We loved that is was close to the race track & we could walk. Area around hotel needed cleaning up. Trash was over flowing from the garbage cans outside.
I have sent many of my employees to this hotel for business in Louisiana. I have never had a single complaint, and many have asked to be sent back to Louisiana for work to stay here. Of course they love the food and casino, but as a responsible employer I like to make sure they are safe and have a comfortable stay. They have all said this is one of the better hotels i have sent them to. They stated that they felt safe having their trucks parked out in the lot, which is big since their ability to work is dependent on their trucks having all of their equipment on them. This last time, my employee took his wife up there the weekend before the job and rented his own room, when it came time to move to the room I had reserved, the front desk told them to stay in their current room so they wouldn't have to move. This is top tier thinking for the staff. Staff putting comfort and convenience as their number one priority is to be applauded and praised. I recommend this hotel to anyone traveling and anyone who is reserving rooms for their employees.
Had to wait 30 mins for our room to be cleaned when check in time is at 3pm. The reservations were made two months ago so you would think the room would of be prepared by check in. My son arrived the next day to have the same issue.
I like everything but the Price on the room can be cheaper because of the motel his a casino and I put a lot of money in to the casino thanks
This hotel lacks cleanliness when it comes to bedding and towels. Staff doesn't clean well. I had to wait on staff 30 minutes to check-in.
Very Nice and clean room Casino was very nice also would go back again.
Clerk checking us in was very helpful, our T V didn’t work for about 7 hours
All good except breakfast. You advertise full breakfast and is not!
Our stay was Nice, quiet, and clean and everyone had fun! The kids really enjoyed the pool ! And my husband and I enjoyed the convenience of walking down to the casino when we were ready
Decent hotel - would stay here again. Clean - only negative is that the smoke from casino and racing facility seem to follow you to the hotel.
Hotel was clean, staff was friendly. Hotel was on main road to go grab something quick to eat.
We stayed for the Indoor Pool and the location of the Hotel to the Racino. The room was clean and furnished well. The decor was youthfull and elegant. It made you feel very comfortable. The Racino was nice great food at the Gumbo Bar and the Cafe. The Gambling was fun as well. All in all a great day and night and a wonderful sleep.
We were excited at the prospect of staying at a new hotel/casino and the room LOOKED nice upon first entering. However, when we were ready to get in bed, we were horrified to pull back the comforter/sheets and find a bed full of varying lengths of body hair-ALL OVER the bed- long hairs, short hairs, etc. Obviously the sheets had not been changed on that bed. I called the front desk and informed them and they said they would notify housekeeping. So we slept in the other bed in the room after thoroughly examining it for hair. The bad thing was we are used to king sized beds and had planned on sleeping in the two separate beds for more space but could not due to the hair. Also on the negative side, the "breakfast buffet" was terrible- the hot food(eggs, bacon, sausage, biscuits) was stone cold so after standing a line to get the cold "hot" food we then had to stand in line to microwave the food. A terrible experience overall and the front desk clerk did nothing to make up for the experience.
Evangeline Downs Hotel, Ascend Hotel Collection places you within a few miles (5 km) of Indian Hills Country Club and St. Landry Catholic Church. This 3-star hotel has 117 guestrooms and offers a casino, free in-room WiFi, and free valet parking.
Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 10 AM. Enjoy dining at Blackberrys, one of 3 onsite restaurants. Get a pick-me-up at the coffee shop/cafe.
40-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other amenities include iPod docks, refrigerators, and microwaves.
Guests of Evangeline Downs Hotel, Ascend Hotel Collection enjoy a casino, a nightclub, and a gym. You can put free valet parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
We loved that is was close to the race track & we could walk. Area around hotel needed cleaning up. Trash was over flowing from the garbage cans outside.
I have sent many of my employees to this hotel for business in Louisiana. I have never had a single complaint, and many have asked to be sent back to Louisiana for work to stay here. Of course they love the food and casino, but as a responsible employer I like to make sure they are safe and have a comfortable stay. They have all said this is one of the better hotels i have sent them to. They stated that they felt safe having their trucks parked out in the lot, which is big since their ability to work is dependent on their trucks having all of their equipment on them. This last time, my employee took his wife up there the weekend before the job and rented his own room, when it came time to move to the room I had reserved, the front desk told them to stay in their current room so they wouldn't have to move. This is top tier thinking for the staff. Staff putting comfort and convenience as their number one priority is to be applauded and praised. I recommend this hotel to anyone traveling and anyone who is reserving rooms for their employees.
Thank you very much for the amazing review! We strive to make our guests feel as if they were at home. We appreciate you choosing us and sharing with everyone!
Had to wait 30 mins for our room to be cleaned when check in time is at 3pm. The reservations were made two months ago so you would think the room would of be prepared by check in. My son arrived the next day to have the same issue.
I like everything but the Price on the room can be cheaper because of the motel his a casino and I put a lot of money in to the casino thanks
Thank you for a great review. We are glad that your stay was an enjoyable one and hope to see you again!
This hotel lacks cleanliness when it comes to bedding and towels. Staff doesn't clean well. I had to wait on staff 30 minutes to check-in.
Very Nice and clean room Casino was very nice also would go back again.
Clerk checking us in was very helpful, our T V didn’t work for about 7 hours
All good except breakfast. You advertise full breakfast and is not!
Thank you for staying with us! See you again soon!
Thank you for staying with us! See you again soon!
Thanks Lu for taking the time to leave a review. I will talk to maintenance about doing two routine trash pickups. One at the start of shift, and another one before they leave for the day. I hope that you will consider staying with us again so that we can provide you an exceptional stay. Hope to see you soon.