We were allowed to get in 30 minutes early, Carlos was attentive for the most part. The unit is very run down, the lights and fan were fixed once we asked why we had no outdoor lights, the cupboards and and counters very run down, the oven and washer is in need of repair. The rooms were extremely small, and dated, good for a single person and the bathroom dated, one of the toilet leaked The location was good, walking distance to everything, the pool was nice, for cooling off. We ended up leaving 3 days early, as the weather was terrible and the unit was not one that you would miss.