Central located shopping And food close by. Nice And quiet.
This hotel is nice and quiet, close to shopping and clean.
Liked the in room kitchen was close to side door but not loud
Accessible, professional manner, *********************
The location was fantastic! The room was large, my view was nice, and the staff were very friendly. It's not the most modern hotel, but it was fine for my stay.
Great staff. Room was ok. Location is close to shopping and bars.
The location was close to where we needed to be. It’s nice and quiet and made it easier to be away from home with the little kitchenette and other room amenities.
They charged us $30 for pet fee even though it didn’t say anywhere they’d do that. At check in they gave us keys to enter the room, and none of them worked. We finally made it in, and the bathtub had water in it, that seemed to have been there for a couple days. It was green and stinky. The internet wasn’t working properly, and if that was not enough, the room had cockroaches in the kitchen.
Within walking distance of the plaza. Air conditioner worked well.
Our bathroom shower and tub faucet was loose, very difficult to turn on the shower. Popcorn in the lobby was nice touch. Room was nice and clean and good value.
They say they have a breakfast but that is stretching the definition. Granola bars & instant oatmeal and so so coffee from a machine is not breakfast.
A decent/clean/comfortable place at an affordable price. The breakfast is a grab and go, which was perfectly fine for us.
Filthy hotel! The staff was rude and they had an actually roach infestation in the bathroom!
Staff was very welcoming , previous customer left undergarments in room. Staff provided new bedding .
Had funky smell. Not able to check in early which was unfortunate but understandable.
When I checked in I had to sign a form stating that if I smoked in the room I would be charged $250. That's fine by me. I'm not a smoker. Unfortunately, the entire hotel smelled of smoke and marijuana. Literally every place in the hotel had a smoke/pot smell to it. I also found out that they only change the rooms over every seven days. I've never heard of that. I had to ask for towels because I didn't have enough. Also, no basics, not even shampoo or a hair dryer in the room.
The hotel was great! Kenneth was nice and was helpful. But all night I heard kids screaming and a baby crying. I ended up leaving early because of it.
Hotel was extremely overbooked. Original room could not be used because the lock on the door was broken. Was changed to a double bed from a queen. First floor window did not latch shut in new room. However, the gentleman at the front desk was not just pleasant but very fun to talk to considering the circumstances he had to deal with.
It was disappointing experience overall, but the location was great. The room was filthy, the shampoo was not refilled. I had to use the facial soap to wash my hair. The front desk person was not helpful when I asked about another bottle of the shampoo.
Located in Country Club Plaza Area within a short walk of Nelson-Atkins Museum of Art, Extended Stay America - Kansas City - Country Club Plaza is within 2 miles (3 km) of other popular sights such as University of Missouri-Kansas City. This 141-room hotel has free in-room WiFi, free self parking, and a fitness center.
The 141 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.
At Extended Stay America - Kansas City - Country Club Plaza, guests have access to a fitness center, free WiFi in public areas, and coffee in a common area. There's free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This hotel also has laundry facilities.
Central located shopping And food close by. Nice And quiet.
This hotel is nice and quiet, close to shopping and clean.
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable stay, liked your comfortable suite, and that our location close to shopping was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Liked the in room kitchen was close to side door but not loud
Angelique, your kind comments are appreciated by all of us here at Extended Stay America. It was a pleasure to know you had a comfortable stay in your suite and that you were happy with the addition of a kitchenette to cook home-like meals. Thank you for your four-star rating, and we look forward to seeing you again soon. Sincerely, Hotel Management
Accessible, professional manner, *********************
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
The location was fantastic! The room was large, my view was nice, and the staff were very friendly. It's not the most modern hotel, but it was fine for my stay.
Thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management
Great staff. Room was ok. Location is close to shopping and bars.
Thank you for choosing Extended Stay America. We are pleased to know you enjoyed your time with us and appreciate your kind comments about our ideal location, accommodations, and courteous associates. We appreciate you staying with us and hope to welcome you back soon. Sincerely, Hotel Management
The location was close to where we needed to be. It’s nice and quiet and made it easier to be away from home with the little kitchenette and other room amenities.
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing to stay Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
They charged us $30 for pet fee even though it didn’t say anywhere they’d do that. At check in they gave us keys to enter the room, and none of them worked. We finally made it in, and the bathtub had water in it, that seemed to have been there for a couple days. It was green and stinky. The internet wasn’t working properly, and if that was not enough, the room had cockroaches in the kitchen.
Thank you for your review. We apologize for the insects in your suite and for the housekeeping issues you encountered. Our pest control provider has serviced the hotel, and we are working with the appropriate team to ensure procedures are being followed to prevent such issues in the future. We are also sorry our hotel did not meet your expectations. We also apologize for your disappointment with our pet policy. Our policy requires a $25 + tax per day, per pet, nonrefundable cleaning fee, not to exceed $150 per pet. Although it is available on our website, we regret you were unaware of it. Please give us another chance to redeem ourselves. Sincerely, Hotel Management
Within walking distance of the plaza. Air conditioner worked well.
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
Laurie, thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our area, so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management