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Riverside Majestic Hotel

4.0 out of 5.0

Recent guest reviews

This hotel has an excellent bar with regular entertainment, currently a trip that 🎶 This makes a most enjoyable evening Try it and you will go again Well situated right on on the river with a great pool terrace

The room is big and spacious, hence there was no feeling of being cramped. I liked that they had separate room for work which was good idea. It provided the privacy. Overall I was happy with my stay except for lack of electrical point to charge your phone or laptop and other appliances.

Wish to stay here again. Last time, stayed here for a business purpose. Nice room, comfortable bed, sufficient amenities and the breakfast buffet was beyond the expectation. Overall, really satisfied with the stay and for sure will come back again maybe for leisure this time.

Love the location. Walking distance to the touristy area on one side (riverfront and bazaar); the other side, many local eating places. We even managed a bowling session and a movie in the shopping complex next door to the hotel. Room size is very spacious and comfortable. We did not utilize any amenities nor the breakfast as we were out daily. Appreciated the iced drinks dispenser in the lobby. Definitely a refreshing welcome from the hot weather as we enter the hotel.

The first step in, welcomed by smiles and delight door staff, at the reception registration, attend by very professional and friendly Mr AMOSE CHONG. To celebrate our 2nd wedding anniversary, we booked 3 rooms (unplanned). We did not ask, but Mr Amose arranged us a connecting room (1406, 1408, 1410 ) that I'm very thankful to him as he seems knew what guest needed. Free parking but need to walk through inside mall. The room is big and comfort. Management should monitor room cleanliness, bathtub dirty, carpet and tile in front of toilet door dusty and lots of hair. Very convenience...speed wifi. Value for money. Thumb up for all RMH staff.

Cleanliness : Good Internet Speed : Very Slow Breakfast Variety : Good Toilet Cleanliness ; Average Bed : Good Location : Near to China Town. Parkson Shopping Mall next to the hotel. Good Location Toiletries : No Tooth brush and Tooth Paste. Staff : Friendly

Pros: Everything! We stayed at other 4* hotels during our holiday which were not a patch on this and we regretted not having stayed here the whole time. Cons: Nothing, it was perfect. They've thought of everything! As a single parent travelling with two children I felt very well looked after. Location: The location is perfect, it's opposite the riverfront which is the main hub of activity. You can also get the shuttle bus to Damai from this hotel. Comments: We absolutely loved this hotel, you were treated like royalty the moment you arrived - the porters open the doors for you and take your suitcases; the reception staff are extremely friendly, patient and helpful. The staff always recognise you as you go in and out the hotel and ask how you are. There are a miriad of additional services at no extra cost - for example we went away for one night to Bako and they stored our large suitcases in a room and our valuables in a safe at no charge at all. The lobby is large and spacious with sofas to sit on and computers and also free drinks. You can also use the business suite on floor 17 if you need to print anything at a small cost. The swimming pool is a nice size with a lovely view and the gym is well equipped. The most amazing thing was that they did not charge us to put an extra bed in the room, even though the two single beds were queen size so I could have put the kids in together. Every little thing is perfect, the rooms are spotlessly clean, amazing views, and extremely comfortable beds. The air conditioning is perfect and you can hear no noise from other rooms or the corridor so you can get an amazing night's sleep. They have thought of every detail - in the bathroom they provide you with so many essentials on top of the standard shampoo, conditioner, shower gel and cap. You also get razors, toothbrushes, body cream and combs! They also gave us extra bottles of water on top of the standard two in the room. Worth every penny!!

WE stayed here for five nights and the front of desk and door staff and Cafe staff were wonderful. We had an exceutive club room which gives you club access on floor 17. I feel the hotel is five years over due for renovation. I am told that whne the new wing is open they will do the existing wing, but for our stay several points need to be attended to. The room was old, walls dirty, bathroom had a square fitting in a round hole leaving big gaps, bathroom door was paint flaky as was main door, room was not properly vacuumed, TV remote did not work despite attempts and calls, TV channels - no internationals of any worth - most local, club had too much Malay food and old pastries. However, staff were great, pool was very good, breakfast was well catered (but western bacon would have been nice) and location was excellent, The king bed was comfortable. Hall carpets were stained and we had a noisy family next door for one night. The big plus once again is the staff and once they renovate I would be happy to return.

Luxurious interior and professional staffs were my first impression when entering the hotel lobby. Check in was smooth with free flow of welcome drinks to quench your thirst. The room was supersize for me. Queen size bed, 42' flat screen, bathtub with overhead head shower, generous supplies of tea & coffee kits as well as high quality toiletries were few things that really surprise me for the price. I'm fully aware that this is an old hotel based on its wooden furniture and carpeted interior but most of the things were well maintained (except for two spoilt light bulbs). Immaculate room arrangement and good selections of TV channels are two good reasons to get lazy on bed. Comfy bed and pillows and well insulated room, catching sleep at any time is effortless even for light sleeper. Located at the heart of Kuching, it is a walking distance to banks, eateries, convenient stores, tourist spots etc and it is atop of a shopping mall. Overall, recommended to anyone to try it and you'll love it, almost guaranteed. It is a true statement of "Old is Gold'.

Stayed at Riverside Majestic on advice of our travel agent. Very dissapointed. We had 3 nights in total, 2 separate stays. On arrival on the first day we were shown to a large corner room with views of the river, windows were filthy, curtains dirty, carpets and soft furnishings stained, food spillage from previous occupants on bedside table and carpet ! (Noodles). We complained and were upgraded to an executive room, which was only marginally cleaner. The rooms are very old and tired and neglected, probably due to the the new annex about to be opened. On the second visit, a few days later, we were shown to an even worse room ! It smelled damp, mould on walls, carpet not vacuumed, filthy windows, grey sheets, stained soft furnishings, you get the picture ! We complained again, and were upgraded to the same 'executive' room as previously. Defintely not 4* There is no excuse for dirty rooms.Breakfast buffet is quite good and we did eat in their Majestic Cafe restaurant in the evenings, which was pleasant and clean ! Would not recommend staying here.

Jalan Tunku Abdul Rahman Kuching Sarawak

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Kuching City Centre, Riverside Majestic Hotel is adjacent to Tun Jugah Shopping Center and within a 5-minute walk of Tua Pek Kong. This 4-star hotel has 241 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. It's in central Kuching and also a short walk from Hills Shopping Mall and Chinese History Museum.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is available for a fee.


Rooms

Riverside Majestic Hotel's 241 air-conditioned rooms provide minibars, coffee makers, and free newspapers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and bidets. Other standard amenities include free bottled water, safes, and ironing boards.


Property features

At Riverside Majestic Hotel, guests have access to an outdoor pool, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center and laundry facilities.

Room options

Superior Twin Room

Twin 2 | Sleeps 3

Deluxe King Room

King 1 | Sleeps 3

Club Rooms

Twin 2 | Sleeps 3

Business Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 489 reviews