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Recent guest reviews

Great ocean front resort. Very nice place to relax and unwind. Decent, good food at the Grill.

The rooms are very tired and reach for a major refresh. The grounds are lovely and staff was quite helpful and friendly.

We tried for early check in, which was unavailable. I went to check in a 4pm, and was told "Check in starts at 4pm, but the room is not guaranteed to be ready at this time". This was the first I have heard of that of all the places that we have stayed. Luckily, I only had to wait approx. 15 minutes after 4 to get our keys. We did not get new bath towels the following night after check in. I called in to have housekeeping bring us new towels and were told it would take 30 minutes. The towels never arrived. We used pool towels. We did not have room service come any days of our stay, not sure if that is not part of the service or not.

The help was poor with attitude.

This is our second time staying here, our first was amazing and clean. Our recent stay our AC was not working we had bugs everywhere they came to clean it but they still kept coming out all over the kitchen too. All kitchen utensils looked like dollar store materials and a 6$ toaster. Not worth the price for the stay. The only things we enjoyed was the pool food.

Comfortable beds and chairs to enjoy the beautiful views. Beach is ok for surfing but awful for leisure. Pool is small and no deeper than 4’. Would absolutely return.

Greedy hotel. Terrible customer service. Never again

Rooms were large and stayed cool with two AC units

Great place to stay . We love everything on this place

My husband and I liked the pool and views the best. It’s an older resort, but still decent enough. We stayed 4 nights.

It was not what We expected. Was just ok. If I will have to go to Kauai again I will not choose this property. Parking lot too far from the apartment. We stayed for 6 days and only one day we had housekeeping and was very poor. No beach at this property. No groceries general store in property and you need to drive far to get one. No air conditioner in the kids room, was very warm there in night. It’s ok, but I wouldn’t go again.

The property was well maintained and far exceeded our expectations. Our room was spacious and well equipped. We cooked many meals and found everything we needed for cooking. Although the room was slated as a resort view room, the room included a view of the ocean. The pool was wonderful and perfect for our younger family members, as well as the adults. The walking path that connected this resort to the Hyatt and Shipwreck Beach was perfect. The resort was also not overly crowded, nor were any of the common areas. That is a plus in our book! I would highly recommend this resort to others.

Pe'e Rd Koloa HI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Poipu, Hilton Vacation Club The Point At Poipu Kauai is a leisurely stroll from sights such as Brennecke Beach and Poipu Kai Tennis Center. This 219-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 8:00 AM to 11:00 AM.


Rooms

42-inch TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Kitchens, washers/dryers, and balconies are other standard amenities. Weekly housekeeping is available.


Property features

Guests of Hilton Vacation Club The Point At Poipu Kauai have access to an outdoor pool, a gym, and a sauna. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, a computer station, and express check-out.

Room options

ADA, 2 Bedroom Suite, Garden View, 1 King 2 Twin or 1 Queen Bed (Accessible Bathtub)

1 King Bed | Sleeps 6

2 Bedrooms, Garden View (1 King 2 Twin or 1 Queen Bed)

1 King Bed | Sleeps 6

ADA, 2 Bedroom Suite, Garden View, 1 King & 2 Twin Beds (Roll-in Shower)

1 King Bed | Sleeps 6

Suite, 3 Bedrooms, Oceanfront (1 King, 2 Twin & 1 Queen Bed)

1 King Bed | Sleeps 8

Guest reviews for Hilton Vacation Club The Point At Poipu Kauai

Everyone (21) Couples (27) Business (1) Family (23) Friends (1) Other (2)
5
Family

Great ocean front resort. Very nice place to relax and unwind. Decent, good food at the Grill.

By on Jul 9, 2022

Review comment responded on Jul 14, 2022

Thank you for taking them time to share your feedback. We hope to see you again in the future. Mahalo,

5
Everyone

By on Jun 24, 2022

3
Family

The rooms are very tired and reach for a major refresh. The grounds are lovely and staff was quite helpful and friendly.

By on May 3, 2022

Review comment responded on May 3, 2022

Thank you for taking the time to share your feedback on your recent stay. We are glad you enjoyed the grounds and our friendly staff and hope we have a chance to serve you again in the future!

4
Family with small children

We tried for early check in, which was unavailable. I went to check in a 4pm, and was told "Check in starts at 4pm, but the room is not guaranteed to be ready at this time". This was the first I have heard of that of all the places that we have stayed. Luckily, I only had to wait approx. 15 minutes after 4 to get our keys. We did not get new bath towels the following night after check in. I called in to have housekeeping bring us new towels and were told it would take 30 minutes. The towels never arrived. We used pool towels. We did not have room service come any days of our stay, not sure if that is not part of the service or not.

By on Mar 21, 2022

Review comment responded on Mar 23, 2022

Thank you for your feedback. Currently we do not have any midweek cleaning. We will be addressing your concerns with our staff. Mahalo,

2
Family

The help was poor with attitude.

By on Feb 18, 2022

Review comment responded on Feb 18, 2022

We are sorry to hear about your disappointment with your resent stay. Meeting or exceeding guest experience it what we strive to do and it looks like we did not meet those expectations on your stay. We will work with our team to ensure other guest don't feel as you did. Again thank you for sharing your comments.

2
Family

This is our second time staying here, our first was amazing and clean. Our recent stay our AC was not working we had bugs everywhere they came to clean it but they still kept coming out all over the kitchen too. All kitchen utensils looked like dollar store materials and a 6$ toaster. Not worth the price for the stay. The only things we enjoyed was the pool food.

By on Oct 26, 2021

Review comment responded on Oct 27, 2021

Thank you for your feedback. We want our guest to have the best possible stay where everything is in perfect working order. I am sorry that was not the case during your stay. We will address this with our team to insure others are not disappointed as you were. Again thank you for your feedback.

5
Everyone

By on Sep 19, 2021

5
Everyone

By on Sep 3, 2021

5
Family

Comfortable beds and chairs to enjoy the beautiful views. Beach is ok for surfing but awful for leisure. Pool is small and no deeper than 4’. Would absolutely return.

By on Aug 29, 2021

Review comment responded on Aug 31, 2021

Thank you for sharing your feedback. It was our pleasure to service and we look forward to return soon!

5
Everyone

By on Aug 4, 2021

Hilton Vacation Club The Point At Poipu Kauai

1613 Pe'e Rd, Koloa, HI 96756
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