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Grand Hyatt Kuala Lumpur

5.0 out of 5.0

Grand Hyatt Kuala Lumpur

5.0 out of 5.0
Overview Reviews Amenities & Policies
12 Jalan Pinang, Kuala Lumpur,
1-844-663-2269
4.5 out of 5
89.0% based on 3940 reviews
TripAdvisor Traveler Rating
Value
Rooms
Cleanliness
Service

Recent guest reviews

I had one night for KL for business meetings. I was finishing my meetings late the second day and had a long flight immediately after. Hotel gave me late checkout at no cost to allow me time to change and get ready for the long flight ahead although they were having high occupancy but they were considerate of my case. They are amazing. The facilities in the room, the interior design and the view are just awesome. This is my choice now when I go to KL for sure.

i spent two nights in this hotel on business trip. The room is spacious and the bathroom is big with a separated toilet and wardrobe closet. I had a very nice view during my breakfast (Twin Tower view) and is is 5-7 minute walk to KLCC, if you want to do some shopping.

Room was clean. I was greeted with my name. Service was very hospitable. Only point to rub on is the breakfast. For such a brand, I was expecting to have a bigger buffet, with more varieties. Will I choose this Hotel again, yes..

We held a small conference at the Grant Hyatt. The room rate was a great value, and the food was excellent quality for our conference rate. The hotel staff is very well trained and the service was courteous and efficient. I would highly recommend staying here when you visit Kuala Lumpur.

Friendly staffs, great accommodation, good food, right in the middle of Kuala Lumpur. Room was super clean. Sky lobby make it more privacy for guests to check in. I would recommend this hotel if you are looking for a 5 star stay and services.

The check-in, the staff, the room, the restaurants, and above all--the view of Petronas Towers so close you can almost touch them. This is one great place to stay, for business or personal. Highly recommended.

Have stayed here three times this year and always had a great stay. Staff were very welcoming and restaurant staff @ 38 (restaurant) were always very friendly and quick to clear plates, offer to get another beverage & make custom orders. (Tip: If going to the fitness center you can access from the room floors but only from one side of the elevator banks - pay attention to the signs)

The hotel is next to the convention center which is very convenient. The rooms are beautiful and well maintained. The customer service is exceptional on every level of staff I met and worked with. Overall a great hotel!!!!

The hotel has a convenient down town location, great welcoming and warm staff and the rooms despite the busy city centre are quite. The consierge gave superb advice for after business exploration taking into consideration rush hours, distance and opening hours of different sights.

7 mins walk to Bukit Bintang via the overhead bridge. Comfortable room and good security. Great facilities for business meeting and conference. Could be better with eye catching directional signs from room to all facilities such as gym, restaurant and meeting rooms.

12 Jalan Pinang Kuala Lumpur

Hotel highlights

  • Steps from Kuala Lumpur Convention Centre and Aquaria KLCC
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Kuala Lumpur City Centre, Grand Hyatt Kuala Lumpur is next to popular attractions like Kuala Lumpur Convention Centre and Aquaria KLCC. This 5-star hotel has 411 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's connected to the convention center in central Kuala Lumpur, and also a short walk from Petronas Twin Towers and Pavilion Kuala Lumpur.


Dining

There are ample dining options with 3 onsite restaurants, including JP teres, which specializes in Malaysian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.


Rooms

A 42-inch LED TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a minibar, a coffee maker, and free bottled water.


Property features

Guests of Grand Hyatt Kuala Lumpur enjoy a full-service spa, an outdoor pool, and a children's pool. Onsite parking is available, both free self and paid valet parking (MYR 25 per day)—also useful is limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a sauna, and free WiFi in public areas.

Room options

Grand Twin Room

Twin 2 | Sleeps 3
from $143

Club Twin Room (Tower View)

Twin 2 | Sleeps 3

Club Room, 1 King Bed (Tower View)

King 1 | Sleeps 3

Club Twin Room

Twin 2 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend this hotel

Total of 3940 reviews

Grand Hyatt Kuala Lumpur

12 Jalan Pinang, Kuala Lumpur, 50450
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.