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Grand Hyatt Kuala Lumpur

5.0 out of 5.0

Recent guest reviews

one of most modern hyatt hotel i have visited , very nice intersting sky lobby at 39 th floor with nice 360 dg view ! and when you need to reach your room from ground floor you should first use lift to sky lobby then change the lift to floor which your room located down and vice versa but the negative point is food prices which very high with ordinary taste .

Excellent hotel, super friendly staff, good facilities, modern rooms and very nice breakfast buffet. Sportsbar, restaurant and pool good spots to relax and hang out. Hotel situated close to Petronas, shopping malls and restaurants. Will surely visit again.

It is a good hotel, good location. The area is near to the main attractions, but not directly in front of the twin towers of Petronas. As hotel it is ok, having good service, normal prices and qualified employees. I think, they need to increase the variety of food in the menu.

The Grand Hyatt is luxurious and comfortable with all of the bells and whistles. The staff are incredibly friendly and want to make your stay exceptional. The pool is an oasis to cool down in the hot, muggy afternoons. My whole family was able to relax during our stay in this hotel. All this being said, I wasn't a huge fan of the immediate area where Grand Hyatt, or any of all the high end hotels, are located. It is surrounded by enormous malls, if you're into that sort of thing, without much culture or character. For that, you'll have to take a taxi or Uber to see some of the older parts of the city. However, I would highly recommend you spend the extra money to have a view of the Petronas Towers. It is the jewel of KL and an architectural wonder. The view blew us away every time we saw it. It is best seen lit up at night though you can't beat waking up to something so marvelous in the mornings either.

Firstly i enter this hotel the wow factor you give for the first experience.The staff are friendly and helpful. The breakfast are fantastic and the view are so beautiful. you can enjoy here for the business and couple vacation. well done for this trip.

We had a room with a view of the towers, which was huge and very comfortable. Parts of the hotel are a little dated and tired but the GH had the best buffet breakfast I've ever had with a selection of everything from the egg station, to Indian, Chinese, Japanese, continental, cereals, bakery, bagels and amazing juices! Not related but I think it should be mentioned: A word of warning if visiting KL, snatch thefts by people on mopeds are sadly an occurrence around areas such as Bukit Bintang.

A brilliant hotel with fantastic staff. A real must to stay In if you are visiting KL for business or pleasure. Check out JP Terrace for lunch or dinner. Stay on the club floor for an even better experience.

Excellent front desk. The caring and attention to details impressed me upon check-in and check-out. Locate 3-min walk from Suria KLCC, where is good for shopping and dining, as road traffic is in general bad.

We came for a mega family trip during new years. The sofa was sizeable enough to serve as the extra bed for the kid. We also arrange an extra single bed for the other kid, and still there was enough space. Toilet separate from shower cubicle which as good. Lobby located at a very high floor with a magnificent view over the twin towers, especially being able to watch the fireworks during new years' eve. Walking distance to KLCC with a big shopping complex. The pool was big but slightly cold for December swimming. Gym had the full range of equipment. Breakfast served a full western and asian buffet. Bistro at the lobby level had good satay and chicken rice. As a Hyatt member, services good as expected.

I have stayed at over one hundred 5* hotels & resorts worldwide. The Grand Hyatt KL stands outs to be one of the best. Seriously, this place is really fantastic. Their location, facilities, amenities, dining and especially the staff makes this a 5+ stars destination. My wife is a type 1 diabetic and has gluten-free dietary requirements. The entire Food & Beverage department along with the Grand Club staff bent over backwards to accommodate her. The chef and his staff were great. My highest regards and kudos to Arie and Mawie. Thank you Grand Hyatt Kuala Lumpur! You guys are the best. My wife and I will always remember our week at the GH-KL.

12 Jalan Pinang Kuala Lumpur

Located in Golden Triangle, Grand Hyatt Kuala Lumpur is a leisurely stroll from popular sights such as Petronas Twin Towers and Suria KLCC Shopping Centre. This 5-star hotel has 412 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. Located centrally in Kampong Dollah, it's also close to Petaling Street and Merdeka Square.


There are ample dining options with 3 onsite restaurants, including JP teres, which specializes in Malaysian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with buffet breakfast, available for a fee.


Grand Hyatt Kuala Lumpur's 412 soundproofed rooms provide minibars, coffee makers, and free newspapers. Guests can expect 42-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free bottled water, laptop-compatible safes, and phones are also standard.

Property features

Guests of Grand Hyatt Kuala Lumpur enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Deluxe Room, 1 King Bed (Tower View)

King 1 | Sleeps 3

Room, 1 King Bed (Tower View)

King 1 | Sleeps 3

Grand Twin Room, View

Twin 2 | Sleeps 3

Club Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 2359 reviews