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Located in Bronowice, Novotel Krakow City West is within a few miles (5 km) of popular sights such as Main Market Square and Wawel Castle. This 4-star hotel has 305 guestrooms and offers conveniences like a restaurant, a casino, and an indoor pool. Also close to this Krakow hotel are Collegium Maius and Cloth Hall.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served each morning for a fee.


Novotel Krakow City West's 305 rooms are soundproofed and provide coffee makers, free bottled water, and phones. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Desks are also included.

Property features

Guests staying at Novotel Krakow City West enjoy access to a casino, an indoor pool, and a sauna. If you drive, self parking is PLN 40 per night, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 10 meeting rooms, and free use of bicycles.


  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Casino
  • Indoor pool

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Novotel Krakow City West provides a sauna and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

7 meeting rooms are available. This Krakow hotel also offers a casino, a library, and a terrace. Parking is available onsite for a surcharge.

Novotel Krakow City West is a smoke-free property.

  • Safe-deposit box at front desk 
  • Multilingual staff 
  • Total number of rooms - 305 
  • 24-hour front desk 
  • ATM/banking 
  • Elevator/lift 
  • Gift shops or newsstand 
  • Number of floors - 11 
  • Restaurant 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Casino 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Luggage storage 
  • Snack bar/deli 
  • Shopping on site 
  • Laundry facilities 
  • Arcade/game room 
  • Garden 
  • Library 
  • Meeting rooms 10 
  • Terrace 
  • Self parking (surcharge) 
  • Conference space size (meters) - 268 
  • Number of meeting rooms - 7 
  • Free area shuttle 
  • Sauna 
  • Smoke-free property 
  • Indoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Area shuttle (complimentary)  
  • Snack bar/deli  
  • Laundry facilities  
  • Arcade/game room  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge)

Room Amenities

Novotel Krakow City West offers 305 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Krakow hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Free cribs/infant beds 
  • Hypo-allergenic bedding available 
  • Hair dryer 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • Television 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Soundproofed rooms 
  • Room service (24 hours) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Novo2 - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and complimentary bicycles.

  • Free bicycles on site 

Spa Services

  • Massages 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 2 PM

Check-in time starts at 2 PM


Check-out time is noon

Payment types


  • Pets allowed for an extra charge of PLN 40 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.


You'll be asked to pay the following charges at the property:
  • Deposit: PLN 100 per night
The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: PLN 44 per person (approximately)
  • Self parking fee: PLN 40 per night
  • Pet fee: PLN 40 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Novotel Hotel Krakow City West
  • Novotel Krakow City West
  • Accor Krakow Bronowice
  • Novotel Krakow City West Hotel
  • Novotel Krakow Bronowice Hotel Krakow
  • Krakow Novotel

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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