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Palm Garden Hotel

3.5 out of 5.0

Recent guest reviews

The service was pretty good and the staff were friendly and accommodating. The rooms really needed to be updated and we were put into an upgraded room as well but the kitchen needed a facelift and the power on the fridge should not be dependant on the room key. When you leave the room, the fridge goes off. The closet doors would not close properly and the bathtub needed to be replaced. The shower was new and good. The pool had no loungers and again everything around it really needed to be refreshed.

stayed 22/44 - 24/4 name Norshahriah family with 1 baby girl and 1 six year old son, very relax environment with quiet and forest surrounding we book an orchid room but their upgrade it to Anthurium suite .. Great ..!! :-) my son straight away jump to the bed the pillow is super soft and fluffy..!! the room have a huge space our family can play hide an seek great pool for kids with water slide -- plus point pool for adult also available breakfast spread is great-- usually you can get from 4-5 star hotel huhuh our first night dinner we request for room service - Seafood Tomyam with 5 complimentary fragrant rice -- plus point one of the best trip for my family.. we usually need to travel to pantai timur for escape from KL traffic jams.. but now only 30 minutes drive away from KL positive suggestion: the pool slide need for kids to repaint we already book for our next stay 29 june- 1 july 2017 cant wait to visit there soon

We stayed at the Palm Garden Hotel for my brother’s wedding reception. Check in was not too smooth as the rooms we not ready when we arrived. However, the receptionist on duty (Tall and handsome gentleman. Sorry I couldn’t remember his name) were very helpful and allows us to check in into two of the rooms first. I have requested for the room for the newlyweds to be decorated and the hotel did it. It was nothing fancy but was very welcoming to the newlyweds. The Orchid room was very spacious. Comforters were provided in the rooms for family with young children to use for napping or just lounging in front of the TV. Free wifi connection in the room was at an acceptable speed. Heliconia room was a lot smaller than the Orchid room but comes with balcony.Buffet breakfast was ok with a good balance of local and western spread. Swimming pool is clean and children friendly. However, if you fancy a satisfying lap, this swimming pool is not long enough for that. Location of the hotel is very near to the IOI Putrajaya and shuttle service from the hotel is available upon advance request. A special shout out to Ms Hema for helping us with our extended stay. She was very understanding and accommodating to our request and queries.

A resort like hotel, next to IOI city mall and Marriott hotel, all rooms come with view, nice breakfast, since we went on Friday, there were too many reminders on the check out time due to heavy check-in the next day, that made us to feel annoyed a little..

Rooms are not updated, but it is acceptable and comfortable. The ballroom is good for a medium sized crowd. Needs a little update on the design. The food is great. Hope this hotel will be able to upgrade the rooms in the future.

Ive been here for 3 days 2 night for Business purpose at PICC. Distance wise it is not that strategic to PICC but the place is nice and perfect if you want to relax and away from the busy-ness and crowded KL city. The management gave me an upgrade due to several reason and the room that they gave me was spacious. It is really cost effective considering all the facilities and it is near with ioi City Mall.

Stayed one night with my wife and kids, the property is in good condition, spacious room and courteous service. A good hotel with family, my kids like it very much. Location is next to a shopping mall, good for shopping and good section for food.

The rooms used to be really nice - now it is like stepping into one that has been badly kept - smells like that. The breakfast is till good and the Aroi dee their Thai restaurant which is now on the 8th floor is still the best place to dine. A lot of green all around.

IOI Palm Garden Resort City is a huge development encompassing a shopping mall, hotels, residences and a golf course. Nicely designed with lots of green. The mall is designed well. The golf course is stunning and Le Meridien hotel has good sized rooms.

There is a chalet feel to the place. If this place gets a facelift with the existing friendly and helpful staff, it will be amazing. There is variety in the breakfast buffet. Room is extremely spacious and clean. Comfortable king size bed. Yes furniture is old, but you just need to get used to it and you'll have a great time. However if your room has a connecting door, you can hear people from next door.

IOI Resort City Putrajaya

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Palm Garden Hotel is located 2.9 mi (4.7 km) from De Centrum Mall and within a 10-minute drive of Putrajaya Landmark. This 151-room, 3.5-star resort welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi. Near the airport, it's also near Putrajaya Independence Square and Putra Mosque.


This resort serves as home to a bar, along with a café that specializes in Malaysian cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All of Palm Garden Hotel's 151 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and coffee makers. Guests can expect to find free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Safes, phones, and ironing boards are also available.

Property features

Palm Garden Hotel features 2 outdoor pools, a children's pool, and a fitness center. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Other amenities at this golf resort include free WiFi in public areas, 11 meeting rooms, and conference space.

Room options

Deluxe Room, 1 King Bed / 2 Single Beds(Orchid)

King 1 | Twin 2 | Sleeps 2

Executive Suite, 1 King Bed (Anthurium)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

31% of guests recommend this hotel

Total of 118 reviews