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Erts Boutique Hotel

3.0 star property

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Photo gallery for Erts Boutique Hotel

Front of property
In-room safe, iron/ironing board
Fireplace
Front of property - evening/night
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Restaurant
  • Bar
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Carretera General de Arinsal, s/n, Erts, La Massana, AD400
  • Place, Jou-La Cauba Rock Trail
    ‪2 min walk‬
  • Place, Roc de la Coma d'Erts Via Ferrata
    ‪6 min walk‬
  • Place, Els Orriols Ski Lift
    ‪5 min drive‬

Room options

View all photos for Luxury Double Room

In-room safe, iron/ironing board

Luxury Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room

In-room safe, iron/ironing board

Traditional Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Twin Room, 1 Bedroom

Coffee and/or coffee maker

Standard Twin Room, 1 Bedroom

  • Mountain view
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 King Bed

About the neighborhood

La Massana

Located within a mile (2 km) of Els Orriols Ski Lift, Erts Boutique Hotel is within 2 miles (3 km) of Pontal de Maceió Beach. This 24-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and ski-in/ski-out access.

What's nearby

  • Jou-La Cauba Rock Trail - 2 min walk - 0.1 miles
  • Roc de la Coma d'Erts Via Ferrata - 6 min walk - 0.4 miles
  • Pontal de Maceió Beach - 3 min drive - 1.3 miles
  • Els Orriols Ski Lift - 4 min drive - 2.0 miles
  • La Massana Ski Lift - 4 min drive - 1.5 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 61 min drive
  • Blagnac Airport (TLS) - 170 min drive

Restaurants

  • ‪Commencal Spot - ‬2 min drive
  • ‪Borda De L'avi - ‬2 min drive
  • ‪Borda Xica - ‬3 min drive
  • ‪Cafe Don Piacere - ‬2 min drive
  • ‪Cisco's - ‬2 min drive

About this property

Erts Boutique Hotel

Erts Boutique Hotel offers ski-in/ski-out access, a library, and free newspapers. Transportation is made easy with an area shuttle. Front-desk staff can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this ski hotel include a terrace, laundry facilities, and a reception hall.
Flat-screen TVs come with cable channels. Balconies or patios, espresso makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Parking and transportation

  • Area shuttle (surcharge) up to 0.1 km

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1974
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 1:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Dogs and cats only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • This property doesn't allow children 12 and younger (only guests older than 12 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 15 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Erts Erts - La Massana
Erts Hotel La Massana
Erts La Massana
Erts Hotel ERTS - LA MASSANA
Erts ERTS - LA MASSANA
Erts Boutique Hotel La Massana
Erts Boutique La Massana
Erts Boutique Hotel Hotel
Erts Boutique Hotel La Massana
Erts Boutique Hotel Hotel La Massana

Frequently asked questions

Are free cancellation options available at Erts Boutique Hotel?

Erts Boutique Hotel provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Erts Boutique Hotel?

This hotel is located in La Massana, close to Pyrenees Andorra Shopping Centre and Caldea Spa. You'll also find La Massana Ski Lift and Arinsal Ski Lift within a short drive.

Is there parking available at Erts Boutique Hotel?

No, this hotel doesn't offer parking.

Does Erts Boutique Hotel feature a casino on the premises?

No, Erts Boutique Hotel doesn't have a casino.

Will I find an indoor pool at Erts Boutique Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Erts Boutique Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and ski-in/ski-out access.

Are there hot tubs at Erts Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does Erts Boutique Hotel have a restaurant with a breakfast menu?

Yes, Erts Boutique Hotel serves free breakfast each morning from its restaurant.

Will Erts Boutique Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Erts Boutique Hotel for a fee of EUR 15 per pet, per day.

Are there connecting rooms at Erts Boutique Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Erts Boutique Hotel?

The closest major airport to Erts Boutique Hotel is La Seu d'Urgell (LEU), which is 21.5 mi away (63 minutes by car).

Are there rooms with balconies at Erts Boutique Hotel?

Yes, every guestroom at Erts Boutique Hotel comes with a balcony/patio and some offer mountain views.

Erts Boutique Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 99 reviews
Rating 8 - Good. 42 out of 99 reviews
Rating 6 - Okay. 20 out of 99 reviews
Rating 4 - Poor. 6 out of 99 reviews
Rating 2 - Terrible. 3 out of 99 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très satisfait de mon séjour. Hotel très bien, service irréprochable, venu en long week end pour faire du VTT, je conseille, et je reviens pour le week end du 15 aout.
Stayed 3 nights in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien. RAS. Personnel sympa et attentif, le hôtel très bien situé. Bon resto, je suggère les pizzas. Rapport qualité prix excellente.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Mireia

Liked: Cleanliness, staff & service
El personal super amable, el hotel se nota que tiene unos años pero esta acetable! Lo unico q pague mucho por lo q es, pero tambien en temporda alta!!
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Victor

Liked: Staff & service
Disliked: Property conditions & facilities
La amabilidad de la recepcion es muy buena. El hotel muy antiguo y las fotos de la pagina web no reflejan la realidad.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Luv2teip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for location and easy access to ski area
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación 101. Amplia y muy cómoda. Balcón para tomar el sol perfecto. Parking en frente. Desayuno muy bueno y personal super amable.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Pere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha tranquilidad, buen ambiente, personal muy agradable.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Atención excelente! Habitación amplia y luminosa. Cama muy cómoda. Desayuno buenísimo. Parking privado en frente
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno increíble. Muy buena calidad. Ha sido una estancia muy agradable y recomendable.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien reformaria los baños son incomodos i pintaria lls pasillos
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking justo enfrente. Muy amables nos esperaron a que llegáramos después de cenar. Habitación silenciosa con balcón, camas y almohadas muy cómodas. Desayuno completo.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Raúl

Liked: Cleanliness

Normal y aceptable.

Mi pareja y yo pagamos 90€ por una noche porque lo reservamos una semana antes, 90€ no los vale una noche. No se el precio de una reserva con más margen, pero 90 no. Luego el hotel en general es aceptable, no hablan castellano, las puertas miden 2 dedos de ancho, se escucha absolutamente todo. Desayuno bastante básico. Buena limpieza y se esfuerzan en atenderte.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Voor een 3 sterren hotel is het een prima hotel! De eigenaar is zeer gastvrij en vriendelijk. De dame die de bar en het restaurant runt is een geweldige attente dame, zeer alert op service en gastvrijheid. Een echte topper! Het eten was van een hele goede kwaliteit tegen een zeer goede prijs. We hebben in dit hotel een onvergetelijke Oud&Nieuw gevierd!! Gastheer en gastvrouw, dank jullie wel!
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Maria jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel confortable , el dueño muy agradable y servicial, la chica de la cafetería muy simpática y servicial también, el desayuno muy completo porque combina lo francés con lo español , la habitación en general muy bien. Está cerca de las pistas de ski y tiene muy buena ubicación. Repetiremos seguro.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Ion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos, muy bien, limpio, el personal muy amable, medio ambiente super bien. Vamos a regresar pronto.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Étape d une nuit

Chambre fonctionnelle mais vue sur la route donc bruit permanent des voitures et de la clientèle. Les lits étaient confortables, mais les draps étaient déchirés. La salle de bain est minuscule, la baignoire sabot (moitié de baignoire) est vétuste, les joints pourraient être refaits. Sinon super pdj, personnel sympa et son style fait son charme.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Anibal

Liked: Cleanliness, staff & service, room comfort

Excelente

Muy bien!
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service, room comfort

Seguro que volveremos.

La atención de todo el equipo fenomenal, todo muy limpio; un poco anticuado; pero limpio, el desayuno y la cena muy bueno. Parquing frente al hotel y gratuito. Para volver.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo, muy caro para lo que es

Un hotel muy viejo y poco reformado, y algunos muebles más “nuevos”. No sabría decir a qué huele en cuanto entras pero no huele a limpio. Es muy caro para lo que es y 3 estrellas en categoría no reales. 150€ la noche, un robo. Necesita una reforma total o que lo bajen mucho de precio. Hay Hostel de bastante mejor calidad. Y a 40€ noche. Fuimos a este alojamiento por falta de sitio en otros. En definitiva es un bloque de pisos muy antiguo hecho “hotel”
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel sencillo. Las habitaciones están bien arregladas y limpias. Cogimos una habitación para tres y estaba bien. Del lavabo quizá diría que hay muy poca luz. En cuanto al balcón, no tuvimos la forma de cerrarlo, siempre estaba abierto (el pestillo). Una gran ventaja era tener parking, se puede aparcar en la puerta (pocos coches) y después en la acera de en frente hay un parking al aire libre dónde puedes dejar el coche. Cuando llegamos un poco tarde estaba todo lleno, no sé si hay alguna alternativa cerca en caso de temporada alta y que esté todo completo. Por lo demás todo bien. El servicio era bueno, la gente muy amable y el desayuno que estaba incluido estaba bien.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort

Decepcionante!!!

No correspondía la habitación contratada con la que nos dieron, camas separadas y justas. Las habitaciones están pésimamentes insonorizadas, te enteras de todo lo que dicen en la habitación de al lado. En la habitación hacía frío y el agua caliente solo salía templada. Necesita reformas urgentes para mejorarlo y actualizarlo.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

JOSEP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel correcto, con falta de mantenimiento
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

EmmaPont

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal, reservamos y al llegar al hotel nos dicen que no tienen habitaciones disponibles, 180€ que nos han restado de la cuenta que espero se retornen.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of character. Good value. A little chilly. Looking forward to the breakfast buffet. Lovely country. Extremely rugged mountains. You must visit here.
Stayed 1 night in Oct 2019