Impiana KLCC Hotel4.5 out of 5.0
Recent guest reviews
Nice hotel. Allowed early check in since my room was ready. Excellent breakfast. Close to park
I was first disappointed upon getting to the hotel after the front desk personnel was busy chatting with the couple who had arrived before me while I was standing in line, I generally would have over looked it as it seemed like he was trying to welcome the guest but it was at another guests expense (me) I stood there for my good guess 10 mins while he went on and on, the last thing I wanted after a long and tiring flight.upon getting to my room the room looked really dingy far from what was portrayed online, I do understand say theyou portray a 10 online maybe an 8 would have been acceptable but no the room looked like a 4.5, that I was really disappointed in, the most annoying of all is the bath tub it was not designed properly and allowed water to flow on its side then on the floor, I had to improvise and place a towel around the tub to prevent lots of water from ending up on the floor. I am generally a content person and generally would not write a review but this was an exception I had to make I could rate it as the worst hotel experience I have had and I have stayed at lower star hotels.
We had 3 rooms and 2 rooms were only ready at 5pm. Not a single word of apology from the Management, which I think they should. Breakfast was not as good as before and I think they should look into it. Overall still good but if the price is high, I would think twice to come back again.
The room was very spacious and comfortable. Lovely service and big buffet breakfast.
Hotel staffs are very polite. Breakfast is delicious. Location tho is miles walk, it is very comfortable walking thru the bridge to the malls.
We only stayed in Impiana for one night before traveling to Singapore and did the club deluxe. After our stay we really wished we had planned on at least two nights! Impiana was perfect--staff was friendly and courteous and very helpful in helping guide you around the city, the room was large with a nice bath and fast internet. There is the skybridge that takes you straight to the shopping malls which was great because it rained a little while we were there. When we came back from shopping they had left us a nice plate of various local fruits. There were two options for breakfast in the morning and the food in the rooftop restaurant was good. We will definitely be coming back.
Great hotel in central location. Walking distance to Petronas Twin Towers and Bukit Bintang for shopping and restaurants. Room was clean and well worth the price paid.
The hotel is clean. People so polite. Near shopping mall
Excellent and convenient location to transit, shopping restaurants. Room was well used and tired looking and bathroom could do a good scrub down. Sky bar has a great view of the Twin Towers
Everything ok...just a bit disappointment on the hotel cost cutting online saying free fruits basket during the stay, but I have to buy my own banana from the supermarket. Some in room amenities were not standby, but based on request, last time was ready during the stay. Bed comfort only for Club.
Everything was just great, especially the location.
Room was spacious with excellent view of twin towers. Close and easy access to shopping and train with elevated walk way from third floor to conference centre across the road then through shopping mall to KLCC train station. Good breakfast everything was near perfect.
Hotel is conveniently located, just across street to Grand Hyatt where I attend a conference and cost about half the price. Room's spacious, roof top breakfast's lovely. Facilities are bit worn, otherwise perfect
Decent room, with all the basic facilities, Good shower amenities. The place is very much near suriya mall so you dont have to commute long. Also the subway is close by
Second stayed. Not as clean as my first stayed. Location is good. Not too long walk to Bukit Bintang area.
Very enjoyable stay at Impianna KLCC. Hotel Location & condition was great. Staffs were very nice and helpful.
3rd time in the Hotel. Quite disappointed that the rooms are not properly cleaned. Toilet bowl was loose, chair with stains. I did inform the management but only the toilet bowl was repaired. Maybe they did not understand me.
I stayed in the hotel for 2 nights with my wife and 2 year old son. The room was clean and spacious. We had a good time there especially the breakfast where you have 2 choices, western or Asian food restaurant. I would recommend this hotel to my friends and colleagues. The hotel is also nearby Pavillion mall and KLCC tower.
Room was spacious and well maintained, we loved everything about the palce
My 2nd time here and I picked a Deluxe room. Was given a high floor facing the Twin Tower. Very nice. The welcome fruits was nice gesture and the staffs were extremely polite and always smiling. Cannot complain about anything, just hope that the price would not go up after my compliment - Just joking!
Located in Golden Triangle, Impiana KLCC Hotel is a leisurely stroll from popular sights such as Petronas Twin Towers and Suria KLCC Shopping Centre. This 519-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's in central Kampong Dollah and also close to Petaling Street and Merdeka Square.
Enjoy a bite to eat at Tonka Bean Cafe, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. Start your day off with breakfast, available for a fee.
The 519 rooms are air-conditioned and have an array of amenities, including fireplaces, minibars, and coffee makers. LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer spring water baths, hair dryers, and free toiletries. Free newspapers, free bottled water, and safes are also available.
Guests of Impiana KLCC Hotel enjoy a full-service spa, an outdoor pool, and a fitness center. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 3 meeting rooms, and a business center.