ADVERTISING SPONSORED LISTING
First thing that will strike you is the warmth of the welcome. Everyone was smiling and seemed genuinely interested in our arrival. The rooms are adequately fitted out, with generous bathrooms and all appliances in working order. The gardens are kept in good order and the pool is a real asset. The food was, in our opinion, generally overcooked, but on one occasion we had to send back the chicken which was pink inside. The quality of the produce was excellent. Mary, Vini and Casey could not have been more helpful. The views over the lagoon are marvellous at sunset. The wifi in the dining room worked well, unfortunately there was a charge for wifi in the room.
We had a lunch here with our 2 kids. Ordered butter chicken and the Australian Beef burger. Kids menu also had a great choice. Beers exceptionally well priced. Food was excellent! We were greeted super friendly and our kids got some special attention. The place has a stunning view of the ocean and has recently been renovated. Very inviting; we thoroghly enjoyed it. Def recommend to pop by for a meal!!
My husband, Jeffa & I just got back from our 4th trip to Fiji & our 3rd stay at Crow's Nest. We first visited in 2016 & fell in love with Fiji & the Fijian people. We also fell in love with Crow's Nest & found the staff to be so genuine, so helpful & we felt like part of the Crow's Nest family instantly. Vini's high level of customer service was a stand out on our first visit & 2016 & it is because of Vini that we returned to Crow's Nest in 2017. In 2017 once again, Vini's service was impeccable. We returned in 2018 & 2019 have just got home from that trip. The day we arrived at Crow's Nest we were greeted by VIni's smiling face & we felt like we had come home once again. All Fijian's are beautiful souls but we found Crow's Nest to be especially magical. The staff there are like family, especially Vini, Casey & new staff in the restaurant, Lai & Mary. The house keeping staff are amazing, especially Josie, Sai & Anna. The gardeners are wonderful also, especially Navi & Sam, who went out of their was to greet us every morning with a smile & a "bula"! Asha, the GM we knew during our previous 3 visits is no longer at Crow's Nest. She was always helpful & was often around the resort spending time with us & other guests so her presence was missed during our visit this year. There is now a new GM, Veena Prasad. She was rarely sighted by Jeffa & I during our 19 night stay. When she was at the resort she rarely engaged with guests & we witnessed her treat her hard working staff with contempt on more than one occasion when addressing them & directing them to do something. Her approach to staff & guests was the antithesis to the way Asha, the former GM conducted herself. Asha always cared for her staff in terms of well being. She would have staff lunches in the restaurant to reward staff for their exemplary work hosting an event like a wedding or birthday party. Veena needs to recognise the calibre of her staff & treat them with respect. She also needs to actively engage with the guests, learning their names & enquiring how their day was, just as all her staff do. The food at the restaurant at Crow's Nest is excellent, but one criticism is that from our first visit in 2016 until now, the menu has changed very little & is very western, with very little Fijian & Indian food available. We feel the menu could be improved by having a menu that changes with the seasons. Also the GM needs to ensure that there are adequate staff working in the restaurant to cater for guests & walk ins as at times we witnessed diners waiting up to 2 hours for a meal & we too waited almost as long as that on some occasions through no fault of the staff working, just due to their not being enough staff to cater for the number of diners, so this definitely needs to be addressed. Crow's Nest is an amazing place to stay, with staff we have come to really enjoy. We really feel like staff are our family. In terms of price, the cost of accommodation at Crow's Nest has increased & it is not a 5 star resort like Naviti or The Warwick (we don't like staying in these resorts as they are too big & impersonal) but they are charging 5 star resort prices for accommodation & food (both are more expensive than in Australia) so I think this needs to be looked at as the increased cost could make staying there prohibitive for some potential guests (us included) in the future. We love Crow's Nest & we hope that you will take our suggestions on board as we want to help make the place the best holiday experience possible. Hope to see you again in 2019 or 2020. Regards, Trudi & Jeffa from Australia.
I didn't feel like the breakfast buffet at Outrigger so wandered down to the Crow's Nest. Had a good coffee and a plate of fruit ($10) in a very clean and comfortable restaurant with great views out to sea. A great start to the day, just what I wanted. I also see they are an Italian restaurant. The Smoked Marlin Tortellini sounds good, I'll try and come back for dinner with the family.
Confirmed booking, but no accommodation. Key wouldn’t work. Room not serviced because staff couldn’t access my room. No apology. Reported key situation and the lights not working to reception, but nothing was fixed.
My husband and I thought we would go for a walk in the area we were staying and find somewhere different for dinner. We should have heard alarm bells when we sat down in the restaurant and there was nobody else and it was 6.30pm. The waitress was pleasant and we ordered. Both of our meals were inedible due to a severe dousing of salt. We waited for the waitress to return and after 20 minutes when she didn't, we finished nibbling then went to pay our bill. We said it was overly salted and her reply was oh well! Will not be returning
I'm sorry to write that my experience wasn't great. Rooms cost a lot per night and the hotel charges extra for snorkeling equipment, by the hour and for phone calls to let your transport know where to pick you up. I paid nearly $400 for 2 nights and was annoyed I was asked to pay for extras (even though in the end I was able to negotiate not paying those extras) The rules were not clear from the start, one being I only found out about snorkeling equipment charges after day 2. There were many things like this.. Sheena at reception was cold and uninviting and I felt I was treated like I was lower class rather than a paying customer. One scenario was Sheenas comments to me which appeared offensive, for example, when we check your room on checkout "we will then release you"..To me that's a universal comment that can create offense and depicts a person as a prisoner or unworthy. Other more "worthy geusts" also took precedence even if you were waiting for reception. In saying this the positives were Casey and Vinnie who provided the true Fijian friendly vibe, and a few others that I met at the hotel. Sheena could learn some interpersonal skills from Casey & Vinnie. On reflection Casey is wasted in Housekeeping. Ashika (Duty Manager) was open to my frustrations and feedback so I did appreciate that. I generally dont like to cause a fuss and stay under the radar but was annoyed I worked all year to save for my FIJI trip and this was my experience. I stayed at De Vos Maui Bay prior to this hotel and had a wonderful experience. Overall lots of additional expenses.I could not relax fully due to the hidden agendas of this hotel. Such a shame as a nice spot.
They have now added extra bures above the pool area. The accommodation is still basic and gone up in price. Across the road from the beach and looks beautiful at high tide, low tide another story with the reef looking very dead with people and locals picking it clean(within their rights to do so for food). Overpriced for what it is, doubt if I will be back when compared for the price with competition.
If you are someone who's always wanted to live the lavish lifestyle in a villa by a beautiful beach and crystal blue water, the Crow's Nest Resort is the place for. Though there aren't much restaurant options, their family bungalows actually have kitchens, so you can make a trip to Sigatoka Town, buy some groceries and enjoy a home-cooked meal away from home. This is a beautiful place to stay. Highly Recommended.
Stayed here for 2 nights and absolutely fell in love with this property . from staff to the rooms and food everything was a top notch. so much better than Shangrila Resort & Warwick Resort . will definitely stay here whenever we are in sigatoka next
Located 1.1 mi (1.8 km) from Kula Eco Park, The Crow's Nest Resort is within a 10-minute drive of Lawaqa Park. This 30-room, 3.5-star hotel has a restaurant, an outdoor pool, and free self parking.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a continental breakfast is served for a fee each morning from 6:00 AM to 9:00 AM.
The 30 rooms are air-conditioned and have an array of amenities, including balconies, refrigerators, and minibars. TVs come with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, ceiling fans, and safes.
At The Crow's Nest Resort, guests have access to an outdoor pool, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for FJD 140.00 per vehicle one way. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this beach hotel include a business center, free newspapers, and a terrace.