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Best Western Plus Vermilion River Suites Hotel

2.5 out of 5.0

Recent guest reviews

The check is was slow and it was very hard to get the TV to work.

Wonderful staff, great breakfast station. Perfect location.

As soon as I walked into halls of the hotel I could smell a wetness in the air. I thought I could bear through it and stayed a second night. Well, it was unbearable. I went to the front desk and tried to get out of my stay but they would not refund my 2 week commitment. I was not happy. The hotel 80% of there rooms filled with families from the flood. Which I deal sorry for. But the place is smelly and dirty. The worst hotel experience I've had this year and I'm in different hotels every week. I've been in some nice Best Westerns but stay away from this one.

Upon checking in I had to pay $25 fee because I had a third person with me. I should have went with my first mind and made them stay in the car as I checked in because we used the side door after and wasn't coming in and out. I didn't like the color on the walls it mad the room feel dark. And when we first walked in the room it had a smell as if the room needed to be aired out it felt stuffy. I will only stay there again if I could get a really cheap room.

Breakfast was really nice. Lots of choices. Was loud from the hall way. Doors not very thick to block sound.

Pros: free WIFI, mini-fridge, microwave, hot tub in room, continental breakfast, indoor pool Cons: Bad ventilation in bathroom, second floor smells musty, front desk lady was frequently missing

Great hotel. Very clean rooms. Staff was very friendly. Overall .. Great place to stay!

Easy to find.. Clean and nice staff .. Would recommend to anyone thanks again

I used Trip****** to find this hotel. Reviews were great and it was a good price. Both of these turned out to be true. The staff was extremely service oriented. Free full breakfast was delicious. Staff was always on hand tending to it and checking on guests. Hotel was comfortable and quiet. Will stay again.

This hotel was not fit for people to stay in It. It was a nightmare from Chrck In to check out - the manager never even apologized for the awful time that I had- although I nearly left on a stretcher after being bitten by 100 + ants - I've never felt so disrespected in my life!

I had never been there before, so I didn't know until I finally got all the way to the room that they'd put me in the worst room, not the suite I'd paid for- so I called down to let them know and the supervisor finally said she'd move me into what if paid for - which was a king suite- that was the beginning of a 4 hour trek through the (empty) hotel - the first suite I lugged all my luggage to, had some power problem & the tv didn't work - she told me I could just watch on my laptop! I told her that having a tv was a non-negotiable - she spent another hour with bringing extension cords that were broken - after 2 hours she FINALLY put me into another suite that looked exactly the same-she was sweet but kind of an airhead- i didn't get to bed until 4 am, and I thought the worst was over- but the next afternoon There were ants ALLOVER the wall- I've never seen anything like that- they did nothing, so i just went to bed until I woke up to with ANTS IN MY BED BITING ME! IT WAS A NIGHTMARE! I was hysterical and exhausted - I was bitten all over- it was 6 am when I finally got put into another room where I just wanted to sleep a few hours until I could get out of there to a nice hotel next door- they had a 12 checkout, and I asked if I could have late checkout so I Could sleep a little and check in to Staynridge around 1:30- but at 12/30 I woke up to a man beating on my door asking when I was leaving bc I was late getting out- that bully happened to be the general manager, whom knew what I had been through and I was horrified that he never asked if I was ok - he didn't even offer to give me a discount - instead of an apology of any sort I was brought to tears by his aggressive nature after I was woken up being bitten by ants in my bed- DONT PUT YOUR TRUST INTO THIS PLACE - the manager has no integrity and respects no one- it was the worst stay in my. 42 years , HANDS DOWS!

Had a very good time here bed was very comfortable pool was nice and warm. Would so stay here again

Nice suite for the price. Great location for business needs as well. Clean room with nice amenities. Good value as well.

Friendly staff, great location, comfortable for low price

Whirlpool was relaxing. Hotel is very quiet. Hdtv was awesome!

My experience was awesome..the location is perfect. I really enjoyed my stay and will return..

The hotel was centrally located for our weekend plans. For the money - the hotel was very adequate. My only complaint was that the room may have been a smoking room in the past - (now non- smoking). I felt like I could smell old smoke - but not bad enough to request a room change. I would do it again under same circumstances.

We found the place "kid friendly" though we had none with us. The breakfast was nice and generous, and it was near the church we needed that morning too.

very good breakfast (free) and a very good location

I really enjoyed my stay! Everything was very nice just need to be cleaned a lil better. Like spots on the mirrors and finding bobby pins on floors which means they didn't clean to well. But for what I paid for it, it was nice. The breakfast was really good!

125 East Kaliste Saloom Road Lafayette LA

Best Western Plus Vermilion River Suites Hotel places you within a few miles (5 km) of University of Louisiana at Lafayette and Vermilionville. This 97-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Lafayette, it's also near Blackham Coliseum and Alexandre Mouton House.


Dining

Free hot/cold buffet breakfast is served each morning from 6 AM to 9 AM. At the end of the day, relax with a drink at the bar/lounge.


Rooms

All 97 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include sofa beds, microwaves, and refrigerators.


Property features

At Best Western Plus Vermilion River Suites Hotel, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 6

Guest reviews for Best Western Plus Vermilion River Suites Hotel

Everyone (4) Couples (5) Business (4) Family (11) Friends (3) Other (1)
2

quick stop for the night

Everyone

The check is was slow and it was very hard to get the TV to work.

By , from M on Feb 11, 2017

Review comment responded on Feb 14, 2017

Dear Lauren, Thank you for taking the time to provide feedback on our services. We value your input and apologize that we did not exceed your expectations. Have a great day

4

nice place to stay

BusinessTravelers

Wonderful staff, great breakfast station. Perfect location.

By , from new orleans on Feb 4, 2017

Review comment responded on Feb 7, 2017

Dear Janet, Thank you for taking the time to rate our services. We look forward to seeing you again soon.

1

worst western

Everyone

As soon as I walked into halls of the hotel I could smell a wetness in the air. I thought I could bear through it and stayed a second night. Well, it was unbearable. I went to the front desk and tried to get out of my stay but they would not refund my 2 week commitment. I was not happy. The hotel 80% of there rooms filled with families from the flood. Which I deal sorry for. But the place is smelly and dirty. The worst hotel experience I've had this year and I'm in different hotels every week. I've been in some nice Best Westerns but stay away from this one.

By on Sep 20, 2016

3

hotel was ok

Everyone

Upon checking in I had to pay $25 fee because I had a third person with me. I should have went with my first mind and made them stay in the car as I checked in because we used the side door after and wasn't coming in and out. I didn't like the color on the walls it mad the room feel dark. And when we first walked in the room it had a smell as if the room needed to be aired out it felt stuffy. I will only stay there again if I could get a really cheap room.

By on Apr 26, 2016

Review comment responded on May 5, 2016

Dear Anonymous, thank you for your review on our hotel, we are very sorry we did not meet your expectations. There is usually a $25.00 incidentals hold on third party reservations. Once again, we apologize for any inconvenience and thank you for your feedback.

4

was fine for a nights stay

Everyone

Breakfast was really nice. Lots of choices. Was loud from the hall way. Doors not very thick to block sound.

By on Apr 19, 2016

Review comment responded on May 4, 2016

Dear Anonymous, Thank you for taking the time to respond to our survey. We value your feedback and hope to see you again soon.

4

family trip

Families

Pros: free WIFI, mini-fridge, microwave, hot tub in room, continental breakfast, indoor pool Cons: Bad ventilation in bathroom, second floor smells musty, front desk lady was frequently missing

By on Oct 1, 2015

5

family friendly hotel!

Families

Great hotel. Very clean rooms. Staff was very friendly. Overall .. Great place to stay!

By on Jul 8, 2014

5

great stay

GetawayWithFriends

Easy to find.. Clean and nice staff .. Would recommend to anyone thanks again

By on Jun 14, 2014

5

great

Couples

I used Trip****** to find this hotel. Reviews were great and it was a good price. Both of these turned out to be true. The staff was extremely service oriented. Free full breakfast was delicious. Staff was always on hand tending to it and checking on guests. Hotel was comfortable and quiet. Will stay again.

By on Apr 9, 2014

1

horrible hotel

Families

This hotel was not fit for people to stay in It. It was a nightmare from Chrck In to check out - the manager never even apologized for the awful time that I had- although I nearly left on a stretcher after being bitten by 100 + ants - I've never felt so disrespected in my life!

By on Mar 3, 2014