Frutt Mountain Resort

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Photo gallery for Frutt Mountain Resort

Fitness facility
Property video
Lobby
3 restaurants; breakfast, lunch, and dinner served
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Frutt 9, Melchsee-Frutt, Kerns, OW, 6068
  • Place, Melchsee-Frutt Ski Resort
    ‪1 min walk‬
  • Place, Stöckalp - Melchsee-Frutt
    ‪1 min walk‬
  • Place, Stöckalp - Cheselen
    ‪1 min walk‬

Room options

Superior Room, Lake View (Superior Lake View Room)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

Junior Suite (Family Junior Suite)

  • Lake view
  • 538 sq ft
  • Sleeps 4
  • 1 Twin Bed
  • Free wired internet

Suite, Lake View (Family Lake View Suite)

  • Lake view
  • 818 sq ft
  • Sleeps 6
  • 1 King Bed
  • Free wired internet

Superior Room (Superior Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

Junior Suite (Junior Suite)

  • Lake view
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Suite (Lake View Suite)

  • Lake view
  • 764 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Double or Twin Room (Lake View Room)

10.0 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 419 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Double or Twin Room (Mountain View Room)

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 376 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Standard Room (in family friendly Lago Lodge)

10.0 out of 10
Exceptional
(7 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

Family Suite

  • 818 sq ft
  • Sleeps 6
  • 1 King Bed
  • Free wired internet

Junior Suite (Maisonette)

  • 538 sq ft
  • Sleeps 4
  • 1 Twin Bed
  • Free wired internet

About the neighborhood

Kerns

Frutt Mountain Resort is adjacent to popular attractions such as Stöckalp - Melchsee-Frutt and Melchsee-Frutt Ski Resort. This 114-room, 4.5-star hotel has 2 indoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Melchsee-Frutt Ski Resort - 1 min walk - 0.0 miles
  • Stöckalp - Melchsee-Frutt - 1 min walk - 0.0 miles
  • Stöckalp - Cheselen - 1 min walk - 0.0 miles
  • Cheselen - Bettenalp - 1 min walk - 0.0 miles
  • Distelboden - Erzegg - 1 min walk - 0.0 miles

Getting around

  • Sarnen Station - 43 min drive
  • Zurich Airport (ZRH) - 114 min drive

Restaurants

  • ‪Bärgbeizli - ‬65 min drive
  • ‪Käserstatt - ‬65 min drive
  • Panoramarestaurant Alpen Tower
  • ‪Hasli-Zentrum SNB - ‬54 min drive
  • ‪Bergrestaurant Käserstatt - ‬65 min drive

About this property

Frutt Mountain Resort

Guests of Frutt Mountain Resort have access to a full-service spa, 2 indoor pools, and a children's pool. Self parking is available for CHF 12 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect free wired internet and flat-screen TVs with satellite channels and DVD players. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Sitting areas, refrigerators, and minibars are also standard.
2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (CHF 5 per day)
  • Covered self parking on site (CHF 12 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 35 for adults and CHF 17.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant Lago
  • Restaurant Titschli
  • Special Cuts

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Books
  • Bowling alley
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby monitor
  • Baby toys
  • Bowling alley
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Telescope
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
During the winter season, this property can be reached only by cable car, available from 8:25 AM-5:30 PM daily and 7-8 PM Friday and Saturday. Guests may leave their cars at the Stöckalp Valley Station for the listed offsite parking fee, payable at the property. During the summer season the property can be reached by car (via a mountain road) or cable car, available from 8:25 AM-12:20 PM and 1:20-5:20 PM daily. There is no charge for parking at the Stöckalp Valley Station during the summer season. The mountain road from Stöckalp to the property is open during even hours and from the property back to Stöckalp during odd hours. Guests driving to the property may park in an offsite parking area located 0.3 miles (500 meters) from the property for CHF 16 per stay, per vehicle. Guests may drive up to the property entrance to drop off luggage. Cable car operating hours and parking fees are subject to change.

Renovations and closures

The property is closed between April 2 and June 16.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 35 per pet, per day
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 85 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 35 for adults and CHF 17.50 for children
  • Covered self parking fee: CHF 12 per night
  • Nearby parking fee: CHF 5 per day(820 ft away; open 24 hours)
  • Pet fee: CHF 35 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 85 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Long-term renters welcome
This property uses some geothermal energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • This property uses geothermal energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, window guards, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Frutt Lodge
Frutt Lodge Melchsee-Frutt
Frutt Melchsee-Frutt
Frutt Lodge Kerns
Frutt Kerns
Frutt Lodge Spa
Frutt Lodge Spa
Frutt Mountain Resort Hotel
Frutt Mountain Resort Kerns
Frutt Mountain Resort Hotel Kerns
Frutt Mountain Resort Managed by Kempinski

Frequently asked questions

Is free cancellation available at Frutt Mountain Resort?

Frutt Mountain Resort provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Frutt Mountain Resort?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Frutt Mountain Resort on Jun 28, 2026 start from $395, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Frutt Mountain Resort?

This hotel is located in Kerns, just steps from Stöckalp - Melchsee-Frutt and Melchsee-Frutt Ski Resort, and within a short walk of Melchsee-Frutt Cable Car. You'll also find Cheselen - Bettenalp and Stöckalp - Cheselen less than a mile away.

Is there parking available at Frutt Mountain Resort?

Yes, covered parking is offered for CHF 12 per night. Though parking is limited parking, an electric car charging station, electric bike charging, and bicycle parking are also available.

Is there a spa available at Frutt Mountain Resort?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, aromatherapy, and couples treatments.

Are there luxury amenities available at Frutt Mountain Resort?

Yes, guests can indulge in luxuries such as 2 indoor pools, an al fresco restaurant, and champagne service at this hotel.

Does Frutt Mountain Resort feature a casino?

No, Frutt Mountain Resort doesn't have a casino.

Is there an indoor pool at Frutt Mountain Resort?

Yes, this hotel has 2 indoor pools.

What do couples enjoy most about Frutt Mountain Resort?

This lakeside hotel offers many amenities for couples, including champagne service as well as an al fresco restaurant and 2 indoor pools.

Does Frutt Mountain Resort have a hot tub?

No, but this hotel does have a steam room.

Does Frutt Mountain Resort have a restaurant that serves breakfast?

Yes, Frutt Mountain Resort has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Frutt Mountain Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Frutt Mountain Resort for a fee of CHF 35 per pet, per day. The property also provides food and water bowls.

Does Frutt Mountain Resort have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Are there rooms with balconies at Frutt Mountain Resort?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake and mountain views.

Frutt Mountain Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 168 out of 222 reviews
Rating 8 - Good. 41 out of 222 reviews
Rating 6 - Okay. 9 out of 222 reviews
Rating 4 - Poor. 1 out of 222 reviews
Rating 2 - Terrible. 3 out of 222 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic spa, great location and the kids were super happy playing in the bowling alley.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Location and overall experience was stellar
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Fantastic hotel and place to stay at.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and hotel!
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is stunning! It was a great place to go relax and be in nature. I definitely felt like it was more of a good 3 star hotel. Not much personality, and the spa, although nice, is just too small for that many people, with no towels!!!! You have to take the one towel per person they give you in the room. Personnel were great and friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

OSBEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views, super friendly and professional staff. Food on the hotels restaurant was really good
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Farid

Liked: Cleanliness, staff & service, property conditions & facilities
Very good area for relaxation
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location, facilities, and service. Highly recommended. We went with 3 children and a dog and it was perfect.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super!

Perfect stay for family with kids. Easy, nice and praktikaliteter still with Kempinski feeling!
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Stefan

Liked: Cleanliness, property conditions & facilities, room comfort
Absolutely overpriced (which may be expected the night before New Year’s Eve), but in this case the price–performance ratio was simply not convincing. The service with the luggage at the gondola station was very friendly at first; however, we only learned later that this came with additional charges, which was disappointing. Check-in itself was friendly and efficient. The spa area is very nice and clearly a highlight of the hotel. The bar has a pleasant atmosphere, but the service did not feel professional enough to justify the overall price level of the Hotel. Unfortunately, a lack of basic guest care stood out: I developed a headache and had forgotten my migraine medication (my fault). As there is no pharmacy in the village, I was surprised that the hotel could not provide even a basic painkiller. It took two hours before a single paracetamol tablet was organized. Absolutely overpriced (which may be expected the night before New Year’s Eve), but in this case the price–performance ratio was simply not convincing. The service with the luggage at the gondola station was very friendly at first; however, we only learned later that this came with additional charges, which Lunch on the terrace was another disappointment: slow and inattentive service combined with very average food Overall, the experience would benefit from either more realistic pricing or significantly more consistent service quality. At the current price level, guests’ expectations are understandably higher
Stayed 1 night in Dec 2025
Verified

8/10 Good

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed Experience at a Scenic Mountain Retreat

Pros: -Scenic location amidst the great mountains and near a remote village -Friendly staff proficient in English Impressive amenities, including a pool, spa, and restaurant -Exceptional dog-friendly policies -Breathtaking views of the mountains and lake -Overall cleanliness and quiet atmosphere Cons: -Inefficient check-in after 6 PM process with only one staff member for two buildings -Arriving late (around 6 pm), we had to request a room change and building transfer; otherwise, we were considering leaving the hotel altogether due to initial dissatisfaction. -Two distinct buildings, with a significant difference in quality -Rooms in the other building do not offer value for money -Misleading description on hotels.com; it doesn't mention the building disparities -A lot of rooms in the other building have poor views (facing a wall) -Rooms in the other building are not well-equipped and organized -Construction site in front of the reception of the other building can be confusing and off-putting
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Patrizio

Liked: Cleanliness, staff & service, amenities
Grosszügiges, gemütlich und geschmackvoll eingerichtetes Zimmer. Super bequemes, straffes Bett.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, amenities
Geräumiges Zimmer, sehr sauber, tolles und sehr aufmerksames Personal.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöner Spa mit Kindern. Wenig besucht, könnte etwas mehr Kinder I’m Kids Club haben. Feine Auswahl a Restaurants. Frühstückbuffet nicht sehr exklusiv, aber alles fein und praktisch.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort

Toller Aufenthalt als Familie

Sehr saubere, helle und geräumige Zimmer. Freundliches Personal. Kinderfreundliches Hotel und sehr kinderfreundliche Aktivitäten in der direkten Umgebung.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ewald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super Hotel, sehr empfehlenswert
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel

Schönes Hotel in den Bergen. Gastronomie hält mit dem Hotelanspruch nicht mit.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daiane

Férias

Tudo maravilhoso!! Os funcionários Bárbara e Luís foram super atenciosos conosco.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Manuel

Perfekt
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities

Unpersönlich

Das Hotel an sich ist wunderbar und das Personal ausgesprochen freundlich. Der Italiener im Lake ist sehr zu empfehlen, die Angestellten sind bezaubernd und professionell. Allerdings fehlt die persönliche Note. Bei einem Hotel dieser Klasse erwarte ich kleine Aufmerksamkeiten wie eine Schöggeli auf dem Zimmer oder frische Früchte zur Begrüssung. Körperpflegeprodukte gehören eigentlich zur Grundausstattung, auch hier fehlte beispielsweise eine Creme oder Bodylotion. Schade.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Arbnora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ich habe dieses Hotel als Geschenk für meine Freunde gebucht, weil ich bereits 2x dort war und jedesmal so begeistert bin. Für mich mit Abstand das schönste Wellness Hotel in der Schweiz. Die Aussicht ist einfach atemberaubend. Meine Freunde waren auch sehr begeistert und planen schon die nächste Reise.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Inger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget smukt sted ❤️
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöne Tage in den Bergen

Superschönes Hotel und wunderbare Aussicht von der Restaurantterrasse! Frühstück war fein.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Heinz

Liked: Cleanliness, property conditions & facilities, room comfort

Der Preis entspricht nicht unseren Erwartungen

Beim Check in 12.15 Uhr war Herr Lukas alleine. Er hat einem Paar vor uns ein perfektes Check in gemacht. Wir mussten deshalb 15 Minuten gelangweilt an der Rezeption warten. Es wurde niemand dazu gerufen.Für ein solches Haus nicht akzeptierbar. Sollte doch der Urlaub sofort entspannt beginnen. Extra einen Rotwein am Mittag mit dem Wunsch vorher am Tisch zu öffnen bestellt. Leider vergessen gegangen. (Ch. Chasse Spleen 2019). Für die Preisklasse der Zimmer eine sehr entäuschende Champagner -& Weinkarte. Essen und Ambiente sehr schön
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Willians

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente resort nas montanhas

Nos hospedamos no Frutt Mountain Resort entre 22 e 24 de junho e tivemos uma experiência absolutamente incrível. Desde o momento em que chegamos, fomos recebidos por uma equipe de funcionários extremamente atenciosos e prestativos. Eles cuidaram de cada detalhe, garantindo que nossa estadia fosse perfeita. O resort está localizado em um local maravilhoso, cercado por paisagens de tirar o fôlego. A vista deslumbrante das montanhas e do lago nos proporcionou momentos de paz e contemplação únicos. As instalações do resort são de alto nível. A piscina e o spa são excelentes, oferecendo um espaço perfeito para relaxar e recarregar as energias. Além disso, as opções de café da manhã e refeições especiais foram excepcionais, com uma variedade de pratos deliciosos que agradaram a todos os gostos. Um destaque especial foi a forma como a equipe do resort fez do aniversário da nossa filha um dia inesquecível. Eles organizaram uma celebração especial, tornando a ocasião ainda mais mágica e memorável. Recomendamos fortemente o Frutt Mountain Resort para quem busca uma experiência de luxo em meio à natureza, com um serviço impecável e uma atenção aos detalhes que faz toda a diferença. Mal podemos esperar para voltar!
Stayed 1 night in Jun 2024