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Grand Hyatt Kuala Lumpur

5.0 out of 5.0

Recent guest reviews

Best luxury hotel in KL hands down. Views were amazing and staff really go out of their way to make me feel at home. Food and breakfast was excellent however can further improve for the restaurant at the pool

Wow. What an awesome stay. One night only but our room was stunning with every possible thing thought of including multiple kids channels and 3 jars of sweets for little sir to chose from. Service: Best I have experienced in Asia and I've travelled extensively in 5 star accommodation. Restaurant: Crazy good!!! Breakfast was an event not just a meal. View is stunning, ambience lovely. Room: Super clean, lots of considerate touched, very modern, amazing views, super comfy bed. Location: 9/10 - short walk to KLCC park Pool: More wow factor. We loved it as did our 3 yr old. Price: On the pricey side for KL but worth every single penny!!!!!! Well done Grand Hyatt Kuala Lumpur, simply amazing from top to bottom.

This hotel is pure luxury. The rooms are large, comfortable and offer all the amenities you could want. The property is also new and modern, with an absolutely gorgeous pool area and beautiful views to the Petronas Towers. Breakfast was included in my rate and for those who don't have it included, I would still recommend trying it because it was sensational. So many choices and a good range of different Malaysian delights. I wish I stayed a few more than one night, so I could make a dent on the generous breakfast offerings! Service was swift and friendly and the hotel bar was also memorable, with a front row seat of the towers.

This is our first time in a Hyatt Hotel and I must say they have won me over as client. The attention is unbelievable, they really pay attention to the details and make your stay as comfortable as possible. We were in Kuala Lumpur for three days only and for the first time ever we stayed and enjoyed a full day in the hotel using the facilities and getting massages. I don't eat gluten, and since they found out it has been as if I have a flag on my head because they see me and they run to get me GF food. It is really something, they go the extra mile for you. Highly recommended I will most definitely look up more Hyatt hotels in my next travels.

i have been in this hotel in February 2017. The hotel is located at walking distance from the Petronas towers, right in the downtown of the city. The hotel is spectacular. The reception service is fast and excellent. The room was fantastic, large, clean, with all amenities and facilities you may need. bathroom was very large and sophisticated. The buffet at breakfast was spectacular, even too big, difficult to get a choice. The restaurant for dinner was a la carte and with excellent food. There is a very good taxi service linked to the hotel. Wifi is free and fast. The gym was excellent and the SPA area as well was very nice and clean. Maybe it is more expensive than other hotels in the area but is all worthwhile. I will come back here for sure.

Perfect location near the klcc and pavilion malls and and also not far from other important places for your tour The stuff are just beautiful people smiling always and will make your stay just easier if you're visiting Malaysia for the 1st time .

Great view when you arrived at the Sky Lobby at the 39th Floor, and when i check-in at the front desk I was told that I booked a Club Room therefore the lovely staff escort me to the Club Lounge Check-in. I was amazed with their hospitality services and next i was greet by another lovely Staff "Jolene" she smiles a lot which gives me a warm feeling at the desk and I have been served with welcome drinks. The Club Lounge is at the 37 Floor which is one floor below Thirty8 restaurant and guess what? I'm so close to KLCC and that was the best view I have from the 37 floor. I spend whole day drinking and also enjoying cookies there in a quite place. I have been to the pool for a short visit jumping into the pool of 1.2m which is about 4 feet depth. The water is cooling and best of all it was salty water which does not have high contains of chlorine which can injured you eyes. Lovely Pool with canopies by the side of the pool, I really have great time there.

Everything was just great. Located in the heart of KL you can do most of the sight seeing by foot. Pool hotel, service, access to the lobby and the rooms with highspeed elevators was great. An amazing breakfast buffet was always the perfect start into the day.

TQVM Mr.Alli for quick check in process and i received a suprise gift (box fill with choc) from him, as a complimentary for second time im staying here. Tq Mr.Inder from Thirty8 for your prompt services and managed my table booking during his off-day. TQ Mr.Muji from Thirty8 for your lovely service too. I really appreciate you guys and tq for always make me feel special. I will come back again soon. Much love, Marina.

Grand Hyatt is one of the best hotels I have stayed at! It is more than a 5 star hotel. The staff were outstanding, the service friendly and professional and the accommodation was excellent! The location of the hotel could not have been better for touring, shopping or dining - all in easy walking distance. The conference facilities were superb. You will not make a mistake staying here!

12 Jalan Pinang Kuala Lumpur

Located in Golden Triangle, Grand Hyatt Kuala Lumpur is a leisurely stroll from popular sights such as Petronas Twin Towers and Suria KLCC Shopping Centre. This 5-star hotel has 412 rooms and welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. Located centrally in Kampong Dollah, it's also close to Petaling Street and Merdeka Square.


There are ample dining options with 3 onsite restaurants, including JP teres, which specializes in Malaysian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with buffet breakfast, available for a fee.


Grand Hyatt Kuala Lumpur's 412 soundproofed rooms provide minibars, coffee makers, and free newspapers. Guests can expect 42-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free bottled water, laptop-compatible safes, and phones are also standard.

Property features

Guests of Grand Hyatt Kuala Lumpur enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Deluxe Room, 1 King Bed (Tower View)

King 1 | Sleeps 3

Room, 1 King Bed (Tower View)

King 1 | Sleeps 3

Grand Twin Room, View

Twin 2 | Sleeps 3

Club Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 2292 reviews