Vortex KLCC by Luxury Suites Asia

We were 2 couples from India, and we had booked this apartment suite hotel because 1] It is giving us two separate bedroom with attached bath 2] There is Kitchen with washing m/c 3] Centrally located property, just 600 mtr from Twin tower. 1.00 km from KL tower. 4] Good High-rise building having 55 floor. ( we stayed at 54th floor) View of City was awesome. 5] Rate per suite per day ( 2bedrooms) = USD 47 6] Free I love KL bus station is very near. 7] Good food options like BBQ night for Indian food to Hard-rock Cafe all are very near. Some Cons 1] No breakfast facility as this is not typical hotel. 2] There is swimming pool and Gym at 6th Floor but it was chargeable. 3] Slightly away ( 10 MYR ride)from KL Sentral which is the Transportation Hub.

always keep vortex in my list of options whenever planning to come by the city, mainly for the good location, the unit in the 37th floor shows an amazing night view of the menara tower. the disadvantage are the relatively expensive parking and cleaning service which is upon request and usually every 2 days or so, shame they didn't manage to fix that

I have never been so disgusted in my life. This is the worst place I have even stayed at. There were roaches all over the apartment even in the refrigerator!! and when I complained, I got an attitude and I was told “sorry just write a bad review” from the girl at the front desk. You bet I will...Later that day they sent a guy up with bagon spray for the roaches, which I declined because there was no remote for the AC and the place was extremely hot, so I would suffocate in the apartment if he sprayed it and I was leaving the next day anyway so what was the point? There were no pots in the kitchen for cooking, even though it was stated in the description under facilities, the washing machine did not work, the tv did not work and the two channels that barely showed did not have any sound! The water in the shower took about 40 minutes to go down and was constantly running over into the bathroom when I showered. The floors were very dirty and wifi was not good. I would not recommend this place to my worst enemy. The ONLY good thing about this place was the location, otherwise DO NOT WASTE YOUR MONEY GOING TO THE VORTEX SUITE, you will regret it.

Vortex KLCC by Idaris is our WORST STAY in KL. Though conveniently located & the unit we stayed at is newly renovated & sufficiently furnished, these are the only good things about the place. Everything else was a BIG LET-DOWN. Reception (at the small Idaris office on the 6th floor) was chaotic & unfriendly. The ground floor entrance has 4 elevators but only 2 were functioning and once, one of them broke down, leaving only 1 to service all 33 floors. We always dreaded going up or down from the room because of the long wait (sometimes can take more than half an hour, in the often unclean & inadequately ventilated hallway) for the elevator to come. Taking the staircase is not recommended coz it’s claustrophobic & filthy! MITE BITES which we all got from the beds were our worst experience staying here! We complained to the reception but they didn’t even bother to resolve the issue. Instead, unapologetically, we were told they didn’t have this issue until now and that cleaning of rooms are done only once every 2 nights (please take note because this information is not mentioned prior to booking!). Cleaning our unit on the 3rd & 7th (not the supposedly 6th!) day of our stay would not have been done at all if we didn’t call & follow up with the reception. We ended up dealing with the issue of biting insects on the bed by buying & spraying the beds, sheets & towels with mite spray ourselves. Some of the towels they provided were bad smelling too! As mentioned by some guests, there was a foul septic smell after flushing the toilet! When we requested to get the bed sheets changed, we were told they change only once every 7 days so it’s highly likely short term guests are sharing the same sheets! In short, don’t bother staying in this miserable place!

I was very disappointed by this accommodation. About the only positive is it's proximity to the Personas towers. I stayed there with friends, renting a 2 bedroom, 2 bathroom suite. There were lots of niggling issues, many of which are easy fixes, but which the hotel could not be bothered with - even after being advised, explicitly agreeing to and having a full(normal business) day to do so. The fixable issues were - No batteries in remote Air freshener in bathroom (more later) Light bulb in lamp shade. Other issues - * A kitchenette which lacked even the basics - no pots, pans, cooking utensils and only 1 plate (for 4 people)! * Septic system issues - both toilets smelt badly, and not of crap. There is no fans in the bathrooms which did not help. Other notes - rooms are not serviced daily, there is a 7 eleven at the base of the hotel and another sort-of store on the reception level. I believe there are multiple agents looking after different suites in the building, so other vendors might not suffer these issues. Rooms were modern and reasonably spacious.

I stayed there just one night. Room are nice with great views and sharing living room and kitchen. This property located close by city center. The staff Mr. Jewel was so helpful and friendly. Once again i'm really appreciated for your help. Absolutely i'll be there soon.

Spacious room with attached bath and a common kitchenette and living area. Kitchen is equipped with all the necessities like utensils, fridge, washing machine. Pool and a convenience store in the pool area is convenient though the prices are little higher than the outside but one cannot complain. Another convenience store is available on the ground floor close to main entrance. Very clean apartments. Security is very good you need room key to access elevators. Staff at reception was very helpful - special thanks goes to Lee who helped me out of the way with a smile. There are plenty of restaurants near by.

Thanks Mr. Dorji. My kids really appreciated about the umbrellas👍👍 Also, very comfortable for the stay and you guys are really helpful people. Thanks heaps. We highly recommended this team and will definitely back again on our next KL trip.

It's was ok. The rooms are basically apartment rooms that serve as a hotel room. The whole thing is in a apartment complex. You have to get to the sixth floor for the reception. Staff was nice, but we didn't have much contact with them, If you have neighbours (guests that stay in the same apartment, different room), it can be a little noisy. The location is very very good. If you want a "hotel feeling" this is not the one you're looking for,