnte auch ein Duschhocker fürs Bad besorgt werden. Ganze Anlage ist einstöckig - sehr positiv bezüglich barrierefreiheit, nur der Spabereich liegt im Untergeschoss - hier gibt es aber einen Lift. - Einziger Störfaktor war der nächtliche Verkehrslärm von der Straße - offenbar bei Rennwagenfahrern beliebt für Vollgasübungen. Dies betrifft aber nur die landseitigen Zimmer und Suiten.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located 2 mi (3.3 km) from Roman Villa of Desenzano del Garda, Splendido Bay Luxury Spa Resort is within a 10-minute drive of other popular attractions like House of the Podesta. This 5-star hotel has 82 guestrooms and offers conveniences like free breakfast, a full-service spa, and free in-room WiFi. On the beach, the hotel is also close to Rocca of Lonato.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
Splendido Bay Luxury Spa Resort's 82 recently renovated rooms provide minibars, safes, and phones. Guests can expect to find free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Rooms also include desks.
Renovated in 2013, Splendido Bay Luxury Spa Resort offers a full-service spa, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include 3 meeting rooms, a business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 36 reviews