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Kobe Sannomiya Tokyu REI Hotel

3.0 out of 5.0

Recent guest reviews

Very conveniently located just across the road from the airport bus stop and a few minutes walk from Sannomiya station and local bus stops makes this an ideal hotel for a visit to Kobe. My single room is very adequate with a comfortable bed and a nice bathroom. Storage space is limited,but there is a good size work desk and excellent wifi service. The buffet breakfast is plentiful with a range of dietary choices. I would definitely stay here again.

We spent one night at the Kobe Sannomiya Tokyu REI Hotel in late March while we visited friends in Kobe. We booked our hotel through Expedia only 2 weeks in advance of our stay and found that many other options were sold out. We booked 2 rooms with 2 twin beds for $300.00 each (Ouch!). The hotel staff is typical for Japan. They want to provide excellent and efficient service. The staff will store your bags for you if you arrive before check-in, or after check-out and you want to continue touring the city. Typical of Japanese hotels the rooms are small by US standards. There is no closet or dresser cabinet space. There are hanger racks for you to hang your clothes. The room has a nice bathroom with a nice tub to soak in. The strength of this hotel is its location. It is on the same block as the JR train station, which is a major transportation hub. You can easily get to Kansai airport and throughout Japan from the JR station. The hotel is in the middle of a busy shopping district. There are many malls, shops, theaters and wonderful places to eat close by. They have a nice breakfast buffet with a mix of Japanese and Western fare. Rush hour is at 700 and the dining area filled quickly. As wonderful as the staff was and its ideal location, I was disappointed in the climate control of the room. Especially since I paid premium price for the room. The climate control for the Kobe Sannomiya Tokyu REI hotel are centrally controlled by the hotel. Since it was early spring no AC was available. This is not uncommon of Japanese Hotels. I had the staff check the system out and he shut everything off. This made the room almost unbearably hot. The window was sealed shut so I was unable to open it for some fresh air. It was close to 80 degrees in the room. I slept Hawaiian Style- “Shorts, T-shirts, no blanket.” Because of this discomfort I rated this hotel as 3 stars and would not return.

Good location and it's just minutes from a convenience store and from the JR station. Everything is very clean and comfortable. The key is kind of confusing as the door auto-locks so once you turn the key, you push on the door to get in. I received no explanation on that when I checked in so I stood in front of my door puzzled as to why the door knob wouldn't turn for awhile. Room was clean and the water pressure for the shower head was good. I had such a good sleep that I overslept and missed breakfast.:( It looked very good so I was disappointed and was told I couldn't use the breakfast ticket on another day. Oh well!

Within walking distance to many of the touristic destinations. You wont go hungry with many restaurants around evening late in the evening. Special thanks to the parking lot staff. The old gentlemen was extremely professional, attentive and helpful on top of our parking needs~!

Stay experience is similar to what I had with Kobe Tomomachi Tokyu REI. One advantage that I think Sannomiya has is that the location is much better, in terms of public transportation. There are more dining options even late into the night. Otherwise, the hotel is perfect for a short stay, with all the amenities required in place, and decent Japanese style breakfast options.

This hotel is located right next to Sannomiya station and is at a prime location to explore Sannomiya and Kobe. The staff at the hotel were nice and could speak English so I expect no problems for any English speakers. As for the room, we booked one of the larger rooms which was definitely spacious and comfortable. I believe that the bed was one of the best parts of the room, however there was no view for the room for the surrounding area. As for breakfast, they had a buffet style breakfast with a great amount of variety. The taste was better than most breakfast buffets that I had at other hotels too. Overall, its a great hotel to stay shortly to explore Sannomiya and is highly recommended for a traveler with less time in Kobe.

The hotel is located in a very good location, the staffs are very nice. It is easy to get from hotel to subway stations, but the room very small. To stay there is convenient for sightseeing, but the room should be updated.

We only stayed one night at this hotel, but it met all our needs. It was a short walk from Sannomiya Station, which is a short ride from Shin Kobe Station, and also the monorail to the cruise terminal and airport. The room was a reasonable size for Japan. There were complimentary bottles of water in the room, which was nice. Breakfast was served in the dining room and there was a reasonable selection of Japanese and Western items.

The location for this hotel is great. The airport bus from Itami airport stops just opposite from. It is very convenient. Checking in was a breeze. The staff at the front desk spoke sufficient English. Rooms are tiny (as expected) and clean. As most have commented already, the air-con is not very cool, even when we set it to the lowest temperature. Walking distance to Sannomiya station with plenty to eat and shop. DO NOT get the "Small" or "Semi" double room. The bed is not much bigger that a standard super single and it meant to sleep 2. We hardly got any sleep for the 2 nights we stayed. Get the Twin for the normal double. The bed itself has quite comfortable but really not big enough for 2 to sleep comfortably. And my husband and I are not really that big. Also, the toiletries provided were of good quality. The shampoo, conditioner, body wash were all from Shiseido.

Located near Sannomiya Station therefore very convenient as a base for sightseeing. However the guest room is quite outdated. It was too warm in my room; I desperately needed to open the window for some fresh air, but front desk said the window cannot be opened. Luckily she brought me a fan and I ended up sleeping with the fan turning on all night. Overall I think there are better hotels elsewhere in Kobe.

6-1-5 Kumoidori Kobe Hyogo-ken

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Laundry facilities

Located in Sannomiya, Kobe Sannomiya Tokyu REI Hotel is within a 10-minute stroll of sights such as Onohachiman Shrine and Ikuta Shrine. The 235 rooms at this 3-star hotel include refrigerators, electric kettles, and TVs. It's in central Kobe and also a short walk from Kobe City Hall and Space 11 Darvish Museum.


Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.


Kobe Sannomiya Tokyu REI Hotel's 235 air-conditioned rooms provide refrigerators, electric kettles, and phones. 32-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bidets. Desks are also included.

Property features

At Kobe Sannomiya Tokyu REI Hotel, guests have access to free WiFi in public areas and laundry facilities. Self parking is offered for JPY 1500 per night. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk.

Room options

Single Room, Smoking

TwinXL 1 | Sleeps 1

Single Room, Non Smoking

TwinXL 1 | Sleeps 1

Twin Room, Smoking

Twin 2 | Sleeps 4

Twin Room, Non Smoking

Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

75.0% of guests recommend this hotel

Total of 293 reviews