Hotel Ambassador Bukit Bintang

3.0 star property
Central hotel with 20 restaurants connected to the convention center in Kuala Lumpur

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Photo gallery for Hotel Ambassador Bukit Bintang

Property grounds
Deluxe Room, 1 Queen Bed, City View | 1 bedroom, individually decorated, desk, laptop workspace
Lobby
City shuttle
Standard Single Room | Room amenity

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
No. 44 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Changkat Bukit Bintang
    ‪2 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪3 min walk‬
  • Place, Berjaya Times Square
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

Deluxe Double Room (with Window)

  • 192 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed, City View

  • 168 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • 120 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 King Bed

  • 168 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 2

Family Triple Room

  • Sleeps 3

Superior King (No Window)

  • Sleeps 2

Super Single Room

  • Sleeps 1

Superior Twin (No Window)

  • Sleeps 2

Superior Queen(No Window)

  • Sleeps 2

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About the neighborhood

Kuala Lumpur

Located in Bukit Bintang, Hotel Ambassador Bukit Bintang is within a 5-minute walk of Pavilion Kuala Lumpur and within 15 minutes of other popular attractions like Berjaya Times Square. This 50-room, 3-star hotel has 20 restaurants and 10 coffee shops/cafes, along with free in-room WiFi. It's connected to the convention center in central Kuala Lumpur, and also a short walk from KLCC Park and Suria KLCC Shopping Centre.

What's nearby

  • Lot 10 Shopping Centre - 1 min walk - 0.1 miles
  • Changkat Bukit Bintang - 2 min walk - 0.1 miles
  • Jalan Alor - 3 min walk - 0.2 miles
  • Pavilion Kuala Lumpur - 3 min walk - 0.2 miles
  • Berjaya Times Square - 7 min walk - 0.4 miles

Getting around

  • Bukit Bintang Station - 1 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪Damascus BBQ - ‬1 min walk
  • ‪Shawarma Halab - ‬1 min walk
  • ‪Lot 10 Hutong (十號胡同) - ‬1 min walk
  • ‪Bintang Walk - ‬1 min walk

About this property

Hotel Ambassador Bukit Bintang

Central hotel with 20 restaurants connected to the convention center in Kuala Lumpur
At Hotel Ambassador Bukit Bintang, guests have access to free WiFi in public areas, express check-in, and express check-out. If you drive, self parking is MYR 20 per day, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for MYR 90 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities, a hair salon, and a gift shop.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer rainfall showers, free toiletries, and slippers. Refrigerators, electric kettles, and ironing boards are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free area shuttle
  • Self parking on site (MYR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 10 coffee shops/cafes
  • 20 restaurants

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • Built in 2010
  • Renovated entire property - December 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MYR 90 per vehicle
  • Self parking fee: MYR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 2 PM—-1 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ambassador Bukit Bintang
Ambassador Bukit Bintang Kuala Lumpur
Ambassador Hotel Bukit Bintang
Hotel Ambassador Bukit Bintang
Hotel Ambassador Bukit Bintang Kuala Lumpur
Ambassador Bukit Bintang
Hotel Ambassador Bukit Bintang Hotel
Hotel Ambassador Bukit Bintang Kuala Lumpur
Hotel Ambassador Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Are free cancellation options available at Hotel Ambassador Bukit Bintang?

Hotel Ambassador Bukit Bintang offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What is there to do near Hotel Ambassador Bukit Bintang?

This hotel is situated in Bukit Bintang within a short 11-minute walk of Berjaya Times Square and also 15 minutes on foot from KLCC Park. You'll also find Pavilion Kuala Lumpur and Suria KLCC Shopping Centre less than a mile away.

Is there parking available at Hotel Ambassador Bukit Bintang?

Yes, parking is offered for MYR 20 per day. Though parking is limited, accessible parking is also available.

Does Hotel Ambassador Bukit Bintang feature a casino at the property?

No, Hotel Ambassador Bukit Bintang doesn't have a casino.

Is there an indoor pool at Hotel Ambassador Bukit Bintang?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Ambassador Bukit Bintang?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and slippers as well as 20 restaurants.

Are there hot tubs at Hotel Ambassador Bukit Bintang?

No, this hotel doesn't have a spa tub.

Does Hotel Ambassador Bukit Bintang have a restaurant with a breakfast menu?

No, Hotel Ambassador Bukit Bintang doesn't have a restaurant that serves breakfast.

Does Hotel Ambassador Bukit Bintang allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Ambassador Bukit Bintang.

Are there connecting rooms at Hotel Ambassador Bukit Bintang?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Ambassador Bukit Bintang?

The closest major airport to Hotel Ambassador Bukit Bintang is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.7 mi away (35 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.1 mi away.

Can I book a room with a balcony at Hotel Ambassador Bukit Bintang?

No, there aren't any guestrooms with balconies at Hotel Ambassador Bukit Bintang.

Reviews

Hotel Ambassador Bukit Bintang Reviews

6.6

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities
Rating 10 - Excellent. 12 out of 87 reviews
Rating 8 - Good. 26 out of 87 reviews
Rating 6 - Okay. 27 out of 87 reviews
Rating 4 - Poor. 12 out of 87 reviews
Rating 2 - Terrible. 10 out of 87 reviews

Reviews

8/10 Good

Normah

Liked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Lim

Still can be your Improved

Location is good
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
staff are friendly. Cleaning our room ever day. Just the shower temperature is not going well. please check it from time to time..
Stayed 3 nights in Oct 2019

6/10 Okay

Guillermo Francisco

Liked: Cleanliness, staff & service

Good, once they recognize my reservation

Everything was ok, once I got a room. They had no idea who I was and what Hotels.com is. They "let me stay" because I arrived at 3am, but I had to change room the next day, fortunately I only carry one backpack so it wasn't a big problem for me.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities
teruk layanan
Stayed 2 nights in Jun 2019

8/10 Good

najmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
poor room condition, please do not go for a room without window..its just terrible
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Chang, Sabah

Disliked: Property conditions & facilities, room comfort

Good if you are solo

Room condition is average. Need maintenance and upgrade. Room allocated is without a window. One ceiling light went out of commission middle of the night and no replacement was offered. Good location and that's about it. Nothing to shout about the overall condition of the hotel.
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
WiFi was awful and things were not very clean. The shower was working but not perfectly
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice Location, strong wifi, smelly and noisy

The hotel located in very great localtion. Just across the street and you will find mass transportation (also, near shopping mall). The wifi is really strong, best I've found in Malaysia (better than those 5 stars). Btw, I know and accept that it is natural smell of south asian hotel, I do not like it. Also, the sound -both from hall way and the street is really loud)- be prepared cos they stay up really late at night.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a smoke free room and got a smoking room No one to help with luggage was handed a key and pointed to the elevator The fridge did not work The toilet hose leaked over night saturating all of my things in the bathroom Went out for breakfast and was locked out of my room as I forgot to come back down the previous day and pay the service tax when I arrived as I was jet lagged A phone was in my room and the staff could have called to remind me but chose to lock me out instead
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

With a dirty old man manager

Dirty old man manager knocked on my doorr to ask if I am using whatsapp because he wants to communicate with me..scary Dirty old man!! From that time on, I was placing the bed to block the door because I was afraid that he migjt try to come in when I am asleep. I did nof feel safe
Stayed 4 nights in Aug 2017

8/10 Good

Umama Shuhorah

Stayed 1 night in Apr 2017

4/10 Poor

Mk, penang

Disliked: Cleanliness, property conditions & facilities, room comfort

Sub standard facility

The first family room we checked in was like an oven. Both wall mounting air conditioners were blowing hot air at 16C temperature. The technician came and went to correct the outdoor compressor. After 30 minutes they should be up and runninn was the promised. We wasted 60 min with No improvement and requested to Room changing. we moved to another room but the basin in the toilet was leaking. The duvet covers looked being recycled. Poor experience. What it advertised isn't what we expected to get.

10/10 Excellent

DYG RATNAWATI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conveinent

clean and amazing

6/10 Okay

Hanif

Liked: Cleanliness, staff & service

Affordable and strategic location

Middle of shopping haven, short walks to malls e.g Pavilion, Lot 10, Fahrenheit, near to monorail station, taxi friendly area.

6/10 Okay

Verified traveler

2/10 Terrible

I travel a lot, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not too good

Room was dirty, no air remote, no plug converter for TV, Curtin tyed with a peace material, I can go on, it needs update Staff were very pleasent

8/10 Good

Vio, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Centrally located. Efficient, friendly staff. Good value ...........There are a lots of restaurants, shopping area nearby the hotel.....Overall is good.......Hotel was fine well located Rooms are small but clean Bathroom are clean ............Hotel close to shopping, eateries and pubs. Also convenient to train stations and within walking distance.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Zheng Yi, singapore

Liked: Cleanliness, staff & service

Can be improved

Very small room, not fit for big size people. Not a perfect clean room if we compare with a 5 star hotel. Room looks gloomy but for a price like this at such a convenient place, i can't expect much.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a stench smell in the elevator due to water leak below the elevator..

6/10 Okay

Bianca, Australia

Liked: Cleanliness

Quick 3 night stay

I had a room without a window- and it was fine. Decent sized room- awesome bed. That's all you need right?

6/10 Okay

Enrique, Montreal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was good for the prive, old hotel, cleanser but room need to be painted, look old and use