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Recent guest reviews

A 4 star hotel masquerading as a 5 star, with 5 star prices. Staff very nice, room and hallways smelled like toxic chemicals the whole visit (maybe they had just renovated?). The decor and lobby is outdated, they tried to CHARGE me for using the pool lol. It would be nice to get some money back, compared to the 5 star we stayed at in Tokyo and Osaka at the same price, a let down.

What a great experience we had at the Westin in Kyoto from the beautiful and incredibly spacious room to the courteous and invaluable staff. The views from the 11th floor are breathtaking and the amenities like the pool are top rate. The buffet breakfast featured a delicious feast of Japanese and Western dishes. To top it off, we were so impressed when after leaving our bags to do a last round of sightseeing the attendants held us up to say we had left behind some of my wife's jewelry in the room. Thank you so much for making our anniversary special.

Hotel is extremely outdated. Some rooms look more like a U.S. road motel, not up to what one would expect from Westin's standarized service. Non-smoking rooms smell like burned tobacco. Staff was polite and apologetic. Food alternatives were very limited. Location is good. Concierge services are a complete disgrace. In conclusion, too expensive for what you get

Rooms were nice and clean. We're confused about the Mir ins tour- told by the front desk to wait in the lobby for shuttle pick up but when we arrived downstairs we asked the concierge again and we had to go to the New Miyako Hotel for pick up. We did get a taxi- this concierge was quite helpful. Did not know we needed reservations for the tepanyaki restaurant so missed out on trying that. Would be nice if the front desk informed you to make dinner reservations.

Pros: We were upgraded to a lovely, large corner room with a great view. The indoor and outdoor swimming pools were fantastic, and had good hours. The main restaurant was affordable and had Western and Japanese food choices.(The other on-site restaurants were more expensive). Cons: Huge bustling hotel, with many tour groups. Impersonal feel. Not enough concierge staff to accommodate everyone. Shuttle transportation not guaranteed due to large demand.

This was a wonderful hotel, clean, neat, and in a fantastic location in Kyoto. I love to walk and was able to walk to all historic sites from the hotel. There were several cute little restaurants in walking distance too.

Didn't expect that it was that nice. Wish to revisit in the future.

I didn't expect a wonderful place, which was a mistake.

You really get your money's worth here. You have all the comforts of a western hotel company. Comfortable beds and amenities. English TV channels and WIFI. All the staff we encountered spoke English and were helpful, welcoming and friendly. They upgraded us to a room with a view and we got there just in time for a wonderful sunset over the city. We wanted to stay another night because we were so comfortable but had to move on to other cities.

It is a very nice hotel in terms of general areas, restaurants, etc. They have a very nice pool, whirlpool, and sauna. The rooms were adequate and clean, but not amazing. The hotel is a little father into Eastern Kyoto than is perfectly ideal, but they have regular shuttle buses to the train station and it's only a 10 minute walk to the more built up area.

Stayed here for 4 nights in June 2014. This was our second time staying at this hotel (first was 3 years prior). I had booked a Superior double room with 1 bed but got upgraded to a larger room but with two beds, no problem just push the beds together. Very generous sized room for Japan. Clean, comfortable. I read some reviews saying it was dated, but I didn't feel that at all. Nice tub for soaking after a long day of sightseeing. The towels were luxuriously soft. Location may seem a bit out of the way but it's right next to the subway and we also utilized the free shuttle 3 times. Also within walking distance to some main attractions like Nanzen-ji, Hein-an Shrine. Priced very reasonable considering the quality. Pretty much just loved our stay and would stay here again.

I stayed for only one night but this was a great hotel with very convenient location near Gion. It had really large room, which I didn't expect. Very satisfied, would stay there again.

Quiet location but Close to Subway. Restaurants on site are good. I enjoyed the buffet, had high quality and fresh foods.

Great place to stay for a western style experience. Its close to the major eastern temples/tourist sites. And the subway line nearby and the shuttle service makes other sites and the station easy to access. The view from the terrace was excellent. But we didn't take advantage of the amenities since we spent the time sightseeing, but the grounds look fabulous for a stroll. Good dining options nearby, lets you experience the culture of Japan. Menus were not varied enough at the hotel to entice us to eat at the hotel.

The hotel is very well located for visiting a good number of beautiful hillside temples and pagoda. Easy access to very close subway station. Very helpful staff

We stayed at a Club floor but really was not impressed with the Club lounge. There are drinks but no real snacks. The drinks last from 5:30 pm to 7:30 pm. The renovated floors are nice. The gardens are beautiful. There are a few temples within walking distance but other than that we had to take the hotel shuttle which runs only twice an hour to the train station. It takes about 20 minutes. The breakfast buffet has a lot to offer. Definitely would not go hungry. There are not too many eating places close to the hotel. There is a Lawson market within walking distance

We spent 3 nights in this hotel and the staff was very helpful. The breakfast was a little poor but it was free so better than nothing. The hotel is located very strategically on a hill so it has a great view and less than 1 minute walk from a subway stop that can take you anywhere in the city. There is also a shuttle that goes to Kyoto station every 30 minutes. We simply went out of the hotel and started walking south all over the temples, palaces and important sites like Gion and Pontocho so the hotel itself is very conveniently located.

Westin Miyako Hotel in Kyoto has been around for a long time. It has the tradition of hosting Queens, princess and dignitaries in the past. It is also a popular wedding hall in Kyoto. There were too many guests going in and out of the lobby either attending weddings or conference. The hotel and its room facilities are also a bit old. Even though the hotel is not centrally located, there is a shuttle bus every half an hour to take guests to the downtown and the train station.

We aren't typically fancy hotel people, but we got a deal on this on on. If you only splurge once while you're in Japan, make this the splurge! The Japanese part of the hotel is gorgeous and has housed famous people like Andy Warhol and Charles and Di.

I have no complaints about this place, rooms were larger than anywhere else, prices were fair considering the quality which is top-notch and is not that far from City Center. Children love the spaciousness of the hotel!!! It cannot be said that is closed to the center but the shuttle bus frequent service makes this hotel a real bargain!! Will definetely stay again and never forget the Westin Miyako!!!

1 Awataguchi Kachocho, Higashiyama Kyoto Kyoto

Hotel highlights

  • Walking distance to Nanzenji Temple
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Higashiyama within a short walk of Nanzenji Temple, The Westin Miyako Kyoto is within a mile (2 km) of other popular sights such as Yasaka Shrine. This 4-star hotel has 266 guestrooms and offers conveniences like 3 restaurants, an indoor pool, and free in-room WiFi.


Dining

Enjoy dining at All Day Dining RAQOU, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with continental breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

The Westin Miyako Kyoto's 266 individually decorated rooms provide minibars, coffee makers, and free newspapers. 50-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and toothbrushes and toothpaste. Other amenities include safes, phones, and ironing boards.


Property features

Guests of The Westin Miyako Kyoto enjoy an indoor pool, free WiFi in public areas, and conference space. If you drive, self parking is JPY 1000 per night, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Junior Suite, 1 Bedroom, Non Smoking, View

1 King Bed | Sleeps 2

Club Suite, 1 Bedroom, Non Smoking

1 Double Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 2

Deluxe Room, 1 Twin Bed, Non Smoking, View

1 Twin Bed | Sleeps 2

Guest reviews for The Westin Miyako Kyoto

Everyone (2) Couples (12) Business (4) Family (5) Other (3)
4
Partner Couples

A 4 star hotel masquerading as a 5 star, with 5 star prices. Staff very nice, room and hallways smelled like toxic chemicals the whole visit (maybe they had just renovated?). The decor and lobby is outdated, they tried to CHARGE me for using the pool lol. It would be nice to get some money back, compared to the 5 star we stayed at in Tokyo and Osaka at the same price, a let down.

By , from New Orleans on Apr 5, 2019

5
Everyone

What a great experience we had at the Westin in Kyoto from the beautiful and incredibly spacious room to the courteous and invaluable staff. The views from the 11th floor are breathtaking and the amenities like the pool are top rate. The buffet breakfast featured a delicious feast of Japanese and Western dishes. To top it off, we were so impressed when after leaving our bags to do a last round of sightseeing the attendants held us up to say we had left behind some of my wife's jewelry in the room. Thank you so much for making our anniversary special.

By on Mar 21, 2018

2

too expensive, too outdated

Everyone

Hotel is extremely outdated. Some rooms look more like a U.S. road motel, not up to what one would expect from Westin's standarized service. Non-smoking rooms smell like burned tobacco. Staff was polite and apologetic. Food alternatives were very limited. Location is good. Concierge services are a complete disgrace. In conclusion, too expensive for what you get

By , from Mexico on Jul 23, 2017

4

japan vacation

Family

Rooms were nice and clean. We're confused about the Mir ins tour- told by the front desk to wait in the lobby for shuttle pick up but when we arrived downstairs we asked the concierge again and we had to go to the New Miyako Hotel for pick up. We did get a taxi- this concierge was quite helpful. Did not know we needed reservations for the tepanyaki restaurant so missed out on trying that. Would be nice if the front desk informed you to make dinner reservations.

By on Sep 25, 2015

5

good choice if seeking traditional hotel experience.

Family

Pros: We were upgraded to a lovely, large corner room with a great view. The indoor and outdoor swimming pools were fantastic, and had good hours. The main restaurant was affordable and had Western and Japanese food choices.(The other on-site restaurants were more expensive). Cons: Huge bustling hotel, with many tour groups. Impersonal feel. Not enough concierge staff to accommodate everyone. Shuttle transportation not guaranteed due to large demand.

By on Aug 31, 2015

5

beautiful!

Other

This was a wonderful hotel, clean, neat, and in a fantastic location in Kyoto. I love to walk and was able to walk to all historic sites from the hotel. There were several cute little restaurants in walking distance too.

By on Apr 22, 2015

5

excellent!

Business

Didn't expect that it was that nice. Wish to revisit in the future.

By on Nov 23, 2014

5

worth the cost

Business

I didn't expect a wonderful place, which was a mistake.

By on Nov 17, 2014

5

fantastic for the price

Family

You really get your money's worth here. You have all the comforts of a western hotel company. Comfortable beds and amenities. English TV channels and WIFI. All the staff we encountered spoke English and were helpful, welcoming and friendly. They upgraded us to a room with a view and we got there just in time for a wonderful sunset over the city. We wanted to stay another night because we were so comfortable but had to move on to other cities.

By on Oct 17, 2014

4

kyoto trip

Couples

It is a very nice hotel in terms of general areas, restaurants, etc. They have a very nice pool, whirlpool, and sauna. The rooms were adequate and clean, but not amazing. The hotel is a little father into Eastern Kyoto than is perfectly ideal, but they have regular shuttle buses to the train station and it's only a 10 minute walk to the more built up area.

By on Aug 30, 2014

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