Impiana KLCC Hotel

4.5 star property
Central hotel with 2 restaurants connected to the convention center in Kuala Lumpur

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Photo gallery for Impiana KLCC Hotel

Outdoor pool
Lobby
Interior detail
Bar (on property)
Couples treatment rooms, body treatments, aromatherapy

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

View in a map
13 Jalan Pinang, Kuala Lumpur, 50450
  • Place, KLCC Park
    ‪5 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Place, Petronas Twin Towers
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

Deluxe King Room

8.4 out of 10
Very good
(13 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Club Deluxe King

9.4 out of 10
Exceptional
(9 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Club Premier Room

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe King Plus

8.0 out of 10
Very good
(13 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Twin Plus

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Club Deluxe Twin

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Kuala Lumpur

Located in Kuala Lumpur City Centre, Impiana KLCC Hotel is within a 5-minute walk of Suria KLCC Shopping Centre and within 15 minutes of other popular attractions like KLCC Park. This 519-room, 4.5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. It's connected to the convention center in central Kuala Lumpur, and also a short walk from Petronas Twin Towers and Pavilion Kuala Lumpur.

What's nearby

  • Suria KLCC Shopping Centre - 3 min walk - 0.2 miles
  • KLCC Park - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 7 min walk - 0.4 miles
  • Petronas Twin Towers - 7 min walk - 0.4 miles
  • Berjaya Times Square - 17 min walk - 0.9 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Impiana KLCC Hotel - ‬1 min walk
  • ‪JP Teres - ‬1 min walk
  • ‪Thirty8 - ‬3 min walk
  • ‪Etiqa Twins Foodcourt - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Impiana KLCC Hotel

Central hotel with 2 restaurants connected to the convention center in Kuala Lumpur
Guests of Impiana KLCC Hotel enjoy a full-service spa, an outdoor pool, and a gym. Parking is MYR 5.00 per day (MYR 35.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for MYR 220 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a business center.
50-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Minibars, electric kettles, and free newspapers are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 35 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cedar on 15
  • Tonka Bean

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 141 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MYR 50 for adults and MYR 30 for children
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 35.00 per day
  • Rollaway bed fee: MYR 141 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Impiana
Hotel KLCC
Impiana
Impiana Hotel
Impiana KLCC
Impiana KLCC Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Kuala Lumpur
KLCC Hotel
Hotel Impiana Klcc
Impiana KLCC Hotel Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Hotel Hotel Kuala Lumpur

Frequently asked questions

Are free cancellation options available at Impiana KLCC Hotel?

Impiana KLCC Hotel provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Impiana KLCC Hotel?

This hotel is situated in Kuala Lumpur City Centre within a 10-minute walk of KLCC Park, Pavilion Kuala Lumpur, and Suria KLCC Shopping Centre. You'll also find Jalan Alor and Kuala Lumpur Tower less than a mile away.

Will I be able to park at Impiana KLCC Hotel?

Yes, valet parking is offered for MYR 35.00 per day.

Is there a spa available at Impiana KLCC Hotel?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, body wraps, and aromatherapy.

Does Impiana KLCC Hotel feature a casino at the property?

No, Impiana KLCC Hotel doesn't have a casino.

Will I find an indoor pool at Impiana KLCC Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Impiana KLCC Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Does Impiana KLCC Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Impiana KLCC Hotel have a restaurant that serves breakfast?

Yes, Impiana KLCC Hotel has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Impiana KLCC Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Impiana KLCC Hotel.

Does Impiana KLCC Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Impiana KLCC Hotel?

The closest major airport to Impiana KLCC Hotel is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.4 mi away (38 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.5 mi away.

Can I book a room with a balcony at Impiana KLCC Hotel?

No, at Impiana KLCC Hotel, there aren't any guestrooms that list a balcony.

Does Impiana KLCC Hotel have a wedding venue?

There are wedding services available at Impiana KLCC Hotel if that's in your vacation plans.

Impiana KLCC Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 448 out of 1006 reviews
Rating 8 - Good. 341 out of 1006 reviews
Rating 6 - Okay. 120 out of 1006 reviews
Rating 4 - Poor. 62 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nadim

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This was my go to hotel for nearly 15 years, and naturally myself and my company spent hundreds of thousands of pounds over the years. Unfortunately the few visits have clearly shown the standards of the hotel and level of service previously experienced has changed dramatically for the worst. The hotel changes staff constantly and it's very difficult to build any rapport. For this reason, I have now opted to use other hotels in KL and advised my colleagues to do the same. It's a big shame and very sad but unfortunately Impiana is just not what it used to be. Thanks for the memories and good luck for the future.
Stayed 1 night in Jan 2025

6/10 Okay

SURYANA BINTE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping and the porter/concierge staff were exceptional—always helpful and greeted us with genuine smiles. However, the front desk team lacked warmth and came across as insincere in their interactions, which impacted the overall welcome experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff
Stayed 9 nights in Jun 2025

10/10 Excellent

Hendrik

Liked: Cleanliness, amenities, property conditions & facilities
Staff of the hotel were excellent especially the ladies from the lobby and the restaurant. I would recommend to everyone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with the main attraction, KL Twin Towers insight and just a short walk away to shops & restaurants and monorail transport. Rooms at the back of the hotel have no views, so request or upgrade to an east facing room.
Stayed 6 nights in May 2025

10/10 Excellent

Arinjay, Saskatoon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Close to sites and restaurants.
Stayed 6 nights in May 2025

6/10 Okay

Bassem

Traveled with partner
Disliked: Property conditions & facilities
Location is great but the service needs more attention - good not great
Stayed 1 night in May 2025

10/10 Excellent

Maqbool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impiana is a great hotel

Excellent location (next to Petronas Towers), wonderful staff, plenty of restaurant options within walking distance, very good breakfasts, got an upgrade as well. Extremely happy with our stay.
Stayed 7 nights in May 2025

8/10 Good

Jenny

Traveled with family and small children
Liked: Cleanliness
Reception and Concierge staff are very helpful and friendly. The staff in the restaurant and chefs didn’t have a customer service. The head chef in the kitchen were very discriminating. I had experienced it for the first 2days we were there and told my husband and he was furious then the third day he witnessed it himself, this chef was rude to the other guests and my husband said to the chef that is that how he treat a guest. The chef apologised but this should not happen. I understand that it gets busy but no matter what you must still treat guests with respect and just a simple smile will go a long way.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sanieska April, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo del hotel. Regresaria ahi una y mil veces mas.
Stayed 4 nights in Apr 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing, from the staff to the middle hotel sky bar with a view of the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily, Hancock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

ANGELYN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Felipe

Stayed 2 nights in Dec 2024

8/10 Good

Zuzana

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Naseer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water leaks in 4 different rooms they moved us too. Finally when they accepts to give us a full refund but it’s been 2 months and I’m still waiting.
Stayed 7 nights in Jan 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location was perfect

Excellent location for the short stay I had in KL. Very central for all the sights, walking distance to most things
Stayed 2 nights in Jan 2025

6/10 Okay

ileana

Stayed 2 nights in Jan 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Felecia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff beautiful facilities and rooms. We have stayed here several times and definitely recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Staff & service, amenities, property conditions & facilities
Fabulous stay, staff so helpful and friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Felecia

Stayed 1 night in Dec 2024

10/10 Excellent

Felecia

Stayed 5 nights in Dec 2024