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Lake Saroma Tsuruga Resort

4.0 star property
Lakefront resort with 2 restaurants and free valet parking

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Photo gallery for Lake Saroma Tsuruga Resort

Resort twin room,Only Shower,Non Smoking (Lake View) | Premium bedding, in-room safe, free WiFi, bed sheets
Lobby
Lounge
Public bath
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
306-1 Sakaeura, Tokoro cho, Kitami, Hokkaido, 093-0216
  • Lake Saroma Wakka Nature Centre
    ‪2 min drive‬
  • Lake Notoro
    ‪40 min drive‬
  • Abashiri Prison Museum
    ‪43 min drive‬
  • Memanbetsu (MMB)
    ‪50 min drive‬

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Room options

View all photos for Twin Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Twin Room,Non Smoking (Lake View)

  • Lake view
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Japanese Style Room,Non Smoking (Lake View)

  • Lake view
  • 484 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese & Western Style Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Japanese & Western Style Room,Non Smoking (Lake View)

  • Lake view
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Resort twin room,Only Shower,Non Smoking (Lake View)

Resort twin room,Only Shower,Non Smoking (Lake View) | Premium bedding, in-room safe, free WiFi, bed sheets

Resort twin room,Only Shower,Non Smoking (Lake View)

  • Lake view
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kitami

Lake Saroma Tsuruga Resort places you within a short walk of Abashiri Quasi-National Park and within a mile (2 km) of Lake Saroma Wakka Nature Centre. This 4-star resort has 68 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and free valet parking.
View more Resorts in KitamiOpens in a new window

What's nearby

  • Lake Saroma Wakka Nature Centre - 2 min drive - 0.9 miles
  • Lake Abashiri - 38 min drive - 24.9 miles
  • Lake Notoro - 40 min drive - 25.7 miles
  • Abashiri Prison Museum - 43 min drive - 28.8 miles
  • Tokyo University of Agriculture - 48 min drive - 31.2 miles

Getting around

  • Yobito station - 38 min drive
  • Memanbetsu Airport (MMB) - 62 min drive

Restaurants

  • ‪たべものや - ‬8 min drive
  • ‪レストハウスところ - ‬8 min drive
  • ‪松寿し - ‬9 min drive
  • ‪ところ道の市 - ‬7 min drive
  • ‪しゃべりたい - ‬9 min drive

About this property

Lake Saroma Tsuruga Resort

Lakefront resort with 2 restaurants and free valet parking
Guests of Lake Saroma Tsuruga Resort enjoy a steam room, free WiFi in public areas, and coffee in a common area. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this hot springs resort include a computer station, a library, and free newspapers.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, electric kettles, and safes are also standard.
Recreational amenities at the resort include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 10:00 AM to 4:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • La mer

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Hot springs
  • Library
  • Steam room
  • Table tennis

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a regional park
  • On a lake

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for JPY 3300 per pet, per night
  • Dogs only
  • 1 total (11 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-7:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Lake Saroma
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga
Resort Lake Saroma Tsuruga Resort Kitami
Kitami Lake Saroma Tsuruga Resort Resort
Resort Lake Saroma Tsuruga Resort
Lake Saroma Tsuruga Kitami
Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort Kitami

Frequently asked questions

Is free cancellation available at Lake Saroma Tsuruga Resort?

Lake Saroma Tsuruga Resort provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Lake Saroma Tsuruga Resort?

As of May 27, 2025, prices found for a 1-night stay for 2 adults at Lake Saroma Tsuruga Resort on Jun 6, 2025 start from $182.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Lake Saroma Tsuruga Resort?

This resort is located in Kitami within a short 13-minute walk of Abashiri Quasi-National Park. Lake Saroma Wakka Nature Centre is also within a driving distance of 1.2 mi.

Is parking available on site at Lake Saroma Tsuruga Resort?

Yes, valet parking and self parking are offered for free at the resort. Electric car charging is also available for guests.

Does Lake Saroma Tsuruga Resort feature a casino at the property?

No, Lake Saroma Tsuruga Resort doesn't have a casino.

Will I find an indoor pool at Lake Saroma Tsuruga Resort?

No, there is no indoor pool at this resort.

What will couples enjoy most about a stay at Lake Saroma Tsuruga Resort?

This lakeside resort offers plenty of amenities for couples including a bar, 2 restaurants, and hot springs.

Are there hot tubs at Lake Saroma Tsuruga Resort?

No, but this resort does have on-site hot springs.

Does Lake Saroma Tsuruga Resort have a restaurant with a breakfast menu?

No, Lake Saroma Tsuruga Resort doesn't have a restaurant that serves breakfast.

Will Lake Saroma Tsuruga Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Lake Saroma Tsuruga Resort for a fee of JPY 3300 per pet, per night.

Does Lake Saroma Tsuruga Resort have connecting rooms?

No, there aren't connecting guestrooms at this resort.

How close is the airport from Lake Saroma Tsuruga Resort?

The closest major airport to Lake Saroma Tsuruga Resort is Memanbetsu Airport (MMB), which is 28.9 mi away (62 minutes by car).

Are there rooms with balconies at Lake Saroma Tsuruga Resort?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy lake or mountain views.

Lake Saroma Tsuruga Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 104 reviews
Rating 8 - Good. 40 out of 104 reviews
Rating 6 - Okay. 6 out of 104 reviews
Rating 4 - Poor. 5 out of 104 reviews
Rating 2 - Terrible. 0 out of 104 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was extremely good and overall the service was good, except the last day at breakfast the staff were not as helpful. Our room was spacious with great views and it was a good hotel as a base for touring, my only issue was the breakfast finished at 8:30 - that is too early when on holiday!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Tow Choon

Stayed 1 night in Jun 2024

10/10 Excellent

THOMAS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

THOMAS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Onsen and great food selection.

Onsen and great food selection for breakfast. We missed dinner by 15mins due to the long drive.
Stayed 1 night in Jul 2019

6/10 Okay

En Na

Liked: Cleanliness, staff & service

Not valueable for money

My stay with 2 meals but quite disappointed with the food they provided. In this price we paid for should be able to get better food and service.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love dinner and the onsen. The staffs are polite and very kind : ) If I come back again I hope to see the red carpet, It ‘s good view.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, with very kind and helpful staff. Facilities are slightly dated but clean and well maintained. Breathtaking view of the lake from the room, wonderful hot springs. Location is quite remote, but everything is available on-site. Highly recommended.
Stayed 2 nights in Feb 2018

10/10 Excellent

Niruslan, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff

Nice staff, Delicious dinner & breakfast, Good Onsen.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The location a bit far. The hotel staff are polite and provide good service. The tatami room very nice for 4 of us to stay. Nice lake view . Breakfast and dinner provided nice but choose limited.
Stayed 1 night in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent homely service

Excellent personalized check in service, with great food for the half board, especially the huge and fresh sashimi platter that came with the dinner, was a great surprise. The room we had has an awesome view and the concierge staff was very helpful with luggages and all. Awesome service!
Stayed 1 night in May 2017

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We opted for a tatami room for two nights and were given a lake view room which had 2 big glass windows offer nice scenery. The room was spacious for 4 adults and one baby. They serve nice dinner and breakfast. Onsen is well maintained and clean, especially the outdoor one. There's no shopping or amenities at its surrounding area. If you purely look for a relaxing stay, hotel Saroma is one of the options.

10/10 Excellent

Roderick, Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great hotel, excellent service, delicious food buffet style, efficient and friendly staff. Nice onsen in and outside. A very pleasant treat in northern Hokkaido, a place to coke back to!

8/10 Good

Gershon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

The view with the lake was fantastic. Came with a telescope for bird-watching. 1st floor onsen was great and the resort is equipped with ping pong tables, pool table and other games in the games room which was fun. Food was extensive but average, though the soft serve ice cream was the best I have ever eaten. Very relaxing stay though there is not much to do in the area. The view made the drive worth it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Remote hotel

Nice hotel to relax in with great views, by the lake. Room is clean and spacious..hotel is bit dated including the onsens. Not much to do around the area and no shops or restaurants nearby within walking distance

10/10 Excellent

Dora, hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relaxation

very good resort and good service

10/10 Excellent

Hiroki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

toshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

seongsik

Stayed 1 night in Dec 2024

10/10 Excellent

kei

Stayed 1 night in Oct 2024

8/10 Good

Koichi

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

???

Traveled with partner
Liked: Amenities
とてもゆっくり過ごせました。
Stayed 1 night in Sep 2024

4/10 Poor

YOSHIKO

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024