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Recent guest reviews

We like the spaciousness in an overall sense, the good level of cleanliness, and the daily buffet breakfast. We are learning to get use to the location of the property.

Stayed here second time and I was upgraded too however I realised rooms are not sound proof the next door room had party going on all night and the staff were not able to stop them whole night wasted. Not happy. 5 am security staff intervened and it stopped for 30 mins and went on again. So no words there. Staff too many new don’t have many experienced or trained staff on front desk that is a no no .

Was overall all good. Stayed for three days. The cushion had hairs but apart from that overall it was a good experience. Located next to IMBI Monorail and other services. Breakfast was ok nothing exciting but rooms were very comfortable.

10 Jalan Cendana Kuala Lumpur

Hotel highlights

  • Walking distance to Petronas Twin Towers
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Kuala Lumpur City Centre within a short walk of Petronas Twin Towers, Fraser Residence Kuala Lumpur is within a mile (2 km) of other popular sights such as KLCC Park. This 5-star aparthotel welcomes guests with 445 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM. Savor a meal from the comfort of your room with 24-hour room service, or grab a bite to eat at the onsite restaurant.


Rooms

Each apartment is soundproofed and features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. An LCD TV comes with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer. Other standard amenities include a washer/dryer, free bottled water, and a safe.


Property features

Fraser Residence Kuala Lumpur features an outdoor pool, a children's pool, and a fitness center. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury aparthotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

1 Bedroom Premier

1 King Bed | Sleeps 2

2 Bedroom Executive

1 King Bed and 2 Twin Beds | Sleeps 4

1 Bedroom Deluxe

1 King Bed | Sleeps 2

1 Bedroom Executive

1 King Bed | Sleeps 2

Guest reviews for Fraser Residence Kuala Lumpur

Everyone (4) Couples (1)
5
Partner Couples Business Business

We like the spaciousness in an overall sense, the good level of cleanliness, and the daily buffet breakfast. We are learning to get use to the location of the property.

By , from Singapore on Apr 19, 2019

Review comment responded on May 1, 2019

Dear MLLieu, Your ratings and comments have been shared with the team and relevant department heads and I am confident that your praise will serve to motivate all of us further as we strive to provide the best possible experience to all our guests. We sincerely appreciate your comments as it is through caring guests such as yourself and through your feedback that we are able to gain first-hand feedback to assist us in continually monitor and improve both the quality of our products and the standards of services provided. With this in mind, we would like to once again thank you for your feedback and we most certainly look forward to welcoming you back to Fraser Residence Kuala Lumpur again in the near future. Regards Ferhad

4
Everyone

By on Nov 24, 2018

Review comment responded on Nov 26, 2018

Dear Sir/ Madam, I am delighted that you enjoyed your stay with us and have shared your ratings with the team. It is our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle-free stay. On behalf of our entire team here at Fraser Residence Kuala Lumpur, thank you again for the feedback. My team and I look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Regards Ferhad

5
Everyone

By on Sep 10, 2018

Review comment responded on Sep 12, 2018

Dear Sir/ Madam, I am delighted that you enjoyed your stay with us. I have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you for choosing the Fraser Residence Kuala Lumpur as your preferred hotel and we look forward to welcoming you back soon. Regards Ferhad

3

stay at fraser residence

Everyone

Stayed here second time and I was upgraded too however I realised rooms are not sound proof the next door room had party going on all night and the staff were not able to stop them whole night wasted. Not happy. 5 am security staff intervened and it stopped for 30 mins and went on again. So no words there. Staff too many new don’t have many experienced or trained staff on front desk that is a no no .

By , from singapore on Apr 12, 2018

Review comment responded on May 16, 2018

Dear Ashish, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mr Tan Jin Seng General Manager

4

good central serviced apartment hotel

Everyone

Was overall all good. Stayed for three days. The cushion had hairs but apart from that overall it was a good experience. Located next to IMBI Monorail and other services. Breakfast was ok nothing exciting but rooms were very comfortable.

By , from Singapore on Mar 25, 2018

Fraser Residence Kuala Lumpur

10 Jalan Cendana, Kuala Lumpur, 50250
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