Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Business center
Laundry facilities

Located in Bukit Bintang within a short walk of Pavilion Kuala Lumpur, Hotel Istana Kuala Lumpur City Center is within a mile (2 km) of other popular sights such as Petronas Twin Towers. This 486-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool. Located in central Kuala Lumpur, the hotel is also near Petaling Street and Merdeka Square.

Enjoy dining at Urban, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.

Dining

Rooms

Hotel Istana Kuala Lumpur City Center's 486 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. 42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include free bottled water, safes, and phones.

Guests of Hotel Istana Kuala Lumpur City Center enjoy a full-service spa, an outdoor pool, and a children's pool. Onsite parking is available, both free self and paid valet parking (MYR 20 per day)—also useful is an airport shuttle (available 24 hours) for MYR 250 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, 2 spa tubs, and a sauna.

Property features

Highlights

  • Walking distance to Pavilion Kuala Lumpur
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Istana Kuala Lumpur City Center

Hotel Amenities

Hotel Amenities

The popular Hotel Istana Kuala Lumpur City Center features three restaurants, and a lobby-area lounge. Business amenities at this 5-star hotel consist of a business center, secretarial services, and a conferences space. The hotel offers complimentary WiFi is available throughout. In addition to a full-service spa, Hotel Istana Kuala Lumpur City Center provides an outdoor pool, a children's pool, and a fitness facility. Valet and limousine services are available as well as free onsite parking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Number of floors - 23 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Free WiFi 
  • Luggage storage 
  • Concierge services 
  • Total number of rooms - 486 
  • Designated smoking areas 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Conference space size (feet) - 689 
  • Number of meeting rooms - 19 
  • Tennis on site 
  • Conference center 
  • Free self parking 
  • Sauna 
  • Spa services on site 
  • Steam room 
  • Children's pool 
  • Outdoor pool 
  • Coffee shop or café 
  • Wedding services 
  • Elevator/lift 
  • Number of spa tubs - 2 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Garden 
  • Snack bar/deli 
  • Conference space size (meters) - 64 
  • Number of restaurants - 2 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Valet parking (surcharge)

Room Amenities

Hotel Istana Kuala Lumpur City Center offers 486 air-conditioned accommodations with minibars and safes. 42-inch LED televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Premium TV channels 
  • Blackout drapes/curtains 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • Cable TV service 
  • Desk 
  • Free WiFi 
  • Partially open bathroom 
  • Hair dryer 
  • Room service (24 hours) 
  • LED TV 
  • Rollaway/extra beds (surcharge) 
  • Iron/ironing board 
  • In-room safe 

Where to Eat

Urban - Serves grilled Asian and international cuisines in a bright and spacious setting.

Taman Sari Brasserie - Multiple arched windows highlight this relaxed venue; Taman Sari serves Malaysian buffet dishes, and serves a buffet breakfast (surcharge).

Trishna Northern Indian - Serves lunch and dinner.

Songket Lounge - Features live music, drinks, and snacks off the lobby area.

24-hour room service is available.

Nearby Things to Do

Large potted plants, a sundeck with lounge chairs, and a gazebo grace the outdoor pool area. Fitness facilities include stationary bikes, treadmills, and strength-training equipment. Guests can also enlist the help of a personal trainer and take weekly yoga and dance classes.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Services

Hotel Istana Kuala Lumpur City Center features Ayer Spa, with 10 double and single suites, a couple's spa tub, and separate steam rooms and saunas for men and women. Guests must be at least 16 years old to use spa facilities.

  • Steam room in spa 
  • Massages 
  • Minimum age to access spa is 16 
  • Number of treatment rooms 10 
  • Couples treatment rooms 
  • Sauna in spa 
  • Spa tub in spa 
  • Body treatments 
  • Facial treatments 

Hotel Policies

Check-in

Check-in time ends at 2 PM

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

No pets or service animals allowed

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MYR 54 per person (approximately)
  • Airport shuttle fee: MYR 250 per vehicle (one-way)
  • Valet parking fee: MYR 20 per day
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Istana
  • Hotel Istana City Center
  • Hotel Istana Kuala Lumpur City Center
  • Istana
  • Istana City Center
  • Istana Hotel
  • Istana Hotel Kuala Lumpur City Center
  • Istana Kuala Lumpur City Center

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.


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