Pergamin Apartments3.0 out of 5.0
Recent guest reviews
The rooms are well-appointed, but be aware that they do not all have air conditioning. One of us was assigned a room that was quite hot, but was given a fan on request. The elevator broke the morning we were leaving; the coffee maker was not working either, so we had instant coffee for breakfast. The breakfast itself was unappealing compared to others we had in Krakow. That said, the staff were pleasant, and the location is excellent--near the tram, main square, and within walking distance of the train station. Just a bit more work and this will be a great place to stay.
We stayed here for my son stag weekend in June. Great apartment great location. Five minutes walk away from the main square and all the bars and restaurants. There was 24 hour reception which where very helpful. We thought it as they where apartments we would be able to cook breakfast but they don't have kitchen but it is so cheap to eat in Krakow it was not a problem.
Was part of a 14 strong stag doo that stayed at the pergamin apartments. The location is second to none. Turn round the corner and you are at the centre of a vibrant city square full of restaurants and bars etc. There was also a market on while we were there and the smells of the food makes me hungry just thinking about it. Pergamin apartments were very modern, spacious and had everything you'd need on a city break. Fantastic.
My friends and I arrived at the Pergamin apartments at 1 am due to a flight delay. The street was booming with music but having read the reviews I had expected this. On checking in we were given the key to room 6 and happily went along to explore our home for the next few days. Wow! It was not what we imagined.. In fact it was not what we booked, the room was far too small for 5 people, in fact it was a very strange set up. The TV was literally on the ceiling, the kettle could only be plugged in on the floor as the lead wouldn't reach, a plug socket directly behind one of the upstairs beds was hanging of the wall and the stairs were so dusty they were slippery. After a trip to reception it was confirmed this wasn't the room we had booked but the other room was busy for 2 days. After some discussion we were told we could move to a more modern room the next morning so we settled down to an uncomfortable sleep. The next afternoon we were given the key to room 8...what a difference! There was lots of room, this room actually had a wardrobe and a mirror unlike the other and even a mini bar. This made for a much more enjoyable stay. All in all the stay was good, had we had not been given the other room first the score would be much higher. The staff were helpful and polite and the apartment it's self was in a perfect location.
The hotel is centrally situated just off the main square, so makes a good base for exploring the city. The reception staff are very pleasant and helpful. Rooms are basic but clean and have the amenities you'd expect; hanging rail, drawers, tea and coffee-making facilities and a reasonable en-suite. However, beds have a single thin pillow, and additional pillows are not available, and only one small bath towel is provided rather than the usual bath and hand towel. The main problem with the hotel is noise, especially if you have a room at the front of the hotel on Ul. Bracka since there are nearby clubs which operate well into the early hours.
I visited this hotel with two friends on 31/04/17 for a 2 night stay. The outside is quite subtle so might be hard to find, but luckily the taxi driver knew the street quite well. Presentation wise the location and rooms are nice enough [basic, small, but modern and clean], and handy for the centre, but we immediately noticed the noise level of the nearby clubs even with the window shut. Understandable for the central location, but something to note. Unfortunately the room description was poor and it was suggested I would like to share a bed with one of my colleagues even though it was supposed to be a three bed room. Much as he is a fine fellow, we are not that way inclined and think we would rather be able to choose our sleeping partners. Getting these things right is pretty basic hotel management, and we didn't appreciate a 30 minute delay very late at night complaining and escalating to try and get this sorted out. Eventually we were relocated to another hotel in the chain, which we walked to with our luggage 2-3 streets away. The other location only experienced 'real' noise and vibration when the trams starting running around 0700 which wasn't a deal breaker (keep windows shut). I'd recommend that one if you don't like late night club noise.
Just back from Krakow, great city but the apartment we didnt get off to a great start. 3 blokes traveling to Krakow so I booked this place with 3 beds. the room given to us was a family room 1 double bed & 1 single. No way were we going to do a Plains trains and automobiles, "wheres your hand? between two fluffy pillow,,Those arent PILLOWs" so we com-lained to receptioniust who burst out laughing and said whats the problem. We told her what the problem was and insisted we moved rooms she said they were full up so after 20 mins arguing down the phone with her manager they arranged for us to stay at another chain of their apartments a 15 min walk outside the old city. this apartment was very good for the money bit of a walk but seperate beds and no fluffy pillows
We booked in January to stay here with a party of 3 male work mates, and arrived late at night to find that the triple room we had booked for i room with 3 beds had been double booked and they had allocated a different room consisting of a double and single bed. When we complained and said that 3 men would not be sharing a double bed, the receptionist was smirking and shrugging shoulders and saying there was no other option ... only when I demanded a refund and to speak to the manager for a second time did they phone round and find a room at a different place outside the centre. The attitude of the staff there was disgusting , and they obviously have no concept that non-polish men do not share beds with each other comfortably and that this is unacceptable to other nationalities. we had booked this hotel due to its location, and then found ourselves with a walk into the centre , and no compensation was offered. The attitude of the staff was dismissive and totally unprofessional , and was only corrected when tempers started to heighten and they realised this would not be accepted. The offer of a free breakfast is little in the way of compensation for expecting men to share double beds a place to be avoided for sure.
I stayed at this hotel for 3 nights when visiting Poland alone for the first time. The hotel itself i found very hard to find - tucked down an alley way off the street - I had to ask people for help even though I was on the street it was on and had walked up and down it a few times. Once inside I was greeted by a friendly receptionist who checked me in and personally showed me to my room. The room itself faced out onto the street and was a little noisy - but it was a Saturday night so that was expected. I made full use of the minibar - with miniature bottles of spirits costing just 20zł - so very cheap! The room was cleaned daily and always warm. Can't fault it. My only issue is the same issue with every hotel - why oh why do they have those silly irons that take 30mins to iron one shirt?? Why can't they pay a little more like we do in our homes and buy an iron that actually works. Other than that - great stay - great location (10 second walk from Main Square). Will happily return again!
The rooms are pristine, the beds are comfortable and the air con is a godsend. We like to perform concerts when holidaying and often use the bathroom as the backstage area before we re appear in the bedroom- we were able to carry this out here. Love the high ceilings. The mini fridge was like a mini oven. The ceilings are high. No english channels so we had no alternative but to converse; i found out that boobz completed a manual evacuation aged 19. It is very central- perfect for the square and not noisy at all. We would return.
- Steps from Main Market Square and Town Hall Tower
- Free WiFi in rooms and public areas
- 24-hour front desk
Located in Old Town, Pergamin Apartments is next to popular attractions like Main Market Square and Town Hall Tower. This 17-room, 3-star hotel welcomes guests with in-room amenities like minibars, coffee makers, and LCD TVs. Centrally located in Krakow, the hotel is also a short walk from Cloth Hall and Collegium Maius.
Start each morning with cooked-to-order breakfast, available for a fee from 8 AM to noon. At the end of the day, the bar/lounge is a great place to grab a drink.
All 17 recently renovated rooms provide minibars and coffee makers. 32-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. In-room massages are available.
Guests of Pergamin Apartments enjoy free WiFi in public areas, express check-in, and express check-out. Airport transportation is made easy with an airport shuttle (available 24 hours) for PLN 90 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 198 reviews