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Hotel Los Lagos Spa & Resort

3.5 star property
VIP Access

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Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Front of property
Deluxe Room | In-room safe, free WiFi, bed sheets
Aerial view
Breakfast, lunch, dinner served; international cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Kalambu Hot Springs
    ‪14 min walk‬
  • Place, Baldi Hot Springs
    ‪17 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪13 min drive‬
VIP Access
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Room options

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(133 reviews)
  • Mountain view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(53 reviews)
  • Mountain view
  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons
  • Free WiFi

About the neighborhood

La Fortuna

Hotel Los Lagos Spa & Resort places you next to Los Lagos Hot Springs and a short stroll from other popular sights like Baldi Hot Springs. This 96-room, 3.5-star hotel has 11 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.1 miles
  • Paradise Hot Springs - 14 min walk - 0.8 miles
  • Kalambu Hot Springs - 14 min walk - 0.8 miles
  • Termales Los Laureles - 14 min walk - 0.8 miles
  • Baldi Hot Springs - 17 min walk - 0.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 164 min drive

Restaurants

  • ‪Virgita Ristorante - ‬14 min walk
  • ‪Coffee Time - ‬3 min drive
  • ‪Soda La Palma - ‬5 min drive
  • ‪Lemnos Wetbar - ‬1 min walk
  • ‪Restaurante Las Palmas - ‬1 min walk

About this property

Hotel Los Lagos Spa & Resort

Guests of Hotel Los Lagos Spa & Resort have access to a full-service spa, 11 outdoor pools, and a nightclub. There's free parking and an airport shuttle for a fee. Front-desk staff can assist with securing valuables and tours/tickets. Other amenities at this hot springs hotel include an indoor pool, a children's pool, and free WiFi in public areas.
Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes are also standard. Housekeeping is available on request.
11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
  • Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CRC 42500

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort Fortuna

Los Lagos Spa

Los Lagos Spa Fortuna

Hotel Los Lagos Spa Resort La Fortuna

Hotel Los Lagos Spa Resort

Los Lagos Spa La Fortuna

Los Lagos Hotel Spa And Resort

Los Lagos Spa & La Fortuna

Hotel Los Lagos Spa & Resort Hotel

Hotel Los Lagos Spa & Resort La Fortuna

Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Is a free cancellation option available at Hotel Los Lagos Spa & Resort?

Hotel Los Lagos Spa & Resort provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on May 29, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Los Lagos Spa & Resort?

Guests positively rate the hotel's walkable location in La Fortuna, and it's a short 2-minute walk from Los Lagos Hot Springs and also 13 minutes on foot from Baldi Hot Springs. You'll also find Arenal Volcano National Park and Tabacon Hot Springs within a short drive.

Is parking available on site at Hotel Los Lagos Spa & Resort?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Hotel Los Lagos Spa & Resort?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, body wraps, and reflexology.

Does Hotel Los Lagos Spa & Resort include a casino?

No, Hotel Los Lagos Spa & Resort doesn't have a casino.

Will I find an indoor pool at Hotel Los Lagos Spa & Resort?

Yes, this hotel has an indoor pool as well as 11 outdoor pools and a hot tub.

What do couples enjoy most about Hotel Los Lagos Spa & Resort?

There are many amenities for couples at this hotel, including a restaurant and 11 outdoor pools plus some guestrooms feature a private pool.

Are there hot tubs at Hotel Los Lagos Spa & Resort?

No, this hotel doesn't have a spa tub.

Does Hotel Los Lagos Spa & Resort feature a restaurant that includes a breakfast menu?

Yes, Hotel Los Lagos Spa & Resort serves free buffet breakfast at Las Palmas each morning.

Will Hotel Los Lagos Spa & Resort allow pets to stay for free?

No, pets aren't allowed at Hotel Los Lagos Spa & Resort though service animals are welcome.

Are there connecting rooms at Hotel Los Lagos Spa & Resort?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Los Lagos Spa & Resort?

The closest major airport to Hotel Los Lagos Spa & Resort is La Fortuna (FON-Arenal), which is 4.9 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Hotel Los Lagos Spa & Resort?

Yes, some guestrooms at Hotel Los Lagos Spa & Resort offer a patio and may feature mountain views.

Does Hotel Los Lagos Spa & Resort host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Los Lagos Spa & Resort.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1157 out of 1439 reviews
Rating 8 - Good. 194 out of 1439 reviews
Rating 6 - Okay. 45 out of 1439 reviews
Rating 4 - Poor. 29 out of 1439 reviews
Rating 2 - Terrible. 14 out of 1439 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Kathy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel location is absolutely stunning. The room itself wasn't anything fancy. When we arrived the AC was leaking so we had to call maintenance & a dehumidifier had to be on the entire time we were there which got noisy when trying to sleep. Our door frame to our patio door was completely moving and you could literally pull it off the wall. There was a giant crack between the wall and door. If someone wanted to break-in they totally could have. The breakfast was included but it was very basic. It did the trick. The pools and hot springs were awesome! Our kids totally enjoyed it :)
Stayed 4 nights in Apr 2026

10/10 Excellent

Dalzo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the staff. Great place.
Stayed 2 nights in Feb 2026

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Loved the stay and would most certainly stay again.
Stayed 2 nights in Feb 2026

8/10 Good

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet boutique hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities
Beautiful grounds, hot springs, clean and spacious room, wonderful breakfast buffet
Stayed 3 nights in Feb 2026

10/10 Excellent

Selena

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay !! I enjoyed my birthday to the fullest I would love to come back again
Stayed 3 nights in Feb 2026

10/10 Excellent

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities
Big spacious room. Beautiful resort. Staff was amazing. Bar, hot springs and watching the super bowl "perfection". Thank you
Stayed 3 nights in Feb 2026

8/10 Good

Chelsea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The grounds and hot pools are amazing! Loved it. Our room was great but very loud. I could hear a little child walking upstairs. I would ask for a room on an upper floor. Otherwise we loved our stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

Azin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort and surroundings. Our unit had a beautiful view and there were lots to do on the property.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was gorgeous and surrounded by nature. Enjoyed the hot springs pools, various animals around the property, delicious breakfast. Had a great stay
Stayed 2 nights in Feb 2026

8/10 Good

Katrina

Stayed 2 nights in Feb 2026

10/10 Excellent

Randall

Stayed 8 nights in Jan 2026

10/10 Excellent

kat

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort! We enjoyed the hot springs, pools, food and ziplining.
Stayed 1 night in Jan 2026

8/10 Good

Charles

Stayed 2 nights in Jan 2026

8/10 Good

John, Greenfield

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were large and comfortable but outdated.
Stayed 1 night in Feb 2026

10/10 Excellent

Balendran

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice landscaping and hot springs
Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and accomodations. Absolutely first rate in every way.
Stayed 4 nights in Jan 2026

8/10 Good

Bailey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, large room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Robert, Northampton

Liked: Cleanliness, amenities, property conditions & facilities
Room was large and very clean. Wish we could have stayed more days
Stayed 1 night in Feb 2026

8/10 Good

Marcia

Traveled with family
Staff was great and the rooms were very clean. Great amenities and beautiful grounds. The only thing was the rooms are not soundproof and at times it was a bit noisy but would stay here again.
Stayed 5 nights in Jan 2026

8/10 Good

Candice

Liked: Cleanliness, amenities, property conditions & facilities
Pros We had a wonderful time at Los Lagos. The property and hot springs were amazing. The breakfast was also very good. Each evening we dined at the restaurant and food and service was excellent Con’s We were not totally satisfied with our room. I didn’t care for the sink design and there was only one chair in the room. The air conditioner wasn’t working properly. Our room was alway humid and the fan from the air conditioner was noisy. Otherwise we had a great stay at Los Lagos !
Stayed 2 nights in Jan 2026

2/10 Terrible

James

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely basic room (definitely overpriced). No amenities at all. Breakfast buffet was standard. The pools were overcrowded and did not seem clean. Was NOT a comfortable stay and wouldn’t recommend.
Stayed 2 nights in Jan 2026

8/10 Good

Michel

Liked: Cleanliness, amenities
Great hotel would get a five star rating if food served in dining room would be of better quality.
Stayed 4 nights in Jan 2026

8/10 Good

Duy

Traveled with family
Liked: Staff & service, amenities
It’s only a short drive from La Fortuna and many tours and activities. Within the resort, you have access to several hot spring pools and 2 regular pools with slides for the kids. There is also a viewing point of the volcano. The room is a little outdated.
Stayed 3 nights in Jan 2026

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