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DoubleTree by Hilton Shah Alam i-City

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Photo gallery for DoubleTree by Hilton Shah Alam i-City

A modern hotel with a pool area, surrounded by greenery and a tall building in the background.
A spacious lobby with a modern reception desk, comfortable seating areas, and a decorative chandelier.
A spacious lobby with a bar area, comfortable seating, and large windows offering a view of the outdoors.
A spacious lobby with a bar area, seating arrangements, and a large window offering a view.
A spacious lobby with a high ceiling and a central floral arrangement.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Air conditioning
  • Gym

Explore the area

View in a map
i-City Golden Triangle, Shah Alam, 40000
  • Place, Central i-City Shopping Centre
    ‪2 min walk‬
  • Place, i-City
    ‪2 min walk‬
  • Place, AEON Mall Bukit Raja
    ‪2 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

DOUBLE SINGLE USE STANDARD

  • Sleeps 2

FAMILY ROOM CONNECTING ROOM

  • Sleeps 8

View all photos for Family Connecting Room

Minibar, in-room safe, desk, laptop workspace

Family Connecting Room

  • 322 sq ft
  • Sleeps 2
  • 4 Twin Beds

FAMILY ROOM WITH DOUBLE BED

  • Sleeps 8

FAMILY ROOM STANDARD

  • Sleeps 8

Room DELUXE PARK VIEW

  • Sleeps 10

SUITE Presidential

  • Sleeps 8

View all photos for Presidential Suite

Minibar, in-room safe, desk, laptop workspace

Presidential Suite

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

SUITE DELUXE

  • Sleeps 8

SUITE DELUXE

  • Sleeps 8

View all photos for King Deluxe Suite

Minibar, in-room safe, desk, laptop workspace

King Deluxe Suite

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Premium Suite

Minibar, in-room safe, desk, laptop workspace

King Premium Suite

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

SUITE PREMIUM

  • Sleeps 8

SUITE PREMIUM WITH VIEWS

  • Sleeps 8

View all photos for Twin Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

Twin Deluxe Room Park View

  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds

TWIN DELUXE

  • Sleeps 4

TWIN DELUXE PARK VIEW

  • Sleeps 4

View all photos for Twin Guest Room

Minibar, in-room safe, desk, laptop workspace

Twin Guest Room

  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

TWIN GUEST ROOM

  • Sleeps 4

TWIN STANDARD

  • Sleeps 4

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About the neighborhood

Shah Alam

DoubleTree by Hilton Shah Alam i-City places you next to Central i-City Shopping Centre and within a 10-minute walk of i-City. This 300-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and a 24-hour gym. Located centrally in Shah Alam, it's connected to a shopping center and also close to SnoWalk and Laman Seni 7.

What's nearby

  • Central i-City Shopping Centre - 2 min walk - 0.1 miles
  • i-City - 2 min walk - 0.1 miles
  • Universiti Teknologi MARA Shah Alam - 15 min walk - 0.8 miles
  • Sri Maha Mariamman Temple - 19 min walk - 1.0 mile
  • AEON Mall Bukit Raja - 2 min drive - 1.0 mile

Getting around

  • Kuala Lumpur Padang Jawa KTM Komuter Station - 5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 28 min drive

Restaurants

  • ‪Makan Kitchen - ‬1 min walk
  • ‪Ramen Seirock-Ya - ‬6 min walk
  • ‪TGI Fridays - ‬6 min walk
  • ‪Bar-B-Q Plaza - ‬10 min walk
  • ‪Sopoong - ‬6 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

Built in 2022, the brand new DoubleTree by Hilton Shah Alam i-City features a full-service spa, an outdoor pool, and a children's pool. Valet parking is available for MYR 60 per day. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a 24-hour gym, a steam room, and free WiFi in public areas.
Guests can expect WiFi and 49-inch plasma TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include minibars, safes, and phones. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.
Eforea Spa has 4 treatment rooms including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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  • Pool
  • Free WiFi
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9.2 out of 10, Wonderful, 107 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (MYR 30 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MYR 5 per day)
  • Secured, covered valet parking on site (MYR 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 39 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 21 floors
  • Banquet hall
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 118.80 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 78 for adults and MYR 39 for children
  • Fee for in-room wireless internet: MYR 30 per night (rates may vary)
  • Covered self parking fee: MYR 5 per day
  • Covered valet parking fee: MYR 60 per day
  • Rollaway bed fee: MYR 118.80 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Shah Alam i-City?

DoubleTree by Hilton Shah Alam i-City provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Shah Alam i-City?

As of Sep 11, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Shah Alam i-City on Sep 23, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to DoubleTree by Hilton Shah Alam i-City?

This hotel is located in Shah Alam and just steps from Central i-City Shopping Centre and i-City. You'll also find SnoWalk and Laman Seni 7 less than a mile away.

Is there parking available at DoubleTree by Hilton Shah Alam i-City?

Yes, valet parking is offered for MYR 60 per day and self parking is available for MYR 5 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa at DoubleTree by Hilton Shah Alam i-City?

Eforea Spa is the hotel's spa and services include aromatherapy and massages.

Does DoubleTree by Hilton Shah Alam i-City have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 3 restaurants, and a swim-up bar at this hotel.

Does DoubleTree by Hilton Shah Alam i-City have a casino?

No, DoubleTree by Hilton Shah Alam i-City doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Shah Alam i-City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

Is DoubleTree by Hilton Shah Alam i-City good for couples?

There are plenty of amenities for couples at this hotel, including 3 restaurants, an outdoor pool, and a swim-up bar.

Are there hot tubs at DoubleTree by Hilton Shah Alam i-City?

No, but this hotel does have a steam room.

Does DoubleTree by Hilton Shah Alam i-City have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Shah Alam i-City has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does DoubleTree by Hilton Shah Alam i-City allow pets to stay free of charge?

No, pets and service animals aren't allowed at DoubleTree by Hilton Shah Alam i-City.

Are there connecting rooms at DoubleTree by Hilton Shah Alam i-City?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from DoubleTree by Hilton Shah Alam i-City?

The closest major airport to DoubleTree by Hilton Shah Alam i-City is Subang (SZB-Sultan Abdul Aziz Shah), which is 12.3 mi away (28 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.2 mi away.

Are there rooms with balconies at DoubleTree by Hilton Shah Alam i-City?

No, there aren't any guestrooms at DoubleTree by Hilton Shah Alam i-City that offer a balcony.

Does DoubleTree by Hilton Shah Alam i-City have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Shah Alam i-City.

DoubleTree by Hilton Shah Alam i-City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 179 out of 233 reviews
Rating 8 - Good. 36 out of 233 reviews
Rating 6 - Okay. 7 out of 233 reviews
Rating 4 - Poor. 4 out of 233 reviews
Rating 2 - Terrible. 7 out of 233 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice modern hotel. Great restaurant
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jan

Liked: Cleanliness, staff & service
Room was clean, friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
Excellent hotel for location facilities and presentation. Will definitely be returning
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good selection
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities
Fantastic hotel with great set of staff esp at the reception counter.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very nice and staff very friendly
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

KOH SHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay-over experienced :)
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful services and hotel room. Totally enjoyed my stay. The convenience of having the mall right beside the hotel added a golden touch.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Dr. Stephen-Claude

Liked: Cleanliness, staff & service, amenities
Syazwi who checked me in and out wqs awesome. The breakfast was also great with many options and a lovely space. The room, although a little small, was well-appointed, very comfortable with lots of amenities.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in this area
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is very clean and friendly
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Kok Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Krishnar Muthukumarasamy

Liked: Cleanliness, amenities
Location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. staff is so friendly and welcoming.
Stayed 14 nights in Nov 2024
Verified review

10/10 Excellent

Jayaram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and polite staff.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Germaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for business stay

Good food and hotel rooms were clean and spaces.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Intan Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

May Lin

Liked: Cleanliness, property conditions & facilities
Hotel staff is very friendly the room is ok
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff - fantastic service n friendly! Cleaning staff were excellent
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in i-City
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Rosiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with e célébration service and breakfast. I loved the view to the diversion park.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's great staying experience at doubletree i-city and it's convenient with shopping mall and facilities at vicinity.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Nur Syafeela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Tip top service although the make up room service took awhile to settle, we got a free upgrade room & complimentary breakfast. Nice view too!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Apr 2024