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The Riverbank Hotel

Property class: 2.5

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Photo gallery for The Riverbank Hotel

Standard King | Soundproofing, iron/ironing board, free WiFi, bed sheets
LCD TV
Interior
Lobby
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
No 51 & 53 Jalan Besar, Kuantan, Pahang, 25000
  • Place, Heroes Museum
    ‪7 min walk‬
  • Place, Masjid Negeri
    ‪10 min walk‬
  • Place, Darul Makmur Stadium
    ‪19 min walk‬
  • Airport, Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪22 min drive‬

Room options

View all photos for Standard King

Standard King | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

Standard Queen | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin

Standard Twin | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Twin

  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Double Bed

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Studio

Family Studio | Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Studio

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Deluxe King Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2

View all photos for Superior King Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior King Room

  • Sleeps 2

View all photos for Family Room-Riverfront

Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Room-Riverfront

  • Sleeps 3

View all photos for Superior Single

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Single

  • Sleeps 1

View all photos for Executive Suite

Soundproofing, iron/ironing board, free WiFi, bed sheets

Executive Suite

  • Sleeps 3

View all photos for Standard Queen Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2

View all photos for Double Room With River View

Soundproofing, iron/ironing board, free WiFi, bed sheets

Double Room With River View

  • Sleeps 2

View all photos for Riverfront Suite B

Soundproofing, iron/ironing board, free WiFi, bed sheets

Riverfront Suite B

  • Sleeps 3

View all photos for Deluxe Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Queen Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2

View all photos for Deluxe Family Suite

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Family Suite

  • Sleeps 4

About the neighborhood

Kuantan

Heroes Museum is a short stroll from The Riverbank Hotel, and other popular attractions like Darul Makmur Stadium are within a mile (2 km). This 45-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • Heroes Museum - 7 min walk - 0.4 miles
  • Masjid Negeri - 10 min walk - 0.6 miles
  • Darul Makmur Stadium - 19 min walk - 1.0 mile
  • Kuantan City Mall - 2 min drive - 1.2 miles
  • East Coast Mall - 2 min drive - 1.2 miles

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 29 min drive

Restaurants

  • ‪Aliff Curry House - ‬3 min walk
  • ‪Tealive Kuantan Parade - ‬6 min walk
  • ‪Kaki Lima - ‬1 min walk
  • ‪Food Court - ‬4 min walk
  • ‪KFC - ‬2 min walk

About this property

The Riverbank Hotel

At The Riverbank Hotel, guests have access to free WiFi in public areas, express check-in, and free newspapers. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include laundry facilities, a convenience store, and an ATM.
Guests can expect to find LCD TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Coffee makers are also standard.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MYR 6 per day)
  • Free covered self parking on site

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 50.00 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: MYR 6 per day (656 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riverbank Hotel Kuantan
Riverbank Kuantan
The Riverbank Hotel Hotel
The Riverbank Hotel Kuantan
The Riverbank Hotel Hotel Kuantan

Frequently asked questions

Is free cancellation available at The Riverbank Hotel?

The Riverbank Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see close to The Riverbank Hotel?

This hotel in Kuantan is within a 10-minute walk of Heroes Museum, Menara Kuantan 188, and Museum of Contemporary Art. You'll also find Darul Makmur Stadium and East Coast Mall within a short drive.

Does The Riverbank Hotel include a casino on the premises?

No, The Riverbank Hotel doesn't have a casino.

Is there an indoor pool at The Riverbank Hotel?

No, there is no indoor pool at this hotel.

Does The Riverbank Hotel have a restaurant that serves breakfast?

No, The Riverbank Hotel doesn't have a restaurant that serves breakfast.

Does The Riverbank Hotel allow pets to stay for free?

No, pets aren't allowed at The Riverbank Hotel.

Where is the closest airport to The Riverbank Hotel?

The closest major airport to The Riverbank Hotel is Kuantan (KUA-Sultan Haji Ahmad Shah), which is 11.6 mi away (29 minutes by car).

The Riverbank Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 16 reviews
Rating 8 - Good. 9 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

The chicken rice shop

Stayed 2 nights in Aug 2020

8/10 Good

khairunajuwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worth your money

nice place to stay but the aircond a little bit slow
Stayed 1 night in Sep 2019

10/10 Excellent

Dr, Serdang, Selangor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid place to stay
Stayed 1 night in Sep 2019

4/10 Poor

Prince, Kuala Lumpur

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
- bilik yang tak siap pada jam 3.30 ptg - req king size bed tapi dpt queen bed size - lif yg berbau - tukar bilik hampir 3 kali - parkir kereta tidak mencukupi - amenities yang kurang - alas katil yang kotor - tandas yang berdaki hitam
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff and services is good but the room need improvement because the room a lil bit smelly. I enjoy my stay there.
Stayed 1 night in Mar 2019

8/10 Good

Junior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Hidayah, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, near to town and very recommended
Stayed 2 nights in Nov 2018

2/10 Terrible

CHIANG LUNG

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad Stay

Stayed 2 nights in Jun 2018

8/10 Good

Sweety, malaysia

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel and staff

Pros: The staffs are friendly and overall is comfort and good. Cons: Parking is limited but there is a public car park short distance from the hotel. The room that we stayed is a bit dirty in terms of small little insects on bed that will make you itch, ants gathered freedomly on the wall, floor a bit dusty(make your feet black) and the transparent toilet door is too clean! (Make me knock onto it few times Cz it’s too clear 😂)
Stayed 1 night in May 2018

10/10 Excellent

Emma, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple n nice

Comfortable & cost effective stay.recommended for anyone who wants to a short stay in kuantan
Stayed 1 night in Apr 2018

4/10 Poor

Kamal, Kuantan, Malaysia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Room size

At the time of booking, no info was given abt the different size of the room. I feel like in a prison cell due its size. N im not quite whether the price i paid was worth the exclusive deal im entitled given by expedia thru email. I feel cheated. Parking was very limited n i had to park my car some 300m from the hotel. The shower is so slow as if there was a water rationing. The aircond switched off automatically every 1 hour. This interrupted my sleep resulting almost sleepless night. Definitely this is my first and last stay in the hotel. No thx to Expedia for recommending it. I will get trivago's help for my stay in the nxt trip.
Stayed 1 night in Feb 2018

8/10 Good

faisal

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel near the river

The view of the river can be seen through our room. The view is nice. The hotel also provides parking in front of the hotel which are very good.
Stayed 1 night in Jan 2018

8/10 Good

azri

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Muhammad fadhli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Cheah chee

I was booking king size room but reception tell me no more king size room already, I pay king size price but stay in queen size room. Hotel is clean, but no enough parking for customer
Stayed 1 night in Aug 2018

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