Located in Bukit Bintang within a short walk of Pavilion Kuala Lumpur, Hotel Istana Kuala Lumpur City Center is within a mile (2 km) of other popular sights such as Petronas Twin Towers. This 505-room, 4.5-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool. Located in central Kuala Lumpur, the hotel is also near Petaling Street and Merdeka Square.

Dining

Enjoy dining at Urban, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.

Rooms

Hotel Istana Kuala Lumpur City Center's 505 rooms are air-conditioned and provide coffee makers, free newspapers, and free bottled water. Guests can expect free WiFi and cable TV. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include safes, phones, and ironing boards.

Property features

Guests of Hotel Istana Kuala Lumpur City Center enjoy a full-service spa, an outdoor pool, and a children's pool. There's valet parking for a fee and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, 2 spa tubs, and a sauna.

Highlights

  • Walking distance to Pavilion Kuala Lumpur
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Hotel Istana Kuala Lumpur City Center

No 73 Jalan Raja Chulan Kuala Lumpur 50200

Hotel Amenities

Hotel Amenities

The popular Hotel Istana Kuala Lumpur City Center features three restaurants, and a lobby-area lounge. Business amenities at this 4.5-star hotel consist of a business center, secretarial services, and a conferences/meeting rooms. The hotel offers complimentary high-speed Internet access throughout. In addition to a full-service spa, Hotel Istana Kuala Lumpur City Center provides an outdoor pool, a children's pool, and a fitness facility. Onsite parking is available.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Babysitting or childcare 
  • Number of floors - 23 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Free WiFi 
  • Designated smoking areas 
  • Concierge services 
  • Total number of rooms - 505 
  • Laundry facilities 
  • Luggage storage 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Conference space size (feet) - 689 
  • Area shuttle (surcharge) 
  • Number of meeting rooms - 19 
  • Conference center 
  • Sauna 
  • Spa services on site 
  • Steam room 
  • Children's pool 
  • Outdoor pool 
  • Coffee shop or café 
  • Wedding services 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Number of spa tubs - 2 
  • Valet parking (surcharge) 
  • Garden 
  • Number of restaurants - 2 
  • Conference space size (meters) - 64 
  • Snack bar/deli 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

Hotel Istana Kuala Lumpur City Center offers 505 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Premium TV channels 
  • Blackout drapes/curtains 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • Cable TV service 
  • Desk 
  • Free WiFi 
  • Partially open bathroom 
  • Hair dryer 
  • Room service (24 hours) 
  • Iron/ironing board 
  • In-room safe 

Where to Eat

Urban - Serves grilled Asian and international cuisines in a bright and spacious setting.

Taman Sari Brasserie - Multiple arched windows highlight this relaxed venue; Taman Sari serves Malaysian buffet dishes, and serves a buffet breakfast (surcharge).

Trishna Northern Indian - Serves lunch and dinner.

Songket Lounge - Features live music, drinks, and snacks off the lobby area.

24-hour room service is available.

Nearby Things to Do

Large potted plants, a sundeck with lounge chairs, and a gazebo grace the outdoor pool area. Fitness facilities include stationary bikes, treadmills, and strength-training equipment. Guests can also enlist the help of a personal trainer and take weekly yoga and dance classes.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Services

Hotel Istana Kuala Lumpur City Center features Sompoton Spa, with 10 double and single suites, a couple's spa tub, separate steam rooms and saunas for men and women, and the Pevonia Botanica skincare line. Guests must be at least 16 years old to use spa facilities.

  • Massages 
  • Minimum age to access spa is 16 
  • Number of treatment rooms 10 
  • Couples treatment rooms 
  • Sauna in spa 
  • Spa tub in spa 
  • Body treatments 
  • Facial treatments 

Hotel Policies

Check-in

Check-in time ends at 2 PM

Check-in time starts at 2 PM

Check-out

Check-out time is Noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MYR 54 per person (approximately)
  • Airport shuttle fee: MYR 250 per vehicle (one way)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Istana
  • Hotel Istana City Center
  • Hotel Istana Kuala Lumpur City Center
  • Istana
  • Istana City Center
  • Istana Hotel
  • Istana Hotel Kuala Lumpur City Center
  • Istana Kuala Lumpur City Center

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.


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