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Windsor Spa Hotel

4.0 star property
Hotel in Karlovy Vary with a sauna and spa services

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Photo gallery for Windsor Spa Hotel

Indoor pool, sun loungers
Indoor pool, sun loungers
Superior Double Room | Minibar, in-room safe, desk, iron/ironing board
Body treatments, hot stone massages, body wraps, facials
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • Room service
  • Parking available

Explore the area

View in a map
Mlýnské nábreží 507/5, Karlovy Vary, 360 01
  • Place, Mill Colonnade
    ‪4 min walk‬
  • Place, Hot Spring Colonnade
    ‪7 min walk‬
  • Place, Elizabeth's Spa
    ‪9 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Single Room

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Living area | Flat-screen TV

Superior Double Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room

Minibar, in-room safe, desk, iron/ironing board

Comfort Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Karlovy Vary

Located in Karlovy Vary City Centre, Windsor Spa Hotel is next to Lazne III and Dvorakovy Sady. This 4-star hotel has 36 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Mill Colonnade - 4 min walk - 0.3 miles
  • Hot Spring Colonnade - 7 min walk - 0.4 miles
  • Karlovy Vary Christmas Market - 8 min walk - 0.4 miles
  • St. Peter and Paul Orthodox Church - 8 min walk - 0.4 miles
  • Elizabeth's Spa - 9 min walk - 0.5 miles

Getting around

  • Karlovy Vary dolni n. Station - 17 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 12 min drive

Restaurants

  • ‪Plzeňka Carlsbad - ‬1 min walk
  • ‪F-bar - ‬5 min walk
  • ‪Kavárna Zámecká Věž - ‬4 min walk
  • ‪Festivalová náplavka - ‬4 min walk
  • ‪Kavárna Viola - ‬3 min walk

About this property

Windsor Spa Hotel

Hotel in Karlovy Vary with a sauna and spa services
Windsor Spa Hotel offers an indoor pool, a sauna, and free WiFi in public areas. If you drive, self parking is EUR 18 per night, and there's also an airport shuttle for a fee. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, laundry facilities, and a vending machine.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Minibars, coffee makers, and free local calls are also standard.
Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 18 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Designer stores
  • Indoor pool
  • Sauna
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • 8 treatment rooms
  • Body wraps
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Reusable cups
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per night
  • Cribs/infant beds are available for EUR 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Self parking fee: EUR 18 per night (in/out privileges)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
  • Check-in: 2 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Windsor Spa Hotel Karlovy Vary
Windsor Spa Hotel
Windsor Spa Karlovy Vary
Windsor Spa Hotel Hotel
Windsor Spa Hotel Karlovy Vary
WINDSOR Medical Complex SPA Hotel
Windsor Spa Hotel Hotel Karlovy Vary

Frequently asked questions

What's there to do near Windsor Spa Hotel?

This hotel is situated in Karlovy Vary City Centre, just steps from Park Colonnade and Mill Colonnade, and within a short walk of Zámecké Lázně. You'll also find Hot Spring Colonnade and Karlovy Vary Christmas Market less than a mile away.

Is parking available on site at Windsor Spa Hotel?

Yes, parking is offered for EUR 18 per night with in/out privileges. Bicycle parking is also available for guests.

Is there a spa available at Windsor Spa Hotel?

Spa services at the hotel include hot stone massages, body wraps, and facials.

Does Windsor Spa Hotel include a casino at the property?

No, Windsor Spa Hotel doesn't have a casino.

Will I find an indoor pool at Windsor Spa Hotel?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Windsor Spa Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Windsor Spa Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Windsor Spa Hotel feature a restaurant that includes a breakfast menu?

Yes, Windsor Spa Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Windsor Spa Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Windsor Spa Hotel for a fee of EUR 50 per pet, per night. The property also provides food and water bowls.

Does Windsor Spa Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Windsor Spa Hotel?

The closest major airport to Windsor Spa Hotel is Karlovy Vary (KLV-Karlovy Vary Intl.), which is 5 mi away (12 minutes by car).

Are there rooms with balconies at Windsor Spa Hotel?

No, there aren't any guestrooms with balconies at Windsor Spa Hotel.

Windsor Spa Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 7 out of 28 reviews
Rating 4 - Poor. 4 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Stayed 3 nights in Jun 2023

6/10 Okay

Evelien, Rotterdam

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very good location and nice rooms. Breakfast is ok. We wanted to use the spa facilities, but were unable to find how to make a reservation. At the reception (where the receptionist barely spoke any english or german, even though she was very sweet) we were sent to the spa and at the spa we were sent to the reception. The pool was nice, so we used that, but the lights in the sauna were off and there was no one to be found to help us. Also, no airconditioning in the rooms or restaurant. If you're just there for a short visit (not for the spa) and the weather isn't too hot: great hotel. Otherwise, I'd look elsewhere.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of KV

Great location, in the very heart of the town, very good quality of accommodation, clean, friendly check in and overall great service. Big advantage is parking in the hotel back yard. We will be back! 😃
Stayed 3 nights in Jul 2020

2/10 Terrible

Onin, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Overbooked

We arrived at hotel reception to be informed that our reservation could not be honoured. It was very difficult to comprehend as the principal languages used in this hotel are Russian and German. It amazes me that with modern technology available (such as text message) we were not advised in advance of the problem.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Decent hotel close to the center

The best thing about the hotel is its location right at the center of Karlovy Vary. Room is ok, however we were disappointed with breakfast: limited selection, food was not fresh, and restaurant not very clean. We also didn'thave the chance to try any of the spa services since staff was on holiday.

8/10 Good

Michael, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 stars

Great hotel. Amazing location & friendly staff. Only drawbacks were weak in room wifi, & Breakfast buffet selection was lacking. Other than that, a stellar experience.

8/10 Good

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Dont use this hotel

We did not get the room we ordered and paid for. Bad service.

8/10 Good

Mogens Kjær

Stayed 3 nights in Jun 2022

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Windsor na pár dnů i na lázeňský pobyt

Krásný hotel s úžasným personálem a nádherným bazénem. Určitě se vrátím.
Stayed 4 nights in Jul 2022

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber - freundliches Personal- und schöner Spa- Bereich - würde das Hotel jederzeit wieder buchen
Stayed 2 nights in Feb 2022

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Antiguo edicifio aún en restauro. Lo restaurado está quedando bien, sobre todo el SPA y la piscina interior. El personal no maneja inglés y se hace difícil la comunicación. Hubo un error en la reserva y nos enviaron a una suite por una noche de la que tuvimos que pagar el precio completo, que era el doble de lo que habíamos reservado. No hubo forma de negociar: o aceptábamos o nos teníamos que buscar otro alojamiento. Nos hicieron sentir como que nos estaban haciendo un favor.
Stayed 1 night in May 2019

8/10 Good

Andrey

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel in perfekter Lage. Essen zu einfach leider nichts besonderes aber alles andere ist gut
Stayed 1 night in Nov 2018

10/10 Excellent

Jane Nipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt hotel, med god service. Det ligger i gå afstand fra centrum. Morgenmaden var okay.
Stayed 1 night in Aug 2018

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localizacao

8/10 Good

Qais

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Supi. Kleiner Kritikpunkt ist das Frühstück. Dieses entspricht keinem 4*Hotel.

6/10 Okay

Dragan, München

Disliked: Property conditions & facilities

Nicht das was ich erwartet habe!!

Hallo, wir waren über Silvester bei euch im Hotel . Wir haben dieses Hotel insbesondere wegen der und Poollandschaft gebucht . Als wir dort angekommen sind wurde uns gesagt das diese Poollandschaft bis März renoviert wird. Hätten wir das davor gewusst, hätten wir uns zweimal überlegt dieses Hotel zu buchen. Ausserdem haben wir 40 Euro Parkgebühr für 4 Nächte gezahlt (10 Euro pro Nacht) . Das Positive war die zentrale Lage des Hotels und das Frühstücksangebot . Wenn es nach uns geht buchen wir dieses Hotel nichtmehr!!
Stayed 3 nights in Dec 2017

6/10 Okay

IRINA

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
es gab keinen Wasserkocher, die Zimmerreinigung hat am Sonntag nicht stattgefunden, für das Mineralbad mussten wir bezahlen, obwohl in der Hotelbeschreibung angepriesen waren.

4/10 Poor

Jakub, Praha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

3*

curious entrance to the hotel, strange personal in the reception, nice room, good breakfast

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentrale Lage

Sehr schönes Ambiente. Freundlicher Service. Zimmer sind super. Frühstück ist nicht so super es ist empfehlenswert außerhalb essen zu gehen. Der Spabereich ist sehr klein und es steht nur die Sauna zur Verfügung die gut ist. Schön wäre ein Scwimmbecken und eine Dampfsauna. Die Massage war angenehm. Fazit: Super Hotel für Erholung und Übernachtung zum günstigen Preis. Aber für komplettes Wellnessprogramm ungeeignet.

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