Silka Maytower Kuala Lumpur3.5 out of 5.0
Recent guest reviews
Superb location when you travel during ramadhan . Hotel is clean n its 1 of the tallest hotel around that area . Easy to locate . Walking distnce to monorail and lrt . Swimming pool n gym are some of the facilities
The building is no doubt one of the tallest and nicest looking structure located aptly. The hotel has some furnished apartments ad rooms as well as some suites to cater all your needs . The crew there are helpful no doubt . The maintenance however could have been better and the interiors could be improved a bit. choose a room looking towards the Jakel mall or the KL minara, u would have a view to delight you in the morning. They have a nice pool on 9th floor and a ok equipped gym too. Over all its a nice place to stay and well located , all the places to be seen falls in a radius of 3-4 km from this hotel.
We checked-in to Room 2515, upon entering the room the smoke smell was so strong, ashtray was on the table and cigarette buds everywhere. We immediately went down again and inform the Reception that we've indicate in the booking that we wanted a non smoking as we are travelling with toddlers. The receptionist being defensive and mentioned that the room is a non smoking room. How can this be with ashtray and cigarette buds you are saying its a non smoking room. I wanted to meet the supervisor and the Assistant Manager, Front Office came to handle our case. He was not friendly at all, very arrogant with no respect. He mentioned to us if we want a non smoking room then we have to wait after 5pm. Finally he manage to get us a room at 445pm. Which is 1 floor above the earlier room. Room number 2615. It did not ended there, upon entering the room this time, The room smells very BAD! The main phone was not working we had to use the phone in the toilet. at 450pm called the housekeeping but landed to the reception. We requested for 3 things : 1) To bring the room spray 2) To fix the main phone 3) To open the safe box since it was lock and we are unable to use it in the same time wondering whats in it? No one came 515pm call them again and requested the 3 items, no one response, 520pm call again finally at 535pm housekeeping person turned up with the room spray. We spray the whole room but it only last for 30minutes and it smells bad again. No one ever came to attend No. 2 & 3 request. The next morning, I called again at 900am to ensure the 2 things to be execute before we check-out. But no one ever came! Such a disappointment! I will not recommend this hotel at all. It actually spoiled our short stay in the city. They only have guest due to its location. Worse ever stay!
My friends did not have towels in their rooms. we had but they forgot to replace when they cleaned the room. When I reported the matter to the reception they said they remove in the morning and replace in the evening, which means if you have a shower in between you will not have a towel. They even forgot to give us a wake-up call they agreed to give. Luckily we got up to catch the flight, Poor customer service and attitude.
The room was so hot due to air conditioner problem. We changed to another room but it was downgrade than the room we have booked. No variety of food during breakfast. Staff not friendly. Location was superb.
maytower is in down town of KL. near to bus stop and next to Lu Lu shopping center. not helpful receptionists staff!! once they misguide us to a place which was 2 hour far from KL. nice and acceptable swimming pool
Parking for guests is Level 3 and above with security guards around. The check-in was swift but they need to put in more receptionists at the front desk when they observe many guests waiting to check-in. My room at Level 26 is quite spacious compared to my colleague's room at Level 30. However, the room seems a bit old and tired. Housekeeping is a bit lacking as I can see bits and pieces of litter under the sink (refer to the photo I posted). Location of hotel is good for people who love to shop local products such as clothes, hijabs and many more. But I think that's about it. Nothing else is special.
Booked this hotel at a reasonable rate. But very very disappointed at the condition and services of the hotel. The only good thing about it is the location! The hotel is old and needs updating. The room needs better maintenance. I found some bugs or small cockroaches in the bathroom of my room which was on the 25th floor! The amenities were bare minimum. They only put bath towels in my room. No hand towels or wash towels. The buffet breakfast was so-so. The wifi was free but sporadic and slow. The small business center (basically a computer room in the lobby) was locked up as a storage now. No computers were available for guests to use! The hotel seemed to be a choice for tour groups on a budget! Many of them were loud. The small lobby got too crowded when groups were checking in. And, the restaurant was too crowded at breakfast time when the tour groups all came down there to eat at the same time!!! I will stay away from this hotel in the future. I would rather spend a little more and stay in a nicer hotel in that area!
i stayed there for 7 nights. the location is convincing.close to hypermarket and the city centre. the behaviour of clerk is good. but our room was not clean.i saw insects times and times and i forced to buy an insectkiller finally. the wifi was poor in our room.our safty box broke down and no one fixed it till the last day.
I had read some previous bad reviews, so contacted the management before my arrival They went out of their way to make sure that all excelled my expectations. I was allocated a 30th Floor room with good views, spotlessly clean and with all the amenities one would expect . A very comfortable large bed, writing desk with wifi point , plenty hanging and drawer space. Iron board/iron, slippers, hairdryer, safe, flat screen tv ,fridge.tea/coffee facilities. Large shower room with rain forest shower. I would recommend this hotel as long as the price is discounted from the rack rate. There is a go KL free bus that stops right outside the hotel and it is walking distance into masjid india and masjid jamek area., Sogo . Lots off good Indian food nearby
- Walking distance to Merdeka Square and Jamek Mosque
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Golden Triangle, Silka Maytower Kuala Lumpur is a leisurely stroll from popular sights such as Jamek Mosque and Merdeka Square. This 3.5-star hotel has 179 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. Sultan Abdul Samad Building and Kuala Lumpur Tower are also nearby.
Enjoy a bite to eat at La Maison Restaurant, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.
All 179 air-conditioned rooms feature coffee makers, free bottled water, and safes. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include hair dryers, phones, and desks.
Guests of Silka Maytower Kuala Lumpur have access to an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations.
Reviews from Trip Advisor
51% of guests recommend this hotelTotal of 850 reviews