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Umalas Hotel and Residence

4.0 star property

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Photo gallery for Umalas Hotel and Residence

Outdoor pool, pool umbrellas
Lobby
Front of property
Staircase
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Umalas II No. 83, Seminyak, Kerobokan, Bali, 80361
  • Place, Liga Tennis Padel Umalas
    ‪3 min drive‬
  • Place, Canggu Square
    ‪7 min drive‬
  • Place, Finns Tennis
    ‪7 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | LCD TV

Suite, 1 Bedroom

  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Bedrooms

Superior Room, 2 Bedrooms | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Bedrooms

  • Garden view
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

About the neighborhood

Kerobokan

Located in Umalas within 2 miles (3 km) of Seminyak Beach, Umalas Hotel and Residence is within a few miles (5 km) of other popular sights such as Eat Street. This 42-room, 4-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Pasar Taman Sari Market - 2 min drive - 1.1 miles
  • Liga Tennis Padel Umalas - 3 min drive - 1.5 miles
  • Sukyf Arch & Art - 6 min drive - 2.3 miles
  • Canggu Square - 7 min drive - 2.9 miles
  • Finns Tennis - 7 min drive - 2.9 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 43 min drive

Restaurants

  • ‪Bali Beans Coffee & Co - ‬7 min walk
  • ‪Someplace Else Coffee Lounge - ‬8 min walk
  • ‪Remix&Co - ‬6 min walk
  • ‪Dom By Doppio - ‬2 min walk
  • ‪La Creperie de Umalas - ‬12 min walk

About this property

Umalas Hotel and Residence

Umalas Hotel and Residence features a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 250000 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include a gym, free WiFi in public areas, and coffee/tea in a common area.
Guests can expect to find free WiFi and LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Kitchenettes, washers/dryers, and balconies are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Umalas Wangi Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 3 km
  • Free beach shuttle
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 90,000 for adults and IDR 45,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • De Bistro Restaurant
  • Kopi Langit at Rooftop

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Stereo
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room crib
  • In-room kitchenette
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private or shared bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 350000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 90000 for adults and IDR 45000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per night
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 15 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Umalas
Umalas Hotel
Umalas Hotel Kerobokan
Umalas Kerobokan
Umalas Hotel And Residence Bali/Seminyak
Umalas Hotel Residence
Umalas And Residence Kerobokan
Umalas Hotel and Residence Hotel
Umalas Hotel and Residence Kerobokan
Umalas Hotel and Residence Hotel Kerobokan

Frequently asked questions

Is free cancellation available at Umalas Hotel and Residence?

Umalas Hotel and Residence provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do within easy reach of Umalas Hotel and Residence?

This hotel is situated in Umalas, close to Seminyak Beach, Legian Beach, and Kuta Beach. You'll also find Seminyak Square and Eat Street within a short drive.

Is parking available on site at Umalas Hotel and Residence?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa available at Umalas Hotel and Residence?

Umalas Wangi Spa is the hotel's spa and services include body wraps, Ayurvedic treatments, massages, and mani/pedis.

Does Umalas Hotel and Residence include a casino?

No, Umalas Hotel and Residence doesn't have a casino.

Will I find an indoor pool at Umalas Hotel and Residence?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Umalas Hotel and Residence?

There are many amenities for couples at this hotel, including in-room massages as well as 2 restaurants and an outdoor pool.

Are there hot tubs at Umalas Hotel and Residence?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Umalas Hotel and Residence feature a restaurant that includes a breakfast menu?

Yes, Umalas Hotel and Residence has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Umalas Hotel and Residence allow pets to stay for free?

No, pets and service animals aren't allowed at Umalas Hotel and Residence.

Are there connecting rooms at Umalas Hotel and Residence?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Umalas Hotel and Residence?

The closest major airport to Umalas Hotel and Residence is Ngurah Rai Intl. Airport (DPS), which is 9.8 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Umalas Hotel and Residence?

Yes, every guestroom at Umalas Hotel and Residence comes with a balcony and some offer city and garden views.

Does Umalas Hotel and Residence have a wedding venue on site?

There are wedding services available at Umalas Hotel and Residence if that's in your vacation plans.

Umalas Hotel and Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 153 reviews
Rating 8 - Good. 57 out of 153 reviews
Rating 6 - Okay. 32 out of 153 reviews
Rating 4 - Poor. 13 out of 153 reviews
Rating 2 - Terrible. 9 out of 153 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
The property and WOTIF falsely advertise the property. There was no roof top restaurant, bar or room service. I was given a 2 bedroom apartment. The kitchen had no crockery, cutlery or cleaning equipment and the sink and tap area were not clean. The bathroom had towels that were old, stained, thin, small and of poor quality. There was no soap provided in the bathrooms. The bedrooms were adequate but again, there sheeting and covers were stained and main bed was very hard. There was no air conditioning in the main living areas but had it in the bedroom which was loud. One of the female reception staff was rude and was unhelpful when I needed assistance - she advised me that she was not obligated to help me. I had to go to reception to ask about wifi and internet connection. I was given a password but was unable to connect to the wifi. Overall, I would not recommend Umalas Hotel and Residence and therefore requesting a refund on the property. Could somebody please call me to discuss further as this property was not up to standard. Thankyou, I would appreciate a manager to call and discuss. Thank you kindly.
Stayed 7 nights in Sep 2023
Verified

2/10 Terrible

Stephane

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

Logement sale, oreillers non lavé de grosses auréoles sur l’oreiller
Stayed 1 night in Jul 2023
Verified

8/10 Good

Verified traveler

Liked: Staff & service
シャワールームが、非常にカビ臭い。 すぐ水が溜まる。 土地感が、ない人には、あまりオススメしません。 観光地からも離れています。 空港までは、約30分です。
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

HK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked friendly staff, quick request response service and assistance, tasty Bfast. It will be good if they can top up toiletries daily without guest needing to ask and also put label in front of the food and allergies ingridents or egg/ no egg in food.
Stayed 4 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad hotel

Room was dirty, dark, floor was sticky
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom lugar para familias

Apartamento de bom tamanho, 2 TVs, a cama Queen e uma casal. Kitchenette com microondas, geladeira, mas nenhuma louça, tudo precisa ser pedido ao restaurante do hotel. Piscina de bom tamanho que é possível nadar. Academia com equipamentos básicos. Serviço de ah 2x ao dia p Semyniak. Ótimo custo benefício, lugar tranquilo
Stayed 4 nights in Aug 2019
Verified

6/10 Okay

Myra

Liked: Room comfort
Disliked: Staff & service

Not for Recommendation.

In our week's stay, we had to change rooms 3 times. In the first room they put us in, upon walking in, we were impressed by the big size of the rooms, more like an apartment. This was Room 1006. Soon, we discovered we had no hot water, there was a leak under the basin and the light outside the bedroom would not turn off. We also had no pool view which was our request when making the booking. The next day, we were moved to room No. 2017. Still no direct pool view. The air conditioner in the room leaked and had wet most of our clothes in the wardrobe directly under the air conditioner! To fix the air conditioner, the maintenance guy just put a plastic container to catch the drips and it made an awful dripping sound, in which it would have been very disturbing to try and sleep with. The bathroom light was very dim, so as a solution, they put up a fluorescent light, which straight away fell & hurt my wifes hand when she caught it. Apparently, they had it just balancing on a loose screw!!!! (so dangerous). The air conditioner in the lounge room also needed fixing but instead they made it very noisy! Tiles were missing from the pool. Wi-fi was very bad. No hairdryer supplied unless requested and you had to pay for a deposit. The fixed shower head is only good for short people. After every shower, the bathroom floor would get flooded. Water also was leaking from the ceiling one evening. There was no plug in the basin in the bathroom, leaving a huge hole in the drain.
Stayed 7 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Nice stay in a calm area

Well priced hotel with very nice staff
Stayed 4 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Awesome area to stay in Bali...

Awesome area to stay in Bali... The Umalas area still has the old Bali feel... The hotel has friendly service and in its day, would have been a beautiful hotel, but sadly it hasn’t been very well maintained... It’s a little run down and has Ann old fashioned look and feel... It really needs a little makeover and to be restored to its former glory... The deck around the pool is dangerous and desperately need replacing! The AC’s were extremely noisy! linen and towels altho clean, were old and tied... The wifi was impossible to login too and not worth using... if they fix these few things it would be a great place to stay!
Stayed 6 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
lenzuola ed asciugamani tutte con tante macchie gialle
Stayed 6 nights in Feb 2019
Verified

2/10 Terrible

A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋が広くて安いので、値段相応といえばそうなるのですが、古い汚い。エクスペディアであると書かれているものがない。例えば、ドライヤー、ランドリー設備。スリッパもなかった。朝ごはんがまずい。掃除が行き届いていない点が、何より残念。
Stayed 4 nights in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Nice hotel staff & good food, poor room quality

The staff was extremely friendly and nice, and the food at the hotel restaurant is really good. But the actual room wasn’t as great. My bathroom was clean, but it didn’t look the best. The WiFi dropped repeatedly. And there was construction outside my room, which made it difficult to just relax in the room when I wanted a break from sightseeing. There were also a number of appliances that malfunctioned during my stay, including the TV and the safe. The price was cheap, so it’s a good option if you’re low on cash. But I wouldn’t stay here again, if I have a chance to return to Bali.
Stayed 8 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrazl gelegen restaurant op het dak prijs kwaliteit heel goed
Stayed 1 night in Nov 2018
Verified

8/10 Good

E

Liked: Staff & service, room comfort
Location a bit far from beach and shops, staff friendly, toilets are old n need a rewamp. Best is the breakfast n pool
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Verified traveler

ルーフトップレストランがおすすめ

ルーフトップレストランが美味しくて安い、２度もランチで利用しました！ でも同じレストランなのに、朝食はイマイチでした
Stayed 2 nights in Aug 2018
Verified

2/10 Terrible

Gilbert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is falling apart, obviously filthy

Handuk yang sudah tidak layak untuk dipakai dengan warna yang sudah kotor dan lusuh lebih layak disebut bath rug, toilet yg kotor,bed sheet dengan noda dimana2 dan berlubang,duty manager dan reception yang tidak sigap dengan menanggapi hal tsb
Stayed 1 night in Jun 2018
Verified

8/10 Good

osman

Liked: Staff & service

اقامة مقبوله .

اقامة مقبوله . الفندق موقعه في منطقة هادئة وبعيد عن الخدمات والشاطئ .
Stayed 4 nights in Jun 2018
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Umalas paradis

Juste beaucoup trop de bruit lors de réception de cars scolaires, hormis cela hôtel tres calme.
Stayed 13 nights in May 2018
Verified

6/10 Okay

Rossco

Liked: Staff & service
Disliked: Property conditions & facilities

Some highs but one major low.

We stayed at Umalas Hotel and Residence for three weeks and found it to be mostly a positive experience. The high points would be the excellent staff, all very friendly and willing to help out in any way they can. The low point would be it's a bit old and tired and it also has just about the worst Wi-Fi internet connection we have ever tried to use, slow, unsecure and it either drops out constantly or doesn't connect up at all, it's truly dreadful and if you want or need Wi-Fi in a hotel, well do not come here, just straight away look elsewhere, it's really not up to scratch. Arriving late one night the reception desk arranged a welcome drink for us while we filled in the paperwork, it's pretty standard stuff in Asia but still a nice touch. The rooms themselves, or a least our one bedroom room on the first floor was decidedly odd in layout and equipment. There is a small kitchenette in the living space, it has a microwave and fridge but there is nothing much in they way of cooking or eating utensils, the front desk staff will provide anything you ask for though, like plates, bowls, tea-towels etc. Also in the living space is a lounge and a TV and that's where it starts to get weird. The TV is mounted onto a wall and the lounge is sitting under it but a right angles, you can't actually sit on the lounge and watch the television unless you do as we did and drag the lounge across the room and push it up against the wall facing the TV. The other really odd, (or just plain bad,) d
Stayed 18 nights in Mar 2018
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel accueillant

Les chambres sont spacieuses et propres, même si les salles de bain pourraient être rénovées. La piscine est super, le personnel vraiment très aimable. On ne capte pas bien la wifi dans les chambres.
Stayed 7 nights in Apr 2018
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with gorgeous pool area, great rooftop

Better than expected! This hotel deserves a better rating than it currently has. The staff were super friendly, great pool. Breakfast okay
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Fint ophold til prisen

Pænt hotel, men lidt slidt, kunne godt trænge til en renovering
Stayed 1 night in Jul 2017
Verified

8/10 Good

Hernan

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel, not so nice location

Rooms are big and comfy, AC in every space. Beautiful restaurant in the terrace with nice Indonesian food, although a bit slow. Helpful staff are ok with English. Best parts are breakfast and the pool, super clean and with jacuzzi. location is not the best, but you can take an Uber easily and cheap to the beach (not so good) or the centre in about 20min.
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamar nyaman dan bersih, tapi lampu di ruangan tv dan kitchen kurang terang
Verified

8/10 Good

Meity

Liked: Cleanliness, staff & service, room comfort
Nyaman, recommended