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Ashford International Hotel & Spa

4.0 star property
Hotel in Ashford with a health club and a sauna

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Photo gallery for Ashford International Hotel & Spa

Exterior
Terrace/patio
Reception
Lobby sitting area
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

View in a map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Place, Willesborough Windmill
    ‪3 min drive‬
  • Place, Ashford Designer Outlet
    ‪4 min drive‬
  • Place, Port Lympne Wild Animal Park and Gardens
    ‪11 min drive‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room

8.2 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior King Room

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Ashford

Within a short walk of Cineworld Ashford, Ashford International Hotel & Spa is within a mile (2 km) of Ashford Museum. This 179-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • St Mary The Virgin Church - 15 min walk - 0.8 miles
  • Willesborough Windmill - 3 min drive - 2.9 miles
  • Ashford Designer Outlet - 4 min drive - 1.7 miles
  • Port Lympne Wild Animal Park and Gardens - 11 min drive - 11.2 miles
  • Gusbourne Estate Winery - 16 min drive - 12.0 miles

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪The Bybrook Barn - ‬16 min walk
  • ‪Burger King - ‬12 min walk
  • ‪KFC - ‬12 min walk

About this property

Ashford International Hotel & Spa

Hotel in Ashford with a health club and a sauna
At Ashford International Hotel & Spa, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include electric kettles, safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Free daily buffet breakfast
Hampton by Hilton Ashford International
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 602 reviews
$80 nightly
The price is $95
Nov 2 - Nov 3
Total with taxes and fees
Hampton by Hilton Ashford International

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25.00 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

Are free cancellation options available at Ashford International Hotel & Spa?

Ashford International Hotel & Spa provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Ashford International Hotel & Spa?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on Nov 1, 2025 start from $105.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Ashford International Hotel & Spa?

This hotel is located in Ashford, a short 10-minute walk from Cineworld Ashford and also 19 minutes on foot from Ashford Museum. You'll also find Ashford Designer Outlet and Willesborough Windmill within a short drive.

Will I be able to park at Ashford International Hotel & Spa?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at Ashford International Hotel & Spa?

Spa is the hotel's spa and services include hot stone massages, prenatal massages, and body wraps.

Does Ashford International Hotel & Spa feature a casino at the property?

No, Ashford International Hotel & Spa doesn't have a casino.

Is there an indoor pool at Ashford International Hotel & Spa?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Ashford International Hotel & Spa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Ashford International Hotel & Spa?

No, but this hotel does have a sauna.

Does Ashford International Hotel & Spa have a restaurant that serves breakfast?

Yes, Ashford International Hotel & Spa serves buffet breakfast for a surcharge each morning at Horizon Restaurant.

Does Ashford International Hotel & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ashford International Hotel & Spa for a fee of GBP 25.00 per accommodation, per night.

Are there connecting rooms at Ashford International Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Ashford International Hotel & Spa?

The closest major airport to Ashford International Hotel & Spa is London (SEN-Southend), which is about 29.2 mi away.

Are there rooms with balconies at Ashford International Hotel & Spa?

No, there aren't any guestrooms with balconies at Ashford International Hotel & Spa.

Does Ashford International Hotel & Spa have a wedding venue on site?

There are wedding services available at Ashford International Hotel & Spa if that's in your vacation plans.

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 411 out of 1006 reviews
Rating 8 - Good. 309 out of 1006 reviews
Rating 6 - Okay. 156 out of 1006 reviews
Rating 4 - Poor. 75 out of 1006 reviews
Rating 2 - Terrible. 55 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Roger

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff Nice spa and pool
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Stayed 1 night in Jul 2025

8/10 Good

Alex

Stayed 1 night in Jul 2025

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jon-Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff were super helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Clive

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here a lot. Always great. Just book dinner before you get there!
Stayed 1 night in Jul 2025

10/10 Excellent

MArk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good thanks you
Stayed 1 night in Jul 2025

6/10 Okay

Lucy

Liked: Cleanliness, room comfort

The Key To a Good Night's Sleep

Hotel was decent however i definitely had higher expectations due to being an International Hotel and Spa, lady who checked us in at reception was very lovely, our room was in a good condition, despite a few faults however the air con wasn't working and in 30 degree heat it wasn't ideal. The restaurant in the hotel is lovely and portion sizes were perfect for us slightly overpriced but it was worth it. The lobby and reception was modern and kept very clean. We did check out the spa however the staff didn't seem as friendly and the pool etc didn't meet our expectation as we thought it would also the juccuzi wasn't working either.
Stayed 2 nights in Jul 2025

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Nice hotel but they need to ensure reception staff are trained and know what they are doing to avoid delays and give good customer service.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Stayed 2 nights in May 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Comfortable
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Business traveler
Disliked: Staff & service, property conditions & facilities

NOT RUNNING WATER IN ROOM!

I thought about writing a really poor review on this hotel, however, previous stays have been not too bad. However, this business stay was not good. After eating in the bar was really poorly the next day, to top this off, there was no running water in the room from 10am-3pm. This was reported but nothing done about it. When requesting some kind of compensation for this the hotel flatly refused. The hotel clearly has no consideration for loyal customers. I have now lost faith in this hotel, so I think finding a new hotel for business trips is the way forward.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

BRIAN

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Hotel was Excellent, Well done to you All
Stayed 1 night in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Traveled with family
Disliked: Cleanliness

Leisure facilities let's you down big time 👎

Everything in hotel room and lobbies and what you would expect from a 4 Star hotel however the leisure centre is very poor everything you look at can do with a deep clean drains in showers smelling doors hanging of locker's. New lights have been fitted where old one's obviously were not even filled the old holls or bothered to paint the old outline I would have done a better job in my garage so the star ratting doesn't reflect the pool or changing facilities. It's a shame because when last revamped was obviously very good job it's just not been maintained. A good powerwash of all loungers and fixtures and fittings would go a long way.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I would consider the hotel 3 star plus. Its time for a complete refurb and upgrade. I pulled a bedside cabinet drawer and the front fell off. The carpets in the room and around the hotel were well trodden and in need of renewing. It is a big hotel but lacked sufficient clear signage to guide guests around.
Stayed 1 night in Jun 2025

8/10 Good

guy, Belvedere

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a nice stay however shower was ok not great low power and leaking fridge was loaded but did not work and had an issue with power which was quickly sorted (10 mins) and breakfast food meat options were cheap and not great The rest was very good for us
Stayed 1 night in Jun 2025

8/10 Good

Aniceta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to stay

It is a nice and comfortable place to stay It would have been convenient if there is a Bus service stop nearby from the Hotel to the Town Centre We do not drive and it was expensive for us to get a taxi from the Hotel to Town Centre or to Ashford International Train station
Stayed 1 night in Jun 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Had a wonderful stay as always, our room We initially got put in the air conditioning didnt work, we were promptly changed rooms and upgraded at no cost, the two receptionist were wonderful just sorry we did not get there names
Stayed 1 night in Jun 2025

6/10 Okay

vincent

Liked: Room comfort
Disliked: Staff & service

Not The Best

Stayed 1 night in Jun 2025

8/10 Good

Tim

Stayed 1 night in Jun 2025

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