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Hotel Crown Hills Kumamoto

2.5 star property

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Photo gallery for Hotel Crown Hills Kumamoto

Property entrance
Soundproofing, free WiFi, bed sheets
Buffet
Interior
Lobby sitting area

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

View in a map
67-1 Karashimacho Chuo Ward, Kumamoto, Kumamoto, 860-0804
  • Place, Kumamoto-jo Hall
    ‪4 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪4 min walk‬
  • Place, Kumamoto City Hall
    ‪12 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Single Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Single Room, Non Smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, Smoking

Single Room, Smoking | Soundproofing, free WiFi, bed sheets

Single Room, Smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Smoking

Double Room, Smoking | Soundproofing, free WiFi, bed sheets

Double Room, Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Smoking

Soundproofing, free WiFi, bed sheets

Twin Room, Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Semi-double room, Non Smoking

Soundproofing, free WiFi, bed sheets

Semi-double room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Semi-double room, Smoking

Soundproofing, free WiFi, bed sheets

Semi-double room, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room-Non-Smoking

Soundproofing, free WiFi, bed sheets

Double Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double Room-Smoking

Soundproofing, free WiFi, bed sheets

Double Room-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Single Room-Non-Smoking

Soundproofing, free WiFi, bed sheets

Single Room-Non-Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Twin Room-Non-Smoking

Television

Twin Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room-Smoking

Television

Twin Room-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Single Room-Smoking

Soundproofing, free WiFi, bed sheets

Single Room-Smoking

  • Sleeps 1
  • Free WiFi

Single Room, Smoking ([Smoking] Semi-Double)

  • Sleeps 2
  • Free WiFi

View all photos for Semi-Double with Bath, City View

Soundproofing, free WiFi, bed sheets

Semi-Double with Bath, City View

  • Sleeps 2
  • Free WiFi

Double Room - Smoking - Eco Plan (No Daily Cleaning)

  • Sleeps 2
  • Free WiFi

About the neighborhood

Kumamoto

Located in Chuo Ward, Hotel Crown Hills Kumamoto is adjacent to Kumamoto-jo Hall and within a 10-minute stroll of Sakura Machi Kumamoto. The 90 rooms at this hotel include refrigerators, coffee makers, and TVs.

What's nearby

  • Kumamoto-jo Hall - 4 min walk - 0.3 miles
  • Sakura Machi Kumamoto - 4 min walk - 0.3 miles
  • Sunroad Shinshigai Shopping Street - 6 min walk - 0.4 miles
  • Kumamoto City Hall - 12 min walk - 0.6 miles
  • Kumamoto Castle - 20 min walk - 1.1 miles

Getting around

  • Kumamoto Minami Station - 8 min drive
  • Suidocho Tram Stop - 18 min walk
  • Kumamoto Airport (KMJ) - 46 min drive

Restaurants

  • ‪黒亭 - ‬3 min walk
  • ‪湯上り処Sola - ‬3 min walk
  • ‪寿司じじや - ‬3 min walk
  • ‪Sakura Machi Garden Cafe - ‬6 min walk
  • ‪三笠うどん - ‬4 min walk

About this property

Hotel Crown Hills Kumamoto

A full-service spa, a sauna, and free WiFi in public areas are featured at Hotel Crown Hills Kumamoto. Self parking is available for JPY 800 per night. Front-desk staff can assist with luggage storage and dry cleaning/laundry. Other amenities at this spa hotel include free newspapers, laundry facilities, and a vending machine.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, slippers, bathrobes, and bidets. Refrigerators and coffee makers are also standard.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Lobby
Nest Hotel Kumamoto
Chuo Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
7.6 out of 10, Good, 1,001 reviews
$27 nightly
The price is $30
May 6 - May 7
Nest Hotel Kumamoto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 800 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:30 AM for a fee: JPY 800 for adults and JPY 800 for children

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: JPY 1000
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 800 for adults and JPY 800 for children
  • Uncovered self parking fee: JPY 800 per night (in/out privileges)
  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No alcohol is permitted at Hotel Crown Hills Kumamoto.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Crown Hills Kumamoto
Crown Hills Kumamoto Kumamoto
Hotel Crown Hills Kumamoto Hotel
Hotel Crown Hills Kumamoto Kumamoto
Hotel Crown Hills Kumamoto Hotel Kumamoto

Frequently asked questions

Is free cancellation available at Hotel Crown Hills Kumamoto?

Hotel Crown Hills Kumamoto offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Crown Hills Kumamoto?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Crown Hills Kumamoto on May 6, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Crown Hills Kumamoto?

This hotel is situated in Chuo Ward, just steps from Sakura Machi Kumamoto, and within a 10-minute walk of Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade. You'll also find Kumamoto Castle and Contemporary Art Museum Kumamoto less than a mile away.

Will I be able to park at Hotel Crown Hills Kumamoto?

Yes, uncovered parking is offered for JPY 800 per night with in/out privileges.

Is a spa located at Hotel Crown Hills Kumamoto?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Crown Hills Kumamoto feature a casino at the property?

No, Hotel Crown Hills Kumamoto doesn't have a casino.

Is there an indoor pool at Hotel Crown Hills Kumamoto?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Crown Hills Kumamoto?

Couples staying at this hotel will appreciate amenities like bathrobes and slippers as well as massages.

Does Hotel Crown Hills Kumamoto have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Crown Hills Kumamoto have a restaurant with a breakfast menu?

Hotel Crown Hills Kumamoto offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Crown Hills Kumamoto allow pets to stay for free?

No, pets aren't allowed at Hotel Crown Hills Kumamoto.

Does Hotel Crown Hills Kumamoto have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Crown Hills Kumamoto?

The closest major airport to Hotel Crown Hills Kumamoto is Kumamoto Airport (KMJ), which is 11.9 mi away (46 minutes by car).

Can I book a room with a balcony at Hotel Crown Hills Kumamoto?

No, there aren't any guestrooms at Hotel Crown Hills Kumamoto that offer a balcony.

Hotel Crown Hills Kumamoto Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 57 reviews
Rating 8 - Good. 19 out of 57 reviews
Rating 6 - Okay. 20 out of 57 reviews
Rating 4 - Poor. 7 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Huy

Stayed 1 night in Dec 2025

6/10 Okay

Helio

Liked: Staff & service
.
Stayed 4 nights in Jan 2026

8/10 Good

Ryo

Traveled with group
大浴場入れなかったけど １階の漫画コーナーが良かった
Stayed 1 night in Dec 2025

6/10 Okay

Maeda

Stayed 5 nights in Dec 2025

6/10 Okay

victor

Stayed 9 nights in Dec 2025

6/10 Okay

HIDEYUKI

Business traveler
Liked: Cleanliness
客室の古さは否めないが清掃は行き届いています。 隣の部屋の排水の音が響くのが気になるが、これは諦めるしかない。 朝食のメニューは料金を考えれば妥当。朝食会場のスタッフは元気がいいです。
Stayed 1 night in Nov 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

湿気が多いのかな？

出張の1泊のみなのでそこまで不満は無いが、旅行での宿泊なら選ばないかも。フロント周辺でも古い感じの臭いがあり、部屋でも若干感じる。 お風呂のカビはカビキラーなどで取れると思うが、何故やらないのか？やってもすぐ増殖するのか？ エアコンを点けっぱなしにしても布団の湿気が取れない感じで、寝心地は快適とは言えなかった。 朝食は満足です。
Stayed 1 night in Jul 2025

2/10 Terrible

桜

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
マンションと一体になっている為駐車場が分からないです。それによりトラブルになりました。 駐車場についても説明もありません。 そもそも駐車場代別なら泊まらなかったです。 部屋に入ってすぐに異臭(前の宿泊者の汗臭？)きつかったです。 シャワーの出方がおかしくほぼホースで洗ってるのと変わらなかったです。
Stayed 1 night in Jul 2025

6/10 Okay

KAZUNORI

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Motoharu

Business traveler
値段相応、安く泊まりたい方には最適
Stayed 1 night in Jun 2025

4/10 Poor

Tomoyuki

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
色々と設備が古く、修繕も追いついていません。部屋のドアガードは壊れ、古い鍵タイプのホテル鍵のみ。部屋のシャワーカーテンは浴槽の高さギリギリで、シャワーを使うと水浸しになります。ロビーも少し変わった匂いがしました。
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

koji

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

古いホテル

古い建物なので所々メンテナンスが必要。　大浴場は広くてよかった
Stayed 1 night in Mar 2025

6/10 Okay

SATOSHI

Stayed 2 nights in Mar 2025

6/10 Okay

SATOMI

Business traveler
Disliked: Amenities
古い。壁も薄いのか、他の部屋の人の咳などがよく聞こえる。エレベーターが遅く1大しかないので混む。歯磨きなどもフロントから自分でもっていくシステムで、歯ブラシくらいは部屋においといてほしい。翌日荷物を預けて昼頃取りに行ったが、その時の対応の人の態度がぶっきらぼうだった。、
Stayed 1 night in Dec 2024

6/10 Okay

Takeshi

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
ありがとうございました
Stayed 1 night in Sep 2024

4/10 Poor

???

Disliked: Cleanliness, property conditions & facilities
清潔さが少し厳しいと思いました。あとWifiが、弱過ぎて、ネット漫画さえ、読みにくく感じました
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

ビジネス滞在向き

昔ながらのホテル、といった佇まいと内装。朝食会場に至るまでの通路や会場そのものなど、絨毯や壁紙に古さを感じるところがあるので、綺麗さ重視の人にはマイナスポイントかも。シングルルームは思っていたより狭く感じた。ホテル駐車場が満車でもすぐ近くにパーキングがあり、利用時は駐車後24時間800円だった。フロント前にある熊本土産コーナーは商品が充実していて、宿泊者無料のマッサージ機も２台あり、とても良い使い心地だった。
Stayed 1 night in Jun 2024

4/10 Poor

Miki

Disliked: Cleanliness, amenities, property conditions & facilities
大浴場があるとの事で予約したが、男性専用だったので、ガッカリ❗施設の紹介にそれを記入してほしかった！
Stayed 1 night in May 2024

2/10 Terrible

yuki

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
とにかく汚かった。 部屋風呂が狭くトイレ側に大量に水が流れ出て水浸し。排水も悪く最悪。 もう利用したくない。
Stayed 1 night in May 2024

6/10 Okay

MORIHIRO

Stayed 1 night in Apr 2024

8/10 Good

Kumiko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Kiyomi

Disliked: Cleanliness
Stayed 1 night in Mar 2024