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Extended Stay America - Kansas City - Country Club Plaza

2.5 out of 5.0

Recent guest reviews

Room wasn't bad. Staff was terrible. Someone entered my room and stole my prescribed medication (pain killers), and my pot (I'm from Cali;). I was in the shower and didn't latch the door like a moron. I heard someone walk by my door. The maintenance guy had a story all right. Lied right through his teeth! I'd stay there again but leave nothing in my room until proper action has been taken. A nice Holliday Inn is less than a block away.

Very basic plain room, seemed overpriced for what it was. Staff was very pleasant and accommodating.

You need to re-phrase "continental " breakfast . Coffee, granola bars, and dry wrapped muffins "to-go" is not a continental breakfast. It was a main reason I chose this hotel and was very disappointed.

The hotel smelled gross and our room was dirty upon arrival with bugs and unwashed bathroom.

We reserved a Queen double room, which they had overbooked, so we were given 2 king rooms at the same price, which was nice. Rooms were nice, only there to sleep, bed was good.

Lovely staff. Anything I need was provided immediately. Clean and comfortable

Poor conditions. Ver shady rooms. Shame that they hold this real estate

We had planned to use the kitchen area for basic tasks such as boiling water for tea and using real dinnerware for take-out. The disappointment is that the kitchen had NO kitchen tools or serviceware, and NOT EVEN A FORK, SPOON, or COFFEE MAKER unless you go downstairs and ask for them. The coffee they give you is MAXWELL HOUSE! The BEDS were very uncomfortable. The "breakfast" is packaged junk - no nutrition except for a piece of fruit. The staff was very friendly and the outdated room was clean. The price is way too high for what you don't get.

I was in town for a conference at the convention center (NCECA 2016) and was very happy with my choice to stay here. The full kitchen was a huge benefit to save me money on eating out, and the bed and overall comfort was excellent. Very close proximity (walking distance) to Kemper Art museum, Nelson-Atkins museum and Kansas City Art Institute.

Hotel met expectations. Workout room was a failure equipment did not work. Seemed to be newly remodeled except for weight room

We were in town for the Jason Aldean and Kenny Chesney concert. This hotel way great for this. It was in an awesome location - literally 5 minutes walking distance to the plaza. The staff was friendly and welcoming. The room itself wasn't anything special and a little run down but we needed it to literally just sleep in and that's it. I would stay here again for another concert trip

We were in town for a concert and wanted to be in a familiar part of town because we knew it would be late when we got back. Pros--This hotel was bearable and right across from the plaza. Cons--smelled like bug spray everywhere and the air conditioning units in the room were so loud we couldn't sleep! Ended up getting up and leaving early just so we could get back and get some sleep. The staff was very friendly though!

Location was great. Hotel looks and feels recently updated. staff was polite and helpful. Very quiet. I will stay again.

This hotel was located downtown near the Plaza shopping area...great location with restaurants within walking distance. The overall location in the city is very clean and feels very safe. The hotel rooms were recently updated with a contemporary design. The room was very clean with new carpet and wood laminate flooring in the kitchen and bathroom areas. A few stray hairs in the bathroom shower, but could have been avoided had the cleaning staff been a bit more attentive. The refrigerator and microwave were very clean as well. Hotel provided and delivered kitchen utensils/supplies upon asking. The grab-and-go breakfast was simply that...much less than a continental breakfast (could have made my rating a 5). The staff was very friendly and attentive upon check-in and checkout. I would definitely stay at this hotel again.

The hotel is near the plaza and the room is clean.

The staff wasn't very friendly or helpful. The bed was pretty hard and the tub in my shower was cracking. The gym was a few machines and no space to stretch. Right by the plaza though .. so not bad if you're just going there to sleep.

Thin sheets. Thin blankets. Thin wallls! Thin nerves at the end of my stay. Chose NOT to extend.

Everything was fine, nothing special, but just what we needed

Perfectly located and good value. The hotel is kind of dumpy, though.. The amenities (gym, breakfast, etc.) are bare bones at best. Staff was helpful and friendly. Good bargain choice, but no frills.

Average hotel. Great price and great location, no fan fare but clean.

4535 Main St Kansas City MO

Hotel highlights

  • Walking distance to Kemper Museum of Contemporary Art and Nelson-Atkins Museum of Art
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Extended Stay America - Kansas City - Country Club Plaza places you within a 10-minute stroll of popular attractions such as Kemper Museum of Contemporary Art and Nelson-Atkins Museum of Art. This 141-room aparthotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's in central Kansas City and also close to Liberty Memorial and Crown Center.


Dining

Free continental breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 141 air-conditioned apartments feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.


Property features

Extended Stay America - Kansas City - Country Club Plaza features free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, take advantage of free parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Extended Stay America - Kansas City - Country Club Plaza

Everyone (9) Business (7) Couples (12) Family (6) Friends (1) Other (6)
1

serious issues

Everyone

Room wasn't bad. Staff was terrible. Someone entered my room and stole my prescribed medication (pain killers), and my pot (I'm from Cali;). I was in the shower and didn't latch the door like a moron. I heard someone walk by my door. The maintenance guy had a story all right. Lied right through his teeth! I'd stay there again but leave nothing in my room until proper action has been taken. A nice Holliday Inn is less than a block away.

By , from Cali on Dec 14, 2016

3

plain, but decent

Everyone

Very basic plain room, seemed overpriced for what it was. Staff was very pleasant and accommodating.

By , from midwest on Oct 31, 2016

3

this was very close to the plaza.

Everyone

You need to re-phrase "continental " breakfast . Coffee, granola bars, and dry wrapped muffins "to-go" is not a continental breakfast. It was a main reason I chose this hotel and was very disappointed.

By on Aug 7, 2016

2

staff nice but facility / room dirty

Everyone

The hotel smelled gross and our room was dirty upon arrival with bugs and unwashed bathroom.

By , from St Louis on Jul 18, 2016

4
Everyone

We reserved a Queen double room, which they had overbooked, so we were given 2 king rooms at the same price, which was nice. Rooms were nice, only there to sleep, bed was good.

By on Jul 18, 2016

4

much better than i expected from the rating

Everyone

Lovely staff. Anything I need was provided immediately. Clean and comfortable

By , from Minnesota on Apr 24, 2016

2

very shady.

Everyone

Poor conditions. Ver shady rooms. Shame that they hold this real estate

By on Apr 12, 2016

2

not exactly as promoted

Everyone

We had planned to use the kitchen area for basic tasks such as boiling water for tea and using real dinnerware for take-out. The disappointment is that the kitchen had NO kitchen tools or serviceware, and NOT EVEN A FORK, SPOON, or COFFEE MAKER unless you go downstairs and ask for them. The coffee they give you is MAXWELL HOUSE! The BEDS were very uncomfortable. The "breakfast" is packaged junk - no nutrition except for a piece of fruit. The staff was very friendly and the outdated room was clean. The price is way too high for what you don't get.

By , from Mpls, MN on Mar 22, 2016

5

great place to stay!

Everyone

I was in town for a conference at the convention center (NCECA 2016) and was very happy with my choice to stay here. The full kitchen was a huge benefit to save me money on eating out, and the bed and overall comfort was excellent. Very close proximity (walking distance) to Kemper Art museum, Nelson-Atkins museum and Kansas City Art Institute.

By , from Ventura, CA on Mar 22, 2016

4

business

BusinessTravelers

Hotel met expectations. Workout room was a failure equipment did not work. Seemed to be newly remodeled except for weight room

By on Oct 31, 2015